Stayed at this hotel for the 2nd time in two years, most recently, August 12th through the 14th, 3 nights. Stayed in room 634. Room has king bed and is very nicely appointed, all items worked, spotless bathroom. Tip of the hat to R. Ferguson and B. Early from the IT team. I called the front desk for help with my TV and internet connection. Both arrived at my room in less than 2 minutes on a busy Monday. They were determined to help and to remedy the problem. Really kind upbeat young men who cared about getting it right. All staff fromt he front desk, bell man, housekeeping all greeted me with a smile or a good morning and made you feel very welcome. Somebody has trained the team in Customer Service, something that is lacking at so many hotels. My only negative experience was the Flourentine restaurant. Bad, bad, bad. Only the bread was good. The service was the worst and I would recommend this place be avoided. Don't let the negative on the restaurant spoil the property though, the JW is in the heart of the financial district, the loop. half a block to the L, so no need for a car. On a scale of 1-10, I give it a hard 9.5.
- Official Description (provided by the hotel):
- Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in Chicago, Illinois is located at LaSalle & Adams and it soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Travel Republic (UK), Booking.com, Splitty, Ebookers, TripOnline SA, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your JW Marriott Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Jw Marriott Chicago Hotel Chicago