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“Could not ask for more” 4 of 5 bubbles
Review of Club Quarters Hotel, Wacker at Michigan

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Club Quarters Hotel, Wacker at Michigan
Ranked #67 of 187 Hotels in Chicago
Certificate of Excellence
San Francisco, California
Level Contributor
189 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Could not ask for more”
4 of 5 bubbles Reviewed 4 June 2013

Loved the location. Very small as you would expert the Quarters but i don't mind...stayed in Europe so i do understand....I loved the view of Chicago from my room...One of the best...The restaurant too is very nice. Nothing to complain about, my room was cleaned daily and new towels provided. And i could walk to most parts of Chicago which was good for me.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Neema46664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (355)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 June 2013

I was extremely disappointed by the rooms in this hotel. The first room they gave me was on a low floor and so tiny. As someone who lives in New York City, I am used to small rooms, but this one was claustrophobic, dark and smelled musty. They "upgraded" me to a room on the 36th floor, which did have more space and a nice view, but it had not been renovated in some time. To make matters worse, the ceiling was leaking (it was a rainy night) directly onto the bed. They moved me again, this time to a handicapped accessible room. Not only was this room not renovated, but they called it a "superior" room and said it was an upgrade for my inconvenience. It was not an upgrade! I moved one more time to Room 415, which had a nice amount of room and was supposed to be quiet, as it faced an alley and not the main street. Well, at just before 6:00 am each morning (even Saturday!), there were loud garbage trucks right outside my window for about 20 minutes. I have never heard such noise, even living in the Big Apple. They should have warned their guests about this. I didn't sleep either of the two nights I stayed there. In addition, the shower was extremely small, the amenities are low-end, you have to request an iron and wait til someone can bring it to you, the bed and pillows are too soft and uncomfortable, and the room just felt damp. I will say that the staff was very polite and tried to be helpful. I appreciated their effort, especially when having to change rooms at midnight. But, this hotel is in major need of a massive renovation and some attention to the quality of its amenities. I would not stay here again.

Room Tip: Room 3602 had a leak right above the bed. Nice view, needs renovation, but good space. Room 415 ha...
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  • Stayed May 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
1 review
5 of 5 bubbles Reviewed 31 May 2013

Very friendly and highly professional staff who went out of their way to answer all needs of their customers. When I come back to Chicago this is my first choice of residence!!! I would recommend Club Quarters Wacker at Michigan to all the people travelling from Europe and wanting to get to know Chicago from the best possible location. Excellent overall experience, everybody made me feel at home at this hotel!!!

Jelena, Belgrade, Serbia

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jelena E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
1 review
4 of 5 bubbles Reviewed 28 May 2013

Very accommodating staff, clean tidy rooms, secure building. Rooms are smaller but clean. There is a small breakfast available if you wish to pick something up quickly. Make sure you grab a bottle for water that you can fill yourself at the stations near the elevators. A key card is required to take the elevators. If you need an ironing board and iron - there is a closet on each floor that you can use them along with extra coffee etc. I would stay in another Club Quarter again. Monika and Hilary at the front desk are rock stars. They were very helpful and made our stay more enjoyable.

Room Tip: Ask for a view of the River and the staff will do what they can to accommodate you. Hilary and Moni...
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  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Salesmansteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eureka, il
Level Contributor
242 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 27 May 2013

This place was very clean, close to Michigan Avenue, and the staff was very friendly! The rooms were very small but adequate. There was no tub but a very hot inviting shower! It was very quiet-we could not hear the street noise nor the noise of the hotel. The view outside the window was not great-just another building!
There is a breakfast place right next door that is wonderful! We did not try the hotel's restaurant but it looked cozy
The hotel gave us a discounted rate on a parking deck close by-we were able to park for 24 hours at $24.00 and then we walked the entire weekend-it was great!

  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nurse4death
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 21 May 2013

We had the perfect location for our graduation ceremony we were attending. Walking down the Magnificent Mile was nearby and very enjoyable too. The room was small but all that we needed with a fantastic view of the river and all the bridges. Check in was our only glitch. We were told the room would be ready by 3:00 but had delays each time we checked. Because we were tired travelers we were starting out a bit irritated. The service did their best and were very nice to us.

Room Tip: Get a room looking over the river if you can.
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  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HoneyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 May 2013

I recently stayed at this location for the first time on a May weekend for a business visit. Check-in and check-out were quick; the room was clean, quiet, and had everything I needed. The basic rooms are small but perfectly adequate if you are traveling alone or as a couple. There is a nice sit-down pizza and Italian restaurant on the first floor that also delivers up to the rooms. The restaurant also has breakfast. Steps away from the Chicago River and Michigan Avenue, and a cost less than a third the nearby hotels where my colleagues stayed. I'll go back the next time I'm in Chicago.

Room Tip: Facing the river is a nice bonus.
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  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, Wacker at Michigan

Property: Club Quarters Hotel, Wacker at Michigan
Address: 75 East Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#18 Best Value Hotel in Chicago
#42 Luxury Hotel in Chicago
#48 Romantic Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Official Description (provided by the hotel):
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago

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