We came here for a team lunch and were shocked at the poor service.... and mediocre food. We placed our order and after an hour had still not received our food. The server kept coming over to the table to ask us if we were doing OK, saying our food would be out any minute. (She didn't know this to be the case because she forgot to put the check in the kitchen, and didn't think to go back and see what the delay was). We brought the long delay to the attention of the operations manager who was less than eager to help out. When the food finally came out, it sat on the serving trays waiting to be served. He was busy making excuses as to why the food was delayed so long rather than helping to serve it to us. The people who were sitting at table outside were getting serviced quickly... After waiting an hour for food for a mistake that was made by the server, you would have thought they would comp something.... guess not.
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