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“OUTSTANDING”

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Waldorf Astoria Chicago
Ranked #12 of 190 Hotels in Chicago
Certificate of Excellence
Northbrook, Illinois
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“OUTSTANDING”
Reviewed 4 May 2011

I've stayed in a number of lovely hotels, and I'd have to say that this experience takes the cake. The hotel itself is lovely -- modern, understated, elegant. The staff couldn't wait to help us. Every one of them had a permanent smile on their face. The concierges were wonderful. Our room was gorgeous and enormous -- 1200 square feet! We felt completely pampered! The spa was outstanding as well. Loved the lap pool with mosaic on the bottom- incredibly 'zen' and refreshing! The pool room is set up like a solarium with lots of windows on walls and ceiling. Be sure you check out the 'waiting room' for your spa service - super nice, especially the snacks on individual spoons!

Room Tip: Super quiet everywhere, which we loved.
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  • Stayed April 2011, travelled with friends
    • Value
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Helpful?
1 Thank jbubly6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElysianHotel, General Manager at Waldorf Astoria Chicago, responded to this review, 6 May 2011
Dear Guest,
I am appreciative to read your review of our hotel. I know our team will be excited to read your review and see their hard work has been noticed. Please come back and see us soon.
Regards,
Kevin Robinson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (355)
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English first
Cleveland, Ohio
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 May 2011

I just returned from a four night stay at the Elysian. I enjoyed every aspect of this beautiful hotel. It is beautifully modern and elegantly decorated, the private rooms as gorgeous as the common areas. The people who work at this hotel are professional, friendly and efficient and there are always plenty of people available to answer a question or solve a problem. They are so pleasant to deal with, so interested and engaged. An all around delightful place to feel pampered and comfortable with an amazing city full of excitement right outside the front door.

  • Stayed April 2011, travelled solo
    • Value
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Helpful?
1 Thank kim5602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElysianHotel, General Manager at Waldorf Astoria Chicago, responded to this review, 6 May 2011
Dear Guest,
Thank you for sharing your experience with Elysian Hotel Chicago. I am delighted to read that you enjoyed every aspect of your stay with us. Many thanks for your compliments on our design details and the warm reception you received during your stay. When your travel plans bring you back to Chicago, we look forward to welcoming your return.
Regards,
Kevin Robinson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2011

The Balsan restaurant,excellent food and service,a great plce to meet for a cocktail and food.The RIA for a gourmet for a 2 star Michelin experience.Fabulous rooms with great friendly service.

  • Stayed April 2011, travelled as a couple
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Helpful?
2 Thank Sue8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 May 2011

You have to stay here. It had one of the most friendliest staff in any hotel. They actually decline tips. Service is first here. We stayed in a huge suite that is bigger than most people's apartments. Everything about this hotel is upscale. The fitness center has more equipment than most. Even a yoga room. The location is ok. Was a bit challenging finding cabs. But nothing really bad enough to not stay here. A must while visiting Chicago.

  • Stayed July 2010, travelled with friends
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Helpful?
1 Thank DallasJD6189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElysianHotel, General Manager at Waldorf Astoria Chicago, responded to this review, 2 May 2011
Dear Guest,
Thank you for sharing your review of Elysian Hotel Chicago. I am delighted to read that you would recommend our hotel to other guests. Many thanks for your kind words about our guest rooms and fitness center. The Spa and Health Club was designed to reflect the timeless beauty of ancient Greece with a contemporary interpretation into a luxurious, urban oasis complete with a spa marketplace. My apologizes that you were unable to easily secure a taxi during your visit. As an alternative to taxis, Elysian offers a private fleet of luxury automobiles for in town car service. Next time your travel plans bring you to Chicago we look forward to welcoming you back.
Regards,
Kevin Robinson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level 6 Contributor
341 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 1 May 2011

suite rooms are great: actually separted by walls and doors, not like other hotels. 2 tv's, fireplace and 1.5 bathrooms. staff is very friendly. great location - right off Michigan Avenue. Nice oasis in downtown Chicago.

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank abmilw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2011

The hotel is wonderful and the people are so friendly. The "no tipping" policy was strange to me at first but absolutely refreshing. The rooms are spectactular. The front desk actually apologized for not upgrading my room. This was not necessary since the room was more than adequate. The staff were warm and friendly. They were not pretentious at all. I plan to stay here every time I am in Chicago.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bumonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 April 2011

Have just spent the last 8 days here. Perfect location within a short walk of the Golden mile, the lake and Millenium Park. Rooms are fantastic and made very good use of the fire. Gym and spa lovely although if you want to swim go early in the morning as pool can get a bit crowded in the afternoon. Staff really friendly and Concierge desk very efficient. Very nice to have a no tipping policy as it certainly avoids awkward situations. Cannot wait to return.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank LJK198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Chicago

Property: Waldorf Astoria Chicago
Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 190 Hotels in Chicago
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Official Description (provided by the hotel):
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more   less 
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