Arguably the most perfect location in Chicago. The staff and service are well groomed quite dignified in their approach to the guest. Rooms are cleanly and tastefully appointed with comfortable modern touches.More
- Fitness centre
Arguably the most perfect location in Chicago. The staff and service are well groomed quite dignified in their approach to the guest. Rooms are cleanly and tastefully appointed with comfortable modern touches.MoreShow less
We appreciate the time you spent sharing your wonderful comments about your stay at the Sofitel Chicago Water Tower. And it has been a great job of marrying the words!
We are pleased that you found the hotel’s location great, near the famous Michigan Avenue, as well as the design of our rooms and our excellent service.
Looking forward to welcoming you back on a return trip,
My husband and I visit Chicago 3-4 times per year and we love staying at the Sofitel. The customer service and location are excellent. We have stayed at many other hotels in Chicago, including a few five stars, but we always look forward to coming back to the Sofitel. On our last visit, we brought our two teenaged daughters and they loved the hotel, too...especially, the breakfast. Now they can't wait to return!
Thank you very much for your loyalty and for taking the time to post your comments on TripAdvisor regarding your recent stay in January.
We were thrilled that your daughters loved our hotel, as well as our wonderful breakfast at Cafe des Architectes. It is very appreciable to receive such positive feedback about our service, and I have shared your comments with our entire team.
It will always be a pleasure to welcome you and your family. Once again, thank you so much for your generous comments, and we look forward to a return visit soon.
This is by far my favorite hotel in Chicago. It marries French flair and attention to detail and a perfect location in River North, only a block away from lots of shopping. Fantastic service, great staff, and the rooms are perfect!
Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Water Tower. You were very generous with your comments, and we very much appreciate that you consider our property as your `favorite' in Chicago. I am really pleased that you enjoyed your stay and our ”French flair”.
Once again thank you for your nice comments and hoping to welcome you back amongst us on your next visit in Chicago!
Beautiful hotel in excellent location. Bathroom had a luxury feel, bed was comfy and room had awesome view. Only complaints would be no in room coffee...had to trek down to the hotel lobby for free coffee and the temperature in the fitness facility was WAY TOO HOT.
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are glad to hear that you enjoyed our hotel and found our room and our famous Sofitel MyBed so confortable.
I have reviewed your comments and I want to assure you that I take them very seriously. Please feel free to request a coffee maker at check-in for you next stay! We are always happy to provide one to our guests in addition to the complimentary coffee and tea available in our restaurant each morning.
Please allow me to express my sincerest apologies for the unpleasant issue that you experienced by using our fitness facility and rest assured that we have taken the appropriate measures to address the problem with our Director of Engineering in order to prevent any future occurrence.
We look forward to welcoming you back in the very near future.
This hotel has a great location right off michicagn avenue and near some off-the-beaten-path reatil stores like Lululemon and Urban Outfitters. it has a nice restaurant in the hotel and the staff is very attentative and friendly. The rooms are nice and beds comfortable. i stay here often when visiting Loyola University or Michigan Ave.
Bonjour Shaun B,
Thank you so much for such a wonderful review and for your loyalty to the Sofitel Chicago Water Tower.I am delighted to know that you enjoyed your stay and that you found our location to be ideal. Your compliments will be shared with the entire team.
I look forward to seeing you in a not too distant future!
We stayed at the Sofitel Chicago Water Tower 12/26 - 12/30 to celebrate our wedding anniversary. We have stayed at the Sofitel during this time period the past four years. The staff is warm and attentive. Great housekeeping services. Like having the robe & sleepers in the room. Extremely comfortable bed & nice size room, large bathroom. The front desk surprised us by sending to our room chocolate covered strawberries & a beverage to celebrate our wedding anniversary! The Cafe Des Architeches has the best breakfast in Chicago. It is in a great location. We already booked our next two trips back to the Sofitel in February & April. Can't wait to go back!
Bonjour Midwest G,
Thank you very much for taking the time to write a review of your recent stay at Sofitel Chicago Water Tower. It is always a pleasure to receive such positive feedback about our hotel, especially when it comes from guests who frequently return to visit us. We are delighted to see that you enjoyed yourselves so much during your last stay, even more so because you were celebrating such a wonderful occasion! Thank you so much for complementing our wonderful guest amenities such as our lovely plush bathrobes, and our world-famous Sofitel MyBeds, as well. We are very happy to see that you enjoyed your breakfast with us so much, and also our deliciously decadent chocolate strawberries! We look forward to welcoming you back to the hotel very soon, indeed!