What a wonderful surprise we got when we booked this hotel from a quick look online! Our stay here was fantastic. While not for the faint of pocketbook, if you are seeking elegance. quiet and a great location, you should be quite happy here. This is a new Waldorf (used to be the Elysian) and the brand new renovation throughout has been gorgeously done. The lobby and room decor were beautiful. Service rivaled the best we've experienced anywhere. This is a "no tipping" hotel, which was hard for us to get used to, but the friendly, helpful staff lived up to the promise and tips were always refused (with a thank you and a smile). Upon arrival, we were offered an upgrade for a slight upcharge to an apartment-style suite on the 18th floor with two exposures, a large living room with gas fireplace, balcony, and 1 and 1/2 baths. The upgrade was well worth the additional cost. The one-bedroom suite was massive, very nicely furnished, with ample closets (3) and drawer space. There was a wet bar complete with its own refrigerated bin full of ice cubes, a nice touch. The master bathroom was fantastic too, with an enormous frosted glass-enclosed shower, double sinks and soaking tub. When I phoned the hotel staff to inquire about printing out boarding passes for our flight home, all I had to do was supply some flight details and, within minutes, the board passes were slipped under our door. We found the Waldorf to be perfectly located for shopping and restaurants. The hotel's entrance is tucked away with its own private courtyard driveway entrance, making dropoff easy and cabs were always at the ready. Just steps away there is also a Starbucks and a Walgreens, a nice convenience. This hotel really sparkled during our stay. We hope it continues to do so. Five stars and two thumbs up.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more less
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