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“Not so much.....”
2 of 5 bubbles Review of River Hotel

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River Hotel
Ranked #64 of 187 Hotels in Chicago
Certificate of Excellence
Columbus, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not so much.....”
2 of 5 bubbles Reviewed 1 September 2006

My wife and I were excited to get a weekend away without our kids. The plate was set: Grandma/Grandpa had the kids, our flight was actually on time, easy transit to the hotel from Midway and then we open the door to our room...... It was a stinkin closet!!! There wasn't even room on either side of the bed to walk on. It looked nothing like the pictures that were on the internet. I immediately called and complained. They hesitantly moved us to another room the next day, but I heard from several others that they got the same deal and were not able to be moved. Additionally, due to the "Linen Man" moving towels up and down the 2nd elevator, we had to wait 45 min. 2X to get down to the lobby. We were livid and almost missed our flight. Not much for ammenaties at the hotel. Very small italian resteraunt at the bottom floor with a bad menu. Luckily the location was good and easy walking distance to other restaurants. We paid an avg of $200 per night including tax. This was one of the cheapest hotels we could find and now I see why.....

  • Liked — Great city
  • Disliked — Crowded
  • Stayed August 2006, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Diamondfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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988 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Kalamazoo, MI
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 1 September 2006

I took my 6 year old daughter to Chicago for an end of summer vacation. This hotel was perfect for us! We got a room with 2 twin beds for $139 (plus tax, which for Chicago is really high). The location was a block away from the free trolley stop (which takes you to the museums, Marshall Fields, Navy Pier, etc.) , and right across the river from several boat tour options. There is also a Corner Bakery right next door which was great for breakfast and lunch. There's so much to do within just a few blocks. We were on the 21st floor and had an outstanding view of the river. I feel like we just could not have done better than this hotel. Yes, the room is small, but it had everything we needed.

Stayed August 2006
Helpful?
4 Thank GeezerMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 August 2006

We've been to Chicago several times and I think this hotel stay was my favorite. Other travelers complain about the small rooms, but I would gladly give up space for the beautiful river view we had. We enjoyed having a microwave and refrigerator in our room and the free wireless internet was a great plus. True- the elevators were a bit slow in the morning because of the cleaning staff using the same 2 elevators as the guests, but I planned for it and was never late for anything. My spouse, 2 friends and myself spent a week there in July would all highly recommend this hotel.

  • Liked — close to everything
  • Disliked — nothing
  • Stayed July 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bnahigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, England
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 August 2006

OK, first things first, the rooms are small. Mine had a king size bed, with little room either side with a space at the bottom, then a desk. The bathroom is fine, but no bath.

If the size of the room is an issue, then don't stay here. I have to say it really didn't bother me over the course of my two night stay.

The staff were courteous, happy to answer questions, but were a little cold and unwelcoming.

The room was clean, and the bed comfy and the views were pretty good.

The building itself is beautiful, particularly as it towers towards its peak. My colleague was staying high up and there were only two rooms on that floor. Due to the shape of the building the room was an odd shape.

The hotel is centrally located and great for sightseeing. At night it can feel a bit cold since really its a business district.

If you want some nightlife I can recommend Hubbard Street a few blocks north where there are quite a few bars.

For the price and location this was a pretty good deal.

  • Liked — Location
  • Disliked — Size of room
  • Stayed August 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank shrewseddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 9 August 2006

The first thing you have to understand about Club Quarters hotels is that the size of the room is part of the experience. How else would a nice looking hotel in prime location offer such inexpensive prices? $130 for me on a Monday night...other hotels (including Hotel 71 next-door) were $299 and above.

The hotel facade faces the river (I had a river-facing view, thanks to the great staff, and it was beautiful) and there are plenty of restaurants (the corner bakery cafe next door is fabulous...walked 1 block to the Hard Rock hotel and ate at China Grill).

Bed wasn't too comfortable -- it was two twins put together with a foam connector to make a King... -- but I've stayed in my worse. Bathroom doesn't have a ton of counter space, but it was very clean.

Wi-fi was free (I was at the tail end of the signal so my speed was very slow).

I would stay here again if other, nicer hotels have cheaper rates...but for $130 it well exceeded by expectations.

  • Liked — Location, Price
  • Disliked — Bed
  • Tips/Secrets — Be nice to the staff and they may upgrade you to a better room/view
  • Stayed August 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank cyenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 July 2006

Don't understand all the complaining about how small the rooms are. Rooms are more than adequate for the price in this high priced area of Chicago. Rooms within a half block ate all in the $300+ range. Facility is clean, furniture new and comfortable. Excellent wireless internet service. If you want something bigger and fancier then go pay for it. Rooms may be smaller in the "tower" above the 20th floor.

  • Liked — Location/price
  • Disliked — nothing
  • Tips/Secrets — Stay below 20th floor
  • Stayed July 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank RaySantaFe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 July 2006

The hotels locaton is wonderful, but the rooms are tiny. I have never seen hotel rooms this small in the United States. The hotel is in a beautiful historic beaux arts office building, but the room have the charm of a dorm. The bathroom only had a shower and the closet was the size of a phone booth. The television is too small to see from the bed. The bedding was cheap. Room was very clean and in excellent condition. Elevators were very slow and required room card to operate. The sheer size of the room made it difficult for two people to share. Staff was very accommodating.

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jjcarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about River Hotel

Property: River Hotel
Address: 75 East Wacker Drive, Chicago, IL 60601-3756
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Romantic Hotel in Chicago
#39 Luxury Hotel in Chicago
#48 Family Hotel in Chicago
#56 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — River Hotel 4*
Number of rooms: 121
Official Description (provided by the hotel):
Step out of the River Hotel and into the stunning surroundings of Downtown Chicago. Shimmering skyscrapers tower over the Chicago River as Wacker Drive bends to meet the city’s most famous thoroughfare, Michigan Avenue the start of the Magnificent Mile. These sights sit just steps from the inviting accommodations of the River Hotel, a Downtown Chicago boutique hotel devoted to providing personal service and a helpful range of amenities for business and leisure travel alike. Our Michigan Avenue hotel boasts an array of thoughtful onsite amenities: instant registration and checkout, 24-hour concierge service, complimentary high-speed Internet access, a modern fitness center, chilled, purified bottled water, and three state-of-the-art meeting rooms make for a seamless business travel experience. Savor authentic Italian cuisine and fabulous deep dish pizza at the onsite restaurant, Bella Bacino’s Italian Bistro & Pizzeria. The Chicago River Hotel offers everything you need in the heart of it all. ... more   less 
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Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan

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