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“Wonderful stay and hotel”

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Radisson Blu Aqua Hotel
Ranked #24 of 191 Hotels in Chicago
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 8 August 2014

This hotel is fabulous! Not only is it up to date but the bathroom is wonderful as well. I like the option of the giant tub or very spacious shower that is there. The staff is very friendly from the minute you get out of your cab or car you are treated with courteous, friendly service. The bell personnel will get your bags, offer to take them to your room, and make sure you get to where you need to go in the hotel. The front desk is wonderful as well. They are very friendly, knowledgeable people that are very happy to help. They do not act snooty like some other hotels in the loops front desk.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Radisson Hotels
1  Thank Daniel A N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 11 August 2014

Thank you for sharing your experience. I am happy to see that you loved your stay and that the our team was friendly and helpful. I hope to welcome you back soon!

All the best,

Pierre-Louis Giacotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,164 - 3,170 of 4,777 reviews

Reviewed 8 August 2014

I love this hotel. I stay here every time I travel to Chicago on business. The views are amazing. The restaraunt is amazing. The bar is amazing. The rooms are amazing and have amazing views of the city! But most amazing thing is the staff. Customer Service at its best!

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Radisson Hotels
2  Thank Travis W W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 11 August 2014

Thank you for taking the time to share your experience! I couldn't be happier that you loved your stay or that we are your first choice for hotels in Chicago! I hope to welcome you back soon!

All the best,

Pierre-Louis Giacotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

This location was perfect! A walk to Millenium Park, a walk to the Magnificent Mile, a walk to the river,to the lake, to Buckingham Fountain; it was all easy. The place is sparkling, and very well designed. the fresh look of exposed brick, a fireplace, aqua blue bar, red chairs, black walls; it all works! The room, sparkling White; white marble tile, white walls, white art, and perfect lighting. The Bed was magically soft, with high thread count sheets. Sleeping was easy, the breeze from the open balacony door was just dreamy.

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Radisson Hotels
3  Thank edith c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 11 August 2014

Thank you for sharing your experience. I couldn't be happier that you had such a great stay or that our location was ideal for everything you wanted to do in Chicago. I hope to welcome you back again soon!

All the best,

Pierre-Louis Giacotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Excellent hotel, great service by Andrew the concierge and Boye at reception ,fantastic facilities and great rooms. We look forward to returning to this hotel. There really was nothing to fault at this hotel . Although this is stated as a four star I would rate it 5 star re service friendliness and facilities. Can't speak highly enough of radisson blu Chicago !

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
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1  Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 8 August 2014

Thank you for taking the time to share your experience. I am happy to see that you loved your stay and that our team helped make it even better! I will be sure to share your compliments with Andrew and Boye. I hope to see you again soon!

All the best,

Pierre-Louis Giacotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Fantastic facility in an ideal location. Rooms are clean with spectacular views. ALL staff members are friendly and accomodating. Don't miss having at least one meal at Filini, the hotel's restaurant. Will DEFINITELY stay at the Blu Aqua again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Radisson Hotels
1  Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 8 August 2014

Thank you for taking the time to leave us a review. I am thrilled that you had such a positive experience at the hotel and that you enjoyed your meal in Filini. I hope to welcome you back the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

Very Nice hotel - clean, modern rooms. Interesting decor. Slow elevators. Great views of city and hip restaurant/lounge. Very Knowledgeable concierge. Great location. Nice pools. Not fond of the parking garage - hard to find and tight spots.

Stayed: August 2014
1  Thank Shelli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 8 August 2014

Thank you for your review. I am happy that you enjoyed your stay! I would, however, like to apologize that you had difficulty with the parking garage. I hope that we have the opportunity to welcome you back the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

So would I stay here again? Absolutely and cant wait to go back!

Not only does the hotel look amazing from the outside, it is also amazing on the inside. It is also located ideally for all of the attractions and shopping area.

The rooms were spacious and clean, which was representative of the whole hotel – felt very luxurious.

As for the staff, well they where absolutely lovely and nothing was too much trouble. Thanks for all of the extra coffee you had sent to our room.

What I loved about this place were the little things, such as complimentary bottles of water in the room each day and the cleaning staff checking when the best time for them to clean the rooms.

We tried the restaurant a couple of times for breakfast which again was lovely, the only thing to watch out for it the buffet breakfast closes an hour earlier in the week compared to the weekends – this caught us out, but hey the staff sorted us out! But I do think the hotel should keep the buffet open until 11 weekdays as well.

On a final note, we stayed on the outdoor poolside of the hotel, which gave amazing views – and the higher the floor number, the better the reviews.

Right better get saving so I can go for another stay

Room Tip: Get a room on the outdoor poolside of the hotel, which gave amazing views of the river, lake and Nav...
  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
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1  Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 7 August 2014

Thank you for taking the time to share your review. I am honored that you had a fantastic stay and that you are already planning a return visit! I will pass along your kind words to our team. I look forward to seeing you soon!

All the best,

Pierre-Louis Giacotto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Aqua Hotel

Address: 221 N. Columbus Drive, Chicago, IL 60601-7801
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 191 Hotels in Chicago
Price Range: £126 - £516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Aqua Hotel 4.5*
Number of rooms: 334
Official Description (provided by the hotel):
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more   less 
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