This hotel provides SERVICE.... I was greeted by name by the bellman, Joe, as we exited the taxi (I don't know how he did it, It seemed like a trick that Penn and Teller will have to explain, he couldn't have seen it on the luggage tags because the bags were still in the trunk).
Front desk service by Noelle was exceptional, noting my Marriott rewards member preferences even though we were staying on a special rate, (and lots of times the desk puts you in the yuckiest room rather than a nice one with a special rate) and making sure I got a room that was big, comfy and with a bathroom to die for. The bathtub in room 911 is one of my all time favorite soaking tubs, only beat by the tub in the Salon suites at the Bellagio and the corner suite at the Westin in Downtown Phoenix, because they had perfect tubs with a view.
We went to the lobby bar for a small plates dinner and drinks, which turned out to be an exceptional value as well as a very nice meal for tired travelers. Frank, our server, had a subtle demeanor that was well appreciated as he steered us to a series of small plates that fit our needs exactly. He helped us customize a meat and cheese tray, that along with the wonderful French onion soup and flatbread, made for a very satisfying nosh after a long train trip! Happy, satisfied and ready for the rest of the adventure, I look forward to spending more time here in our future trips. This place is so nice and fits us so well that we expect to make it a destination hotel for exploring Chicago in the future!
- Official Description (provided by the hotel):
- Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more less
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- Also Known As:
- Jw Marriott Chicago Hotel Chicago