We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beyond our expectations...”
Review of Wheeler Mansion

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Wheeler Mansion
Ranked #152 of 191 Hotels in Chicago
Reviewed 20 October 2006

My husband and I frequently visit Bed and Breakfasts throughout the country and The Wheeler Mansion has taken our #1 recommendation. From the moment we contacted the property to book a reservation we had an excellent experience. The gal we had booked through was incredibly friendly and also helpful in deed. The hosts, Sara and Gary, were fabulous. Throughout our 4 day stay they held many delightful conversations and also provided us with excellent recommendations for area attractions and dining. The property is beautiful. We were given a tour of each of the rooms and suites and they are all unique. I've already chosen the room we will stay in when we return!

  • Stayed: October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank LoveB&Bs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (113)
There are newer reviews for Wheeler Mansion
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

97 - 103 of 113 reviews

Reviewed 6 October 2006

I've read the positive reviews that rave about the area that this hotel is in... I just don't get it! The south loop is partially residential and partially government housing. I did not feel safe walking around at night and, in fact, saw a car in the alley with a broken window. It is close to McCormick Place and I was able to walk to work, but I never left the hotel after the sun went down. There wasn't much to do on my day off - Prairie Avenue is not as gentrified as you might read. I'd recommend staying near mass transit where there are people around. I really liked River North and Old Town!!!

  • Stayed: September 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank McDouggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2006

During the hotest weekend in Chicago the ac was broken prior to our check in. The staff failed to inform us at check in and after trying for an hour to adjust the temperature we were finally told that the ac had been off for most of the day. The staff leaves after 6pm. We left our room when the thermoste in our room hit 90 degress and sought refuge at another property. The hotel's management was indignet that we complained. Despite its historic charm the accommodations are far below what would be expected for almost $300 per day.

  • Stayed: July 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
8  Thank Charbroiled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2006

The Wheeler Mansion is a fantastic building with great rooms. Unfortunately it has by the the worst staff that I have ever dealt with. It is extremely difficult to get a hold of anyone and when we did, they were rude and condescending. Rather than hear any issues which we had, they were defensive and only argued. This is not the way a customer service oriented business should work. There are a plethora of other places in the city which can provide you with a romantic and pampered experience for the same price.

8  Thank bonedoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Albany, New York
14
Reviewed 2 January 2006

Wheeler Mansion is close to McCormick Place, and that works very much in its favor. Otherwise, however, the neighborhood is empty; it is all residential with very little activity and is not as convenient to tourism as the website implies. The building is beautiful and very nicely furnished, but not built or managed to be a hotel. The very limited staff are hard-working and friendly, but just are not sufficient for the needs of this type of business.

  • Stayed: November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2005

My husband and I went to Chicago from Spain in October to attend the annual meeting of the American Academy of Ophthalmology at the McCormick Center. We booked a room in the Wheeler Mansion through our travel agent, to whom we paid in advance according to the invoice the Wheeler Mansion had emailed to the agency. However, when we were checking out after staying five days, they billed us for our stay. When we protested that we had paid in advance, we were told that we had to pay them because they did not deal with travel agents, in spite of the fact that they had arranged the booking and had already charged the travel agency 50% of the total amount. What´s more, we learnt that the room they had assignes us was much more expensive that the one we had reserved. It seems that they decided to upgrade us without letting us know. We did not have time to argue about this, because we had a taxi waiting for us to take us to the airport to catch a flight. So we had to pay the bill again plus the extra-charge for the " better room" To add insult to injury, they were extremely rude to us, ignoring we do not speak English fluently. Subsecuently the hotel refunded to the travel agents the 50% they had paid, and the agency reinbursed us for the amount we had paid, however the fact reains that we ended up paying 700$ more than we expected.
We have requested a copy of the invoice, since they did not given it to us, and so far We have not received any acknoledgement nor a copy of the invoice.
I found this completely unacceptable and disgraceful bahaviour. I absolutely do not recommend this hotel. We do not trust this hotel and warn all travellers to be careful.

10  Thank stjitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Fairfax, VA
13
Reviewed 5 October 2005

The Wheeler Mansion is a beautiful hotel, and the staff was very friendly and helpful. The owner is a very nice woman. The rooms were well-appointed and comfortable. Recommended!

Stayed: October 2005
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Best Western Grant Park Hotel
South Loop
Hyatt Regency McCormick Place
Chinatown
Jaslin Hotel
Jaslin Hotel
#131 of 191 in Chicago
74 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
The Blackstone, Autograph Collection
Downtown / The Loop
Chicago's Essex Inn
Chicago's Essex Inn
#140 of 191 in Chicago
2,015 reviews
Downtown / The Loop
Hotel Blake Chicago
Hotel Blake Chicago
#34 of 191 in Chicago
1,973 reviews
Show Prices
Show Prices
Show Prices

Been to Wheeler Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wheeler Mansion

Address: 2020 S Calumet Ave, Chicago, IL 60616-1407
Region: United States > Illinois > Chicago > South Loop
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites
Hotel Style:
#33 Spa Hotel in Chicago
#75 Luxury Hotel in Chicago
#86 Romantic Hotel in Chicago
Price Range: £275 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wheeler Mansion 4*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA and Evoline ltd so you can book your Wheeler Mansion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wheeler Mansion Chicago
Wheeler Mansion Hotel Chicago

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing