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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Ranked #73 of 187 Hotels in Chicago
Certificate of Excellence
Jacksonville, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay”
5 of 5 bubbles Reviewed 11 June 2014

I was in Chicago for a conference and this was the 'overflow' hotel. The staff is amazing, welcoming, attentive. I'd love to come back! I'm so glad I got to stay here. The happy hour and the breakfast make it more affordable and the breakfast was always amazing!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,982 reviews from our community

Traveller rating
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    370
    147
    66
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1,312
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (547)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

I stayed at this property for six days while on business in Chicago and while it isn't on Michigan Avenue, it is a two block walk which makes it convenient if you want to walk around after business has concluded for the day. This properties best asset is its staff who are warm, courteous, and helpful. One particular person is Shirley who works in the breakfast area. Her persona is simply chicken soup for the weary business sole! I will certainly be there again and will bring my family.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank 28bettym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winters, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 11 June 2014 via mobile

Booked here because I remember this brand being good. Very disappointed in room. Not clean! Cheetos stuck between glass and metal on side table in living room. Someone's else's bra found in corner of bedroom. Expected better.

Stayed June 2014, travelled with family
Helpful?
Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 10 June 2014 via mobile

Great place to stay. The location is a 10 minute walk to navy peir, five minutes from michigan avenue, subway, etc. there are lots of great restaurants nearby too. Service was great, the breakfast chefs were awesome. I will stay again.

Stayed June 2014, travelled with family
Helpful?
2 Thank wan001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2014

I would highly recommend this hotel. The Embassy Suites Lakefront exceeded my expectations during the entire 5 Days/4 Nights Stay. The complimentary breakfast was the awesome and very healthy, many delicious items to choose from and the cook-to-order omelets were the best. Also, the evening reception allows you to unwind while having all the snacks and adult beverages your heart desires. The hotel staff were very professional and courtesy at all times. I will definitely stay at this hotel the next time I'm in Chicago, IL.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Earline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicsville
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Spacious room, complimentary reception each night, cook to order breakfast, warm indoor pool and spa, dry heat sauna, free newspaper. Comfortable bed and pillows. Friendly and helpful staff. Security was quick to respond when I had to call about loud guests next door.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

My husband and I were in Chicago in early May to attend convocation services at the university.
We were pleased with our spacious and clean accomodations. But mostly, we were quite amazed by the wonderful staff within the hotel, from the reception desk through to the breakfast room staff. The staff greeting us at breakfast exhibited exemplary manners, were all, to a fault, helpful and pleasant. What fun to meet our group for happy hour in the main area and at breakfast. The atmosphere was cheerful and bright.
One unbelievable lapse of service-NO Wifi in the lobby. We had to pay for that service. We expected more-we are frequent world wide travellers who have stayed in many areas of the world.

Room Tip: Rooms higher up and in the corners were away from the noisy central area. We did not hear any noise...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Property: Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Official Description (provided by the hotel):
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites

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