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“My Favorite in Chicago!!”

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Sofitel Chicago Magnificent Mile
Ranked #23 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Goodlettsville, Tennessee
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“My Favorite in Chicago!!”
Reviewed 27 December 2013

I love the Sofitel, its a warm and inviting place to stay in Chicago. Prime location, friendly and helpful staff. The beds are comfortable and the bathroom is spacious and clean. I have stayed for business and pleasure and its perfect for either.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 31 December 2013
Dear Nancy G,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay with us and that we are your favorite in Chicago! Thank you for complimenting our staff and hotel. We wish you a Happy New Year and hope to welcome you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,260 reviews from our community

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Rating summary
  • Location
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  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (659)
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Prague
Level 5 Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 December 2013

The hotel is few steps from the Water Tower, Magnificent Mile and John Hancock Center. Not in the "loop" but there is easy access to the loop by metro. Our room was on the top floor with a great view to John Hancock Center. The room was spacious with a large bathroom and comfortable king bed. Very kind and fast check-in as well as the check-out.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leondelon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 29 December 2013
Dear Leondelon,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay with us and that you found our rooms to be so spacious and comfortable. We hope that you will present us with the opportunity to welcome you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 December 2013

First time at this hotel and came away after three nights totally content. Had a double room for about $160 a night. The bed was comfortable, bathroom spacious and view was downtown skyline (limited). Am coffee was offered in the morning and the staff was pleasant. Great find for downtown Chicago ,,,

Room Tip: Ask for a high floor
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SadieAtlantaGa831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 26 December 2013
Dear SadieAtlantaGa831,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay with us and that you found our SoBed to be so comfortable! We hope to welcome you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa City, Iowa
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 December 2013

We stayed 2 week nights in early Dec. Great location, 1 1/2 blocks west of Michigan. Great for shopping. Rooms small, but nice. Staff is great. Valet was 63/night, but ramp is 40 and crowded.Bar is nice and reasonable for Chicago. As an aside, the hotel is 100' from best breakfast place in Chicago, Tempo. Ate there 3 times.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 25 December 2013
Dear Bruce H,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are glad to know that you enjoyed your stay with us and that our prime Gold Coast location was so well-suited to your shopping needs. Thank you for complimenting our staff! We hope that you will present us with the opportunity to welcome you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
572 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 20 December 2013

Great value option for good quality and often offers specials for advace booking.
Really love this place try a corner room if you can get it .

its tall and narrow wedge building cool hip vibe great quality and great option that wont break the bank.

goof breakfast and fairly good location

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k123-foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 26 December 2013
Dear Kena321,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are delighted to know that you enjoyed your stay with us and that you were able to take advantage of a special deal. Thank you for pointing out this helpful tip to our future guests. We hope that you will present us with the opportunity to welcome you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 December 2013 via mobile

I stayed at the Sofitel several times and I can say that their best feature is the great costumer services they have. It is possible to feel important, really importat at this hotel. Also, their location is perfect: next to everything that is elegant, classy and sofisticated in that beautiful city. Great place!.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlosr133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, 24 December 2013
Dear carlosr133,

Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay with us and that you found our service to be "extraordinary." Thank you for complimenting our hotel and staff! We are looking forward to welcoming you back to Sofitel in the near future.

Sincerely,

Sebastien Pfeiffer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Chicago Magnificent Mile

Property: Sofitel Chicago Magnificent Mile
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Official Description (provided by the hotel):
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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