This is a great hotel...fabulous location..great views and friendly staff with the exception of the Concierge. I had spoken with him on 3 occasions and found him to be rude and almost bothered by my inquiries. The last time I spoke with him was regarding printing out my boarding passes for the next day due to the fact that the business centers copier was out of toner. I waited in the business center for 25 minutes, then went to Concierge and then he explained to me that printing out boarding passes can be done at the airport. Yes, I do understand the whole concept of air travel, thank you. Ending on a positive note: The doormen where so welcoming and great with giving directions.
- Official Description (provided by the hotel):
- The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more less
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