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“Absolutely Fabulous Hotel”

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Kimpton Hotel Palomar Chicago
Ranked #13 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Edinburgh, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Absolutely Fabulous Hotel”
Reviewed 11 February 2014

My husband and I started our round the world trip here and were blown away by the individual attention by all staff. We booked this hotel because friends had recommended it. The room was spacious, bathroom was really nice with cosy robes and the bed was so comfortable you just didn't want to get up. The hotel itself is very central for sightseeing and when you return to the hotel they have a wine hour which is free, it's a great idea as you can chat to other guests in the hotel. We have to mention two people, firstly Heather Collins who works on the service desk and is based in Canada and Nabeel Toubayly who is assistant manager in hotel. The service they both gave us was impeccable. We had a faboulous stay here and will certainly tell all our friends about it.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pat658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 12 February 2014
Dear Pat658,

Allow me to share that I am certainly envious of your trip around the world! Great to know we were the first leg on your journey and that you were not disappointed. Thank you for mentioning both Heather Collins and Nabeel Toubayly in your review. So very kind of you to recognize them as top ambassadors of our company and I must whole-heartedly agree with you! I do hope your trip was a smashing success and our best wishes to you and your family for a wonderful 2014. Thank you very much for your business and your top-notch rating here on Trip Advisor.

Safe travels always,

Adam Gurgiolo
AGM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (625)
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English first
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 February 2014 via mobile

We decided to stay in the city for a little stay-cation on my wife's birthday. I chose the Hotel Palomar based on its great location and reviews and good thing we did because it was amazing. I've stayed at most of the finer Chicago hotels so my expectations going in were based on a couple things: service, convenience, and amenities. Let's start with service. Upon checking in we are greeted by Melissa..with a great smile after dealing with a problematic guest. Convenience was easy with its location. This hotel is located in a perfect area, close to stores and shopping, great restaurants, and to nightlife if that's your thing. Amenities are great for a smaller hotel. We spent sometime in the indoor pool which is a lap pool but we were alone so it was fine. We worked out in the fitness center which is large enough for about 10 people to workout comfortably. Sable is the restaurant in the hotel and all I have to say is go! Food was great with a nice twist on classics. It was pretty packed on a Saturday night so make reservations in advance.

Pick this place, you'll be thoroughly impressed!



Stayed February 2014, travelled as a couple
Helpful?
Thank Sardar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 12 February 2014
Dear Sardar S,

Allow me to wish your wife a belated birthday and I am glad to hear you chose our hotel for your stay-cation/celebration! We appreciate your very kind words about our hotel, amenities, and the wonderful experience of Sable Kitchen! Thank you for the shout out to Melissa - she is very thankful for the recognition as she is certainly an asset to our team whom works very hard for us day in and day out. While I don't know what your birthday is, I certainly hope that you and your wife will be back here at the Palomar to celebrate IT! Until next time, take care and have a wonderful remainder of the winter.

Sincerely,

Adam Gurgiolo
AGM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 February 2014

Stayed for two days while exploring local college options with our son - the queen/queen room was spacious, bathroom small but plenty adequate and immaculate. Desk staff very helpful, gave good strategy for getting into a local "no reservations" restaurant. Definitely sign up for the free Kimpton In-Touch loyalty program - usable perks such as free wifi, credit for use in bar or raiding the minibar. We asked for high floor and view - had a fabulous corner room with floor to ceiling windows. Were worried that the neighbors next to us were noisy - walking down hall could hear them going back and forth between rooms and they propped their doors open, loud voices booming - yet as soon as we closed our door, didn't hear a peep - great soundproofing room to room. Pool on 17th floor very small, shallow but could swim short laps when empty. In the mornings, my son enjoyed the hot cocoa bar with lots of fixins - nice to have coffee in front of the fireplace in the common room with temperatures hovering around freezing outside! Very comfy hotel.

Room Tip: High floor, corner room has floor to ceiling windows on two walls with great city view.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Laura731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 11 February 2014
Dear Laura731,

Thank you so much for your detailed review. I'm glad to know that you and your family had a nice visit and that our little Kimpton "perks" were enjoyed by all! We certainly appreciate your understanding when your neighbors were a bit loud, and good to hear that your room was sound-proofed nicely from the noise. I do hope your son chooses one of Chicago's great schools (although you certainly have your share there in Boston!) - and that we can become your home away from home when you visit!

Stay warm through the remainder of winter and we do hope to see you soon.

Best,

Adam Gurgiolo
AGM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loami IL
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 February 2014 via mobile

First time at the Chicago Palomar.....it was wonderful. From the friendly and well trained valet to the exceptional Front Desk Staff. We enjoyed the workout room, Sable Bar and the well appointed room. Coffee and hot Chocolate in the morning to a lovely wine hour. Thank you.
PS our dogs also enjoyed their big city stay!

Stayed February 2014, travelled with family
Helpful?
Thank micnmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 11 February 2014
Dear micnmac,

It is wonderful to hear that your first visit to our hotel was a success! Thank you for sharing your feedback here and we look forward to welcoming you, and your family dogs, back soon!

Sincerely,

Adam Gurgiolo
AGM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 February 2014

Kimpton does it again. Wonderful customer service from everyone. Well equipped gym. Great perks like the win hour, hot chocolate bar (for kids and adults) and free tea and coffee. The location is excellent - walking distance to many attractions. They even arrange a comfy, fixed price ride back to the airport.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Easy_GoingCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 8 February 2014
Dear Easy_GoingCanada,

Great to hear you enjoyed our fun Kimpton perks and our ideal location here in Chicago! Thank you for taking the time to share your comments and we certainly look forward to your return visit!

Safe travels,

Adam Gurgiolo
AGM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, Massachusetts, USA
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2014

The Palomar is in a great location near Michigan Ave. and good restaurants. The bar in the hotel has a great atmosphere and great cocktails. One bartender was quite the mixologist. Did not have an opportunity to try the restaurant but heard it is quite good. Staff are friendly and helpful. The rooms are large with nice bathrooms.

Room Tip: Ask for a room on a higher floor for city views. Corner rooms are the best. You may want to avoid...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRCII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 8 February 2014
Dear JR Curl,

Thank you for your kind review. I am glad to know that you had a pleasurable experience with us here at the Palomar as well as Sable Bar. We hope to see you again for a future visit.

Kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2014

I loved the fireplace in the downstairs lounge and the amazing restaurant. The room was great, a corner room with large windows. If you request a city view ask for a high floor to make the most of it. Staff was always courteous and helpful. The restaurant, Sable, is so good we cancelled another reservation to dine there twice. Good beds, nice decor, everything feels fresh and new. Highly recommend!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tfb520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, 8 February 2014
Dear Tfb520,

Thank you so much for your great review and the 5 star rating! We're happy to know that you enjoyed your visit, your room, our cozy living room, and of course, Sable! I must say that you made a great decision dining there twice as each time you can try something new and not be disappointed! We look forward to welcoming you back soon. Until then, safe travels to you.

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Chicago

Property: Kimpton Hotel Palomar Chicago
Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 189 Hotels in Chicago
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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