I was in Chicago for business and stayed at the Elysian. It has been the best hotel experience I ever had. Everything from the room to hotel staff was better than first class. Let me start with the room. I was staying at the gold coast suite (the least expensive suite). Everything about the suite was done to the perfection from decorations to linens to accessories. Every room has fireplace (which would be great in the winter). I loved the balcony. The bathroom had to sinks, extra large soaking tub, large shower, and even a TV build into a mirror. The list of nice amenities in the room can go on and on.
As far as the service, it was nothing but first class. Starting from arrival to recommendations, all the way to follow up. Everyone that I interacted at Elysian was nothing but helpful. As I was checking out I mentioned that for some odd reason the maid opened and set up a sofa bed (I was staying alone and didn't ask for it). It was not a big deal at all. Just a little oddity. The day after I checked out I received a call from one of the managers apologizing for misunderstanding.
The hotel is on expensive side but experience is well worth it.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more less
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