My husband and I visited this hotel on a last minute trip, and ended up getting the hotel through Priceline. It was originally a little difficult to find, but that was not at the fault of the hotel, but the directions from Siri. Once we found it, the valet parking attendants were very helpful, friendly and kind. The check in process was smooth and seamless. I had read some reviews on here prior to arriving and asked for a room with a river view. The desk clerk said that she would call up to housekeeping and see about getting one cleaned right away for us, and that it would be a 30 minute wait. Not a problem. We went to the restaurant/bar in the lobby and had a drink and they came and found us when our room was ready.
The rooms are small, but comfortably furnished, new modern bedding and furniture, the bathroom had a walk-in shower. We came to Chicago to see Chicago, not stay in our room, so my husband and I could not have been happier with the room. It was all that we needed.
Each floor has purified water stations and refillable bottles for the guests to get their own bottled water. Such a nice and convenient perk.
Just a couple of things, that were NOT major inconveniences, but should be pointed out: The elevator service is slow,..... and there is not an ice machine on each floor. There is one ice machine located on the 9th floor and that is it.
You cannot ask for a better location. We asked Tim, the night front desk employee, some recommendations of places to go, and he recommended exactly what we had told him we were looking for. He was great, nice, friendly, and knowledgeable about what is in the area. Walking distance to everything. Pharmacies (three of them, exactly) that sells alcohol and some grocery products is right close and convenient as well. Free Wi-Fi.
Parking is high per my standards, but actually very affordable compared to other hotels in the area. $41 for valet parking, but you can drop your bags off and self-park at a parking garage just down the street for only $24.
Will be back!
- Official Description (provided by the hotel):
- Club Quarters Hotel, Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more less
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- Also Known As:
- Club Quarters Chicago -- Wacker At Michigan Hotel Chicago