Everything except Filini was perfect from start to finish... but the rooms, service, bed, bath and sleep were impeccable, so it deserves a 5 regardless.
Rooms - should be like this in every hotel. Modern, spacious, huge windows, lots of light regardless of which side view you get. Bed, pillows and sleep excellent and above. Spotlessly clean.
Perfect for business traveller - rooms include good size desk and the network cable - internet speed is really extremely fast as advertised, finally could have a full quality video conference. The concierge could serve to other hotels as an example of how to to the job properly and make guests happy, was on top and above for all the requests.
Location is also good, right in the loop and short walking distance to everything - N.Michigan, Millennium park, CTA stations, near north/Magnificent mile. In case of rain/snow, it's also connected to the underground Pedway.
Spend your bucks on a better breakfast though, the expensive buffet at Filini doesn't offer anything special. Also lots of items at the bar in the evening were not available, and the pizza/snacks are very ordinary at best. After one evening I've switched to far better places that Chicago has to offer. Still a perfect hotel though.More
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