We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Favorite Hotel in Chicago”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Waldorf Astoria Chicago
Ranked #15 of 188 Hotels in Chicago
Certificate of Excellence
New Canaan, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Favorite Hotel in Chicago”
Reviewed 1 July 2014

By far the best service and most comfortable, luxurious accommodations. Conveniently located to shopping and restaurants. Food, bar and ambiance is great summer, winter, fall or spring. In room fireplaces add a nice touch. I stay for business and leisure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
3 Thank Thomas A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 2 July 2014
Dear Thomas A B,

Thank you so much for choosing us as your hotel of stay for your visits to the Windy city either on leisure or pleasure, and thank you as well for your review of your most recent stay. It gives me great pleasure to read that you find the hotel’s location convenient and that you enjoy the hotel’s ambiance and various amenities. We are truly thrilled to read that we have become your favorite hotel in the city of Chicago. We highly value your loyalty and can’t wait to serve you again should your travels bring you back our way.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,242 reviews from our community

Traveller rating
    1,857
    222
    109
    32
    22
See reviews for
531
922
114
409
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 June 2014

My wife and I recently spent 3 days in Chicago to unwind. The staff at the Waldorf Astoria went out of their way to make sure our experience was nothing short of first rate. The hotel and our room were excellent, the SPA is first rate, and the proximity of the hotel is perfect. Close to everything but being 2 blocks away from Michigan Ave also means you don't get the constant wave of people. We will definitely be back!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
4 Thank X695JGandrewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 1 July 2014
Dear X695JGandrewp,

Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your weekend to relax with your wife and for taking the time to share your candid feedback of your visit. I am pleased to read that you found comfort in your room, that you found the hotel’s location convenient, and that our team was successful in making your stay a little more memorable. We are thrilled to learn that you will be visiting with us again in the future. We highly value your loyalty and will look forward to serving you again, hopefully in the near future.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

This place is amazing! My daughters and I stayed here for one night. A girls night out. We had an amazing time. The service was great, I liked the fact that they don't except tips. I didn't have to worry about keeping cash at hand. I would love to go back.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lisa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 30 June 2014
Dear lisa s,

Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your girls’ night out with your daughters. It gives me great pleasure to read that you had a pleasant time with us and that you enjoyed our no tipping policy, but most importantly, we are delighted to learn that you would like to visit with us again in the future. Your loyalty is highly valued and appreciated. We will look forward to serving you again, hopefully in the not far future.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KINGMAN
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 June 2014

Upon check in Nadeem welcomed us and since it was my birthday did an upgrade on our room!! He was friendly, helpful with our questions about our evening plans, and a joy to work with. The room wasn't quite ready (we were very early) and they called as soon as it was available. The room was outstanding!! Beautiful furnishings. Most impressive was the service at this hotel--we checked out next morning but they let us leave our car while we ran a last minute errand...met us at the door with our bags when we got back. We had room service and it was a terrific way to have breakfast. We also both had massages at the spa--very nice but they pushed a certain gratuity (which we did) but I would have liked to have decided this--this was my only complaint during the whole stay was that. We loved it here and would go back!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Queenbee4067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 30 June 2014
Dear Queenbee4067,

Thank you so much for celebrating your birthday with us and for taking the time to share your candid feedback of your visit. I am delighted to read that you found comfort in your suite and that you enjoyed some of the various amenities the hotel has to offer, especially our Elysian Spa & Health Club and our In Room Dining Service. I regret to read about your experience when you checked out in our Elysian Spa. I will certainly address your concerns with our Spa Director. Thank you so much for your positive comments pertaining to our service team. Comments like yours truly inspire our team's continued efforts to make our guests’ stay more memorable. Your patronage and loyalty are highly valued. We will look forward to welcoming you back should your travels bring you back to the Windy City.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mequon, Wisconsin, USA
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 June 2014

I arrived this past Friday around 5pm. I am a Hilton Gold member and stay almost exclusively at Hilton-branded hotels. When I arrived there, I was given a nice welcome and a bottle of water.

I found out my room was only on the 8th floor. I looked at the window and saw that my view was of nothing but a brick wall. I was pretty bummed about this so I called down to the desk to see if they could move me to a high-floor room. My preferences in my profile strictly say "king bed, high floor". At first the manager said that no rooms on higher floors were available, but then all of the sudden she said "oh wait, something just opened up!"

She came up to my room and exchanged keys with me and gave me a key to a room in the 24th floor.

The room had a much better view, several comfortable chairs, an awesome bathtub, a shower, and toilet.

The bed was pretty comfortable and the room was nice and large.

I really appreciated the spa which had awesome locker rooms with a jacuzzi, steam room and sauna. I did not swim in the pool, but it was nice and warm water.

On the same level as the spa, there is a sundeck with chairs that gives a nice 4th floor view of the city.

Each time I had to call the desk, the attendants were kind. They pronounced my last name correctly, which isn't easy.

I appreciated the extra foam pillows delivered to my room, as I have a stiff neck and need firm pillows.

The only thing that I would have liked would have been the Gold Upgrade, which is usually never a problem at Hilton hotels. I guess the place was packed.

The prices are awfully high at this property but worth it. It's located in a great and safe neighborhood so no worry about crime.

Room Tip: High floors, facing the water.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MequonRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 27 June 2014
Dear R.C. W,

Thank you for sharing your feedback of your most recent visit with us. I regret to learn that the view from your suite initially was not to your like; however, I am pleased to read that we were able to change your room to a higher level and that the view was much more pleasant. Thank you for your positive comments pertaining to our Elysian Spa & Health Club. It gives me great pleasure to learn that you enjoyed its amenities including the view from its terrace. I am sorry that we couldn’t offer you an upgrade during this last visit due to the hotel’s high occupancy. I hope you will consider visiting us again in the near future so maybe next time we can offer you the upgrade and you can enjoy a different suite.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bettendorf, ia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

outstanding experience! Great staff, fantastic beds and perfect location for shopping and nightlife. Health club is nice, food experience was very good. very quiet rooms, very helpful staff. Truely a very top rate experience. we've stayed in most of the 'top tier' hotels in Chicago and this ranks at the top! Would highly recommend and will be our preferred place of stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
3 Thank Kent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 26 June 2014
Dear Kent P,

Thank you so much for taking the time to share your positive feedback of your most recent stay with us. It gives me great pleasure to read that you enjoyed your suite and the various amenities the hotel offers, especially our Elysian Spa & Health Club and our restaurant Balsan. Thank you for your positive comments pertaining to our service team. We are thrilled to read that we have become one of your top hotels in the city and that you will be staying with us again in the future. Your loyalty and patronage are highly valued and appreciated. We will look forward to welcoming you back, hopefully in the not far future.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 June 2014

I did not plan to stay in Chicago, but with the thunderstorm system moving through Chicago, I thought I would forcibly be stuck at O'Hare for the night. Luckily, there was an availability at the Waldorf Astoria. Checking in around midnight, I was greeted by a very welcoming and enthusiast staff at the front desk. As a HHonors Diamond member, I was very pleased to find out that my room was upgraded to the Luxury Suite. The room was beautifully appointed with a separate living area and a real fire-place. The bathroom had a TV in the mirror and was stocked with Salvatore Ferragamo toiletries. The bedroom was on a small side but the bed was just awesome.

Overall, Waldorf Astoria Chicago was able to turn my travel-craziness night into a wonderful relaxing time.The most impressive thing here is the service, the staff here really know hospitality and the little things that make their guests feel welcomed.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WiwatL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review, 24 June 2014
Dear Wiwat L,

Thank you for taking the time to share your positive feedback of your most recent visit with us. I am sorry that you were trapped in Chicago due to the thunderstorm; however, I am truly delighted to read that this gave you the opportunity to stay with us. I am glad that you enjoyed the Luxury suite, but most importantly, that our service team was able to make your stay more pleasant and that your stay made your unpleasant night more relaxing. Thank you again for giving us an opportunity to serve you; we will look forward to serving you again should your travels bring you back our way.

Sincerely,

Richard R. Evanich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 188 in Chicago
5.0 of 5 bubbles 2,264 reviews
Magnificent Mile
The Peninsula Chicago
The Peninsula Chicago
#3 of 188 in Chicago
4.5 of 5 bubbles 1,430 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#9 of 188 in Chicago
4.5 of 5 bubbles 1,555 reviews
Streeterville
The Ritz-Carlton, Chicago
Show Prices
Show Prices
Show Prices

Been to Waldorf Astoria Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Chicago

Property: Waldorf Astoria Chicago
Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 188 Hotels in Chicago
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Official Description (provided by the hotel):
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, TravelUp, Hilton Hotels Direct, Odigeo, Agoda, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing