I reserved a package that included parking and a few drinks. It seemed to save us about $40-$50 because the rate we received was the same I was offered at surrounding hotels without parking.
Also, when I reserved online, I mentioned in the comment box that it we were staying there for our anniversary. A few days before our trip I received an email from concierge Eden Bernal welcoming us and letting us know she had a surprise for us upon our arrival.
We arrived three hours before check-in time so our room was not ready. However, they did welcome us and congratulated us on our anniversary. They allowed us to check-in so when our room was ready they would call us and we could go straight to the room. The front desk informed us that we had been upgraded to a Fabulous Room.
The lobby is very modern almost like a night club without the music. It is a bit dark, but it is very nice.
We returned when our room was ready. It was a very spacious room with a chaise lounge. The decor was very clean and modern. A flat screen tv was mounted to the wall. There was a docking station along side the bed. The bathroom was very large and modern. The whole room was very clean with very modern decor. The king size bed was a bit softer than I am used to, but it was very comfortable. There were L tracks below us and even though we were 9 floors up you could hear it arrive and leave. It wasn't that loud,but you could hear it. however, later that night we were so tired we slept right through it.
Eden had a complimentary bottle of wine and some chocolates delivered to our room with a very nice card for our anniversary. She was super and bent over backwards to make our visit an enjoyable one.
- Official Description (provided by the hotel):
- We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more less
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- Also Known As:
- w Chicago - City Hotel Chicago
- w Chicago City Center
- w Hotel Chicago
- w Hotels Chicago