The service was great, everybody was polite and good tips were given. Rooms are nice, clean and quiet. The only problems was that our room had no properly working air-conditioning and our shower was broken. For over 300 USD per night you might except something else. We had to sleep in bit too hot room because the AC had no power to drop the temperature from 22,5C to the set one. Had to woke up because of this.
Part of the shower was broken too, only ceiling shower was functioning. They would have had come to see it but you can spot these kind of issues when you are at the shower and usually don't want to dress up again and wait for the maintenance.
We mentioned about these issues during checkout but it was ignored by the basic "we are sorry about it"-sentence.
Great location, near the park and close to the Magnificient Mile area.
- Official Description (provided by the hotel):
- The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more less
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