We live a couple of hours from Chicago and count the city as our hometown. We have stayed in the city many times and have enjoyed many fine hotel stays. The Waldorf Astoria was far exceptional to any of our other stays in the city. The staff is well trained and the most polite we have every encountered in Chicago. When the first attendant declined our tip we were impressed and did not offer to tip again. They went out of their way to make us feel welcome and accommodate us. My husband enjoyed conversing with the concierge that sent us a welcoming email the week before. He arranged dinner reservations for us, with the best table in the restaurant, when my husband discovered they were booked at the time he wanted. Their courtesy car was available for both nights for dinner. It was not always accessible but available when we wanted it for dinner. We had never taken our bikes to Chicago and felt a little silly deciding to do so. They stored them in a room right off of the courtyard, pointed us in the direction of the lake shore bike path and we spent several hours enjoying this side of city life. Their locker facilities and lap pool are very nice. The aromatherapy steam room is one of the freshest I have been in. We accumulate quite a few Hilton points and stayed both nights for the price of parking. They still treated us like an honored guest and that is a tribute to a good hotel. We look forward to staying with them in the future and will make the hotel a base for our visits to Chicago.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more less
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