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“One if the best hotels ever”

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ACME Hotel Company Chicago
Ranked #29 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 12 June 2014 via mobile

This hotel hit every note for me and was a pleasure to stay in.

Fair price, quirky but functional decor, crazy comfy bed, clean, free morning coffee, google glasses, shrimp po boy on fresh bread, great location, microwave. No nickel and diming. A thank you shout out to Captn Carl who helped me get an errand run that u didn't have time to do.

Oh, and the grocer across the street is open until midnight and have awesome fresh juices.

We'll done acme.

Stayed: June 2014, travelled on business
1  Thank ChickenTnT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 13 June 2014

Thanks, ChickenTnT, for the fantastic review! It's so great to hear that you loved your experience at the ACME. I'll pass on your shout out to Captain Karl! I'm sure he will appreciate the kind words. We look forward to seeing you again next time you're in Chicago!

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3,053 - 3,059 of 3,774 reviews

Reviewed 11 June 2014

I just absolutely loved the decor and style of this hotel!! You walk in and your slammed with interesting artwork - everywhere from the elevators to the fire exits to your bathroom mirrors (with these huge red lips on them!!). Small rooms but clean and comfy. Service was great - no problems checking in or out or asking for extra items (we needed extra pillows and they brought it right away!). They also offer free coffee every morning, brought fresh to your door in a thermos!! (just ask for it at the reception every day the night before)

Location was also excellent, right in the downtown core. It is a 1 min. walk from the red subway line (which operates 24 hrs/day - great for late night outtings) and it is about an 8 min from the Magnificent Mile. Great stay at a reasonable price for an excellent location in exploring the city!

Room Tip: You can ask at reception for a higher floor. We were given the 3rd flr at first but we asked for ot...
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  • Stayed: April 2014, travelled as a couple
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Thank MavF_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 13 June 2014

Hi, MavF_13!

Thanks for the wonderful review! It's so great to hear all that you loved about your stay with us. I'm so glad that you found our front desk staff so accommodating and that you enjoyed our Morning Joe service. I hope you'll stay with us again next time you're in Chicago!

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Reviewed 10 June 2014

Blah. Air quality in the room is terrible. Hard to breathe and stinks of stale smoke / 1970's Motel 6 smell. Decor is dreary at best. Walls are a nearly intolerable shade of green. I think the color is popular in nursing homes. The design wants to be cool and kitschy but in reality it is tacky and disconnected. Coffee service is lame. Just put it in the room or the lobby. What if i wanted cream or sugar? No options for that. Loud interior. Loud exterior. Either the air is on or the heat is on. No thermostat setting to keep the room comfortable. And the smell. Did i mention the terrible smell? There are many better hotels in Chicago for the money. Couldn't wait to wash everything to get the odor out.

  • Stayed: June 2014
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Thank Meremac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 13 June 2014

Hi, Meremac,

Thanks for taking the time to leave your feedback. I'd like to address a couple of issues you commented on in your review. I am surprised to hear your comments about the smell, as we have been a non-smoking hotel for many years and recently have been newly-renovated. During the renovation, electronic, digital thermostats have been installed in every guest room on property. These thermostats offer the option for heating, cooling, or just fan. If you would contact me directly to provide more details on the issues you had, that would helpful.

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Reviewed 9 June 2014

As warned, it was not easy to spot as we drove up. Glad I had that warning to look for the Tokyo sign...or the Beekman Room. Staff was very pleasnt, morning coffee delivery was great. But our king bed room was small. The double room we saw was much larger. Just a bit too hip for me. The super graphic night light lips were a bit too bright, but the shower was great. It certainly was a quiet room. I did like that.

Room Tip: Our quiet room certainly was.
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  • Stayed: June 2014, travelled with family
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2  Thank WestTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 13 June 2014

Hi, WestTexan,

Thanks for your review. It's great to hear that you enjoyed the quiet aspect of your room and that our staff was very pleasant during your stay. I'm glad you enjoyed our Morning Joe coffee delivery service as it is an amenity we are proud to offer! Thanks again for the feedback.

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Reviewed 9 June 2014

OK, I'll admit that we're a little spoiled as travelers (we're grandparents), so the small rooms were not what we expected, and there was no daylight through the alleyway window of our 8th floor room. There are many unique things about the hotel that are sure to please the younger crowd. It's a boutique hotel and the rooms are small, and have each of the basics, like a safe, WiFi, a place to sit and a small desk/table, snacks/minibar, iron, hangars for clothes (no closet) and a full but small bathroom. Location is excellent--on Ohio between State and Michigan Aves and close to all the major activity downtown. Bed was comfortable, but the AC blows right on you. We stayed here, because we were invited to a wedding and this was the hotel that the bride and groom recommended right across the street from the wedding venue. If we traveled to the area again, we'd consider other major chains that are right in the same neighborhood with similar rates.

Room Tip: There's possible road noise from Ohio St on front facing rooms
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  • Stayed: June 2014, travelled with family
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1  Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 13 June 2014

Hi, Rick R,

Thanks for the review. It's great to hear that you enjoyed the location of the hotel and found it convenient. I can see how the decor of the hotel itself was not what you expected as it is very design-focused and incorporates urban-style artwork from local artists. Therefore, our design gives the hotel a very eclectic, fun atmosphere and is much different than a chain hotel! However, we pride ourselves on a high level of guest service which I trust was the case during your stay. I hope you enjoyed the wedding and your time in downtown Chicago.

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Reviewed 9 June 2014

This is not a standard business hotel, but with a funky style, including a huge illuminated kiss mark on my mirror in the bathroom.
I was staying there while at work conference.
Definitely style wasn't so business, but everything worked smoothly - wifi, TV, pressure shower, small gym etc. Also bakery downstairs started from very early in the morning.

So, yes, I enjoy the stay and would be happy to go back there.

  • Stayed: June 2014, travelled on business
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1  Thank cake_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 11 June 2014

Thanks, cake_0, for your review! I'm so glad that you found your experience at the ACME enjoyable for your business trip. We always strive to provide a fun yet functional atmosphere for business travelers and non-business travelers alike. It's great to hear that you appreciated that aspect! Hope to see you again!

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Reviewed 8 June 2014

My husband and I visited Chicago for 4 days and we loved everything about this hotel. The artwork, staff and music give it a fun vibe but at the same time everyone was very helpful and professional and the hotel was spotless. The location is outstanding-almost everything we wanted to see (Millennium Park, Ohio St. Beach, river tour, restaurants, bars and clubs) was within a 10-minute walk from the hotel . It took less than half an hour on the red line to get to Wrigley and it was easy to get a cab when we needed it. There's also a grocery store across the street and Eataly is less than a block away. Our room was equipped with everything we might need, from plenty of towels to toiletries (and a shower cap which I always forget!) to a blow dryer and iron. The staff were readily available at all hours and very accommodating to our requests. We stopped in the bar downstairs for happy hour and the food and drinks were excellent and reasonably priced. The cafe downstairs has delicious options for a quick breakfast. I highly recommend the maple/bacon doughnut and the trail mix scone! The morning coffee delivery is also a great touch. The spa downstairs is cute and it was spotless when we stopped in one morning. The hot tub can fit about 8 people and the sauna is a decent size. I would definitely stay here again for work or vacation!

Room Tip: We paid extra for the city view room and it was great to wake up every morning and check out the cit...
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  • Stayed: June 2014, travelled as a couple
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Thank danihawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this reviewResponded 11 June 2014

Hi, danihawk!

Thanks so much for the fantastic review! I'm glad you loved the hotel and that you found our staff so accommodating. It's great to hear that you also were able to enjoy West Town and The Berkshire. We'd love to have you back next time you're in Chicago!

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Additional Information about ACME Hotel Company Chicago

Address: 15 East Ohio Street, Chicago, IL 60611-2751
Region: United States > Illinois > Chicago
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#10 Romantic Hotel in Chicago
#12 Best Value Hotel in Chicago
#18 Family Hotel in Chicago
#23 Business Hotel in Chicago
Price Range: £73 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ACME Hotel Company Chicago 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stylish Downtown Chicago Hotel. The brand new ACME Hotel Company in downtown Chicago offers a modern hotel experience with stylish decor, a high-tech vibe, affordable rates and so much more.Located 2 ½ blocks from the Magnificent Mile in the River North neighborhood, ACME is downtown Chicago's all new boutique hotel alternative.If you appreciate an eye for design and dig a high-tech vibe, you'll feel right at home. We'd like to call ourselves cool, or hip, because we are, but that just feels like bragging. But mostly, ACME is what we consider approachable - in more ways than one. The fact is, we want your experience at our downtown Chicago hotel to blow your mind, not your budget. ... more   less 
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Chicago
Comfort Inn Downtown
Comfort Inn Chicago
Chicago Comfort Inn

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