This is our second stay at State and Grand by Bridgestreet after first staying last September. I must admit that we were slightly wary of booking this time due to a few bad reviews but we emailed Jennifer Scanlon in the office and she was very helpful and reassuring.
10 hours before we were due to fly American Airlines cancelled our flight and rebooked us 24 hrs later. I emailed Jennifer who put our minds at rest that out apartment would be waiting when we eventually arrived.
We took the blue line from into Ohare and then a taxi from lake.
The moment the taxi door opened we were greeted by friendly helpful staff.
Our 2 bed 2 bed apartment was on the 26th this time and slightly smaller than our previous stay but the views were much better. We had 2 double rooms one en suite and a separate shower room. We hoped being on the 26 th floor would be quiter but we could still hear the fire engines go out from the nearby firehouse but this is city living.The only other thing we don't really like is the fact the blinds don't make the room go very dark.
The best thing about this place is the friendly staff on the downstairs desk and also the location. You go downstairs round the corner across the road and up the escalator into Nordstorm and through onto the Magnificent mile. The red line also stops outside also several bus routes perfect location. There are lots of restuarants within easy distance and a supermarket across the road.
The girl on the desk printed our boarding cards for us and because we felt uncomfortable about how much to tip her we bought her cupcakes from the Magnolia Bakery for which she seemed really pleased.
We returned to the airport in style in a limo arranged by Bridgestreet for us.
We have only had one small problem with the billing that is being sorted by Jennifer for us and in no way spoilt out stay. We will be back.
- Official Description (provided by the hotel):
- Enjoy the exciting surroundings and lifestyle of the River North neighborhood at State and Grand by BridgeStreet Worldwide. A uniquely spacious apartment presents an inspirational interior design within an exciting urban environment, where luxury and exemplary on-site service and exceptional amenities provide you with a level of comfort that transforms your stay. ... more less
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