Excellent hotel and spacious room. Service was exceptional except for slow waitress service in restaurant. Overall a great experience We were upgraded on arrival which was a real benefit of hilton club membership. I requested a 2 pm checkout but only received a 1:30 checkout time. I was a little diaappointed with this but overall very satisfied with the accomadations and service.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more less
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