We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“ALWAYS FIRST CLASS”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Peninsula Chicago
Ranked #3 of 190 Hotels in Chicago
Certificate of Excellence
Washington DC, District of Columbia
Level 5 Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“ALWAYS FIRST CLASS”
Reviewed 30 April 2014

Great staff. One of the best hotel bars around. Food- exceptional. Housekeeping- wonderful!
Located in the heart of the miracle mile. Rooms are elegant with high tech lighting etc. As a business traveler, I love that the writing desk is equipped with stapler, pen,pencil,eraser, paper, and sticky note pads. The best is that the desk houses a full size printer,fax,scanner!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kotcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 2 May 2014
Dear Kotcho,

Thank you for visiting The Peninsula Chicago and for posting your complimentary review. As a business traveler, your comments about the writing desk with many necessary amenities were nice to hear. Your mention about our staff, food, housekeeping and our bar are truly appreciated.

We look forward to the privilege of welcoming you back to The Peninsula Chicago again soon.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,489 reviews from our community

Traveller rating
    1,255
    145
    55
    18
    16
See reviews for
267
470
75
448
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Potomac, Maryland
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 April 2014

My wife and I returned to The Peninsula for the first time in a couple of years this weekend to visit with our daughter at U. of Chicago. We have been lucky enough to stay there a number of times previously and were anxious to return. We were thrilled to see that everything was still world class. It is one of the few places where a tense person like myself can actually relax. We typically have arrived there early (this time around 11:30) and they seem to always have the room ready. The Pool and fitness facilites are great. We ate dinner with our daughter and 3 of her friends from school at Shanghai Terrace and had a great meal. Everything about the Pen is top notch and we look forward to returning.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shoeguy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 2 May 2014
Dear shoeguy57,

Thank you for visiting The Peninsula Chicago and for posting your nice comments. We are happy to hear that upon your return after a while you found our property still world class allowing you to check in early. We are especially pleased that you had a chance to dine in the Shanghai Terrace restaurant with your daughter and her student friends. Hopefully, we will have the privilege of welcoming you back soon when visiting your daughter at the University of Chicago.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2014

This property is world class. I am formerly a Meeting Executive that planned trade shows and conventions so I have been in my fair share of properties....and I am a tough critic. This property was amazing. Beautiful room, beautiful details, exquisite service and if you like to swim, this property has a lovely 25 yard lap pool. I have not been a fan of visiting Chicago because of the hassles, but suddenly Chicago seems like a wonderful destination if I get to stay here...even in winter!
Recommend getting reservations at the Chinese restaurant on site. Delicious!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 25 April 2014
Dear Holly H,

Thank you for visiting The Peninsula Chicago and for your complimentary review. As a professional meeting executive, your comments on our rooms, details, great service and spa facilities are truly appreciated.

Thank you for taking the time to post your review. We look forward to welcoming you back to The Peninsula, when your travels bring you back to Chicago. And on that occasion, we hope to see you dining at our Shanghai Terrace restaurant.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
the big blue marble
Level 6 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 April 2014

Can't say enough. We were in town to visit our daughter at UChicago and booked their Extra Night package. When they saw we had teens with us, they upgraded us to a suite, even though we told them the girls were staying on campus. The extra room made family time fantastic! The pool is great, too, and we loved the spa. Great location on the Miracle Mile, but quiet! Housekeeping even organized our computer cords and the doorman greeted us by name, so it felt like home. Felt like royalty as we had breakfast in bed one morning.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 25 April 2014
Dear phread,

Thank you for your complimentary posting on The Peninsula Chicago. We are pleased that the upgrade made your family visit comfortable and fun and that you had a chance to enjoy the spa and pool. We are happy to hear our doorman greeted you by name, which made you feel especially welcome.
We hope you plan on visiting your daughter again soon and look forward to welcoming you back to The Peninsula Chicago.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wisconsin
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2014

Arranged to spend one night going to Chicago with my 6 year old daughter. Tea at the Pen and a trip to American Girl were the planned highlights... They were fabulous of course, but honestly the best part of our day and 1/2 in Chicago was the whole Peninsula Experience.. From the moment we checked in (at 8 am- because our room happened to be ready and a free upgrade was available...) the service was outstanding.. Carlos was gracious at the front desk, Michael the bellman got us set up quickly and graciously, and we got to start our day! When we returned from our trip to American girl, we had surprises in our room for my daughter- bath toys & special kid shampoo and conditioner and even new brush! They had also placed an Easter bear on the bed. We went swimming in the outstanding pool and when we came back to the room they arrived with a mid afternoon complimentary snack for my daughter: Gummy bears, Popcorn and a cookie!! There was also a kid sized robe brought in. The room was cleaned up and spotless mid day as well after we returned from afternoon tea. The children's tea is $18 and she was treated like a queen. Treats were perfect. I commend them for paying attention to the littlest detail to make the trip memorable for my daughter who kept referring to it as "our home".. This is a little pricier then we'd spend in Chicago but they outdid themselves and have customer for life.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fynley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 25 April 2014
Dear Fynley,

Thank you for sharing your experience at The Peninsula Chicago. We are very pleased to learn that you and your 6-year old daughter enjoyed your first stay with us, our detailed service, amenities & snacks for your daughter and mother-daughter afternoon tea.

Thank you for taking the time to post your comments on TripAdvisor. We all look forward to your return visit, hopefully again soon!

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 21 April 2014

This was my first visit to Chicago and travelled in mid February with my mum. On arrival we were given a room upgrade and your room on the 15th floor was beautiful.

This hotel is located in the middle of the Magnificent Mile, a 5 minute walk from the Water Tower shopping centre where Macy's is located as well as a short distance from all other shops.

We did the hop on hop off tour bus which took around 2 hours (buy tickets outside Chicago Information Centre), and hotel is also within distance of several restaurants.

If I came to visit Chicago again, I would definitely stay at The Peninsula. Fantastic location, great staff (especially reception staff and the doormen downstairs) and gorgeous rooms. Highly recommended!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Coop06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 25 April 2014
Dear Hellobabes,

Thank you for choosing The Peninsula during your first visit to Chicago and for the complimentary review on TripAdvisor. We are very pleased that you and your mother enjoyed the visit; our location, friendly staff and beautiful rooms. We truly appreciate your recommendation.

Thank you for taking the time to post your review. We hope to have the privilege of welcoming you and your mother back again when your travels bring you to Chicago.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 20 April 2014

Great bedding quality. Nice spa/pool area. Not as techy as its Asian counterparts but very nice! Also ate at the Shanghai Terrace restaurant which was great. Room service breakfast was lovely but pricey.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chicagolover59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review, 25 April 2014
Dear Chicagolover59,

Thank you for visiting The Peninsula Chicago and for posting your comments on our bedding quality and spa, as well as our Chinese restaurant, Shanghai Terrace. We are pleased that you enjoyed your stay and hope to have an opportunity to welcome you back again, when your travels bring you to Chicago.

Warm regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 190 in Chicago
2,395 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#9 of 190 in Chicago
1,641 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Waldorf Astoria Chicago
Waldorf Astoria Chicago
#12 of 190 in Chicago
2,321 reviews
Near North Side
Trump International Hotel & Tower Chicago
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices

Been to The Peninsula Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Chicago

Property: The Peninsula Chicago
Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Odigeo, Ebookers, TripOnline SA, Evoline ltd, HotelQuickly, 5viajes2012 S.L., Cancelon, getaroom.com and Agoda so you can book your The Peninsula Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing