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“Exceptional hotel experience - never wanted to leave”

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Hotel Lincoln, a Joie de Vivre Hotel
Ranked #67 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Reviewed 15 August 2014

All the positive reviews about extraordinary service, courtesy and kindness at the Hotel Lincoln are true. This gem located in the heart of beautiful Lincoln Park offers the friendly, personalized feel of a boutique hotel - the kind of place where you feel totally at home sitting in the lobby reading the paper, or chatting with other guests and the staff, or asking the front desk for a biscuit for your dog (the hotel is pet friendly). I've read some reviews that say the elevators are slow but I did not observe that. I've also read the rooms are small - I disagree. The rooms are plenty big and beautifully appointed - modern and very smart design. Most of all, the staff are AMAZING. On my trip, both Glenn the desk supervisor and Sarah went way, way above and beyond in making my family comfortable. We made multiple reservation changes, which they happily managed with a smile. Sarah even personally ran a package over to me while I was walking my dog in the park - she knew I was expecting it and wanted to get it to me asap. AMAZING SERVICE!! Which explains why I extended my stay for 2 days. Best hotel in Chicago.

Room Tip: I stayed in two separate rooms - queen bed and 2 full-size beds - both were excellent and equally co...
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  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank heyitsep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 August 2014

Super happy with the location of Hotel Lincoln. Walking distance to so many great things.
Be aware that it's a European style hotel-- meaning, tiny everything. Slow and tiny elevators, small rooms, and tiny bathrooms. Really cute place, and very friendly staff.

The only true complaint is that their website says they have a pedi-cab available, which is one of the reasons I booked this hotel because of my mom who needs a walker, and the pedicab would have been a great fun way to get her out and about. Turns out there is only one employee who drives the pedicab, according to staff and he wasn't working the time we were there so there was no pedicab at all! Very bad and misleading advertising.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mammaseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Our beautiful daughter lives in the city and we first visited The Lincoln in July of 2012 right after it had re-opened. The service and kindness has been a constant at The Lincoln on every visit. The service has been consistent and the real attraction to this place is the location and the great neighborhood vibe (I hate to use that term). There is the great view of the Lincoln Park, Lake Michigan, the cool restaurants and bars nearby, and of course the bus stops right in front of the hotel. Glenn at the front desk is a master of professionalism and kindness. Edgar will do whatever you need. You can go virtually anywhere on the bus from The Lincoln and a reasonably priced taxi will get you where you need to go if needed. Is it cheap? No, but when you are in one of greatest cities in world, it needs to be enjoyed, The Lincoln will provide you with that opportunity.

Room Tip: Get a lake view junior suite, you'll be glad you did
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank SYLVIATOPEKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Hotel Lincoln is in a great location - easy to find, surrounded by plenty of restaurants, Second City is a block away and there is lots of public transportation that's easily accessible. The rooms were funky, in a good way, with kind of wacky themed decorating. The "J Parker" rooftop bar is really wonderful with great views and tasty cocktails. It can get dicey trying to get a table and chairs, as when it's crowded, guests are pretty aggressive about that, but the view, oh yes, the view makes it worth it! I'd have given this property an EXCELLENT rating, but one extremely weird thing about our room: we only had hot (and I mean HOT!) water. Hot water from the sink, the shower (marine show only - get wet, turn off the hot water, soap up, rinse quickly) and super weird, hot water in the toilet. Hmmm..yes, think about that for a minute. Hot water in the toilet! I left a day before my husband and when I mentioned it to the desk clerk when I was leaving, she said she'd never heard that before, and kind of gave me "that" look. The very very very nice doorman who hailed me a cab said he has heard that complaint many times, so that was discouraging, but by the time I got to O'Hare, the front desk had already called up to my husband and offered to take $100.00 off of the room rate. An acceptable solution, quickly handled, but really, what's the deal? Other than that, I'd stay there again!

  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank deniseg12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014 via mobile

The lobby and outside decor were pretty nice but as soon as you get to the elevator it's all down hill after that. The elevator was extremely slow. It took my son and I over 10 minutes to get on the elevator and make it to the 4th floor.

I could not believe how small the room was not to mention the match box for a bathroom. The work desk is barely large enough to hold a standard lap top but no where for a notepad. The TV was prob 21" at best.

Bathroom - no door to start with. They use some sliding door you can see thru. You can't even sit on the toilet with out the metal toliet roll casing gouging into your left leg! I had to literally rotate 45 degrees to my right so I could sit on the seat. I'm only 5"11 and 180 lbs. Our stay felt more like a two night vacation at the local barracks.

Positive side - staff was friendly and the restaurant downstairs with the patio had great breakfast.

Unfortunately I will not be returning. The lobby and pictures do a good job selling the hotel to first timers but once you give them your credit card and make your way to the elevator be prepared for a massive bait and switch.

Stayed: August 2014
Thank Jobanion75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

I stayed here when visiting my son for a weekend. The hotel has a funky, hip vibe and I agree with other reviewers that the staff were top-notch and friendly. Our room was small (we had a "junior suite") but it had all the amenities including two bathrooms and a great view of Lincoln Park. The neighborhood is terrific to explore and if you want to get away from upscale hotel restaurant dining, I highly recommend "Nookies", located on the street behind the hotel. We had Sunday brunch there and it was delicious, fresh food and good-sized portions. The hotel's coffee shop was a great plus too -- good coffee and tasty treats. My only suggestion/complaint is this: while the roof deck bar offers an awesome view and would be a great place for a cocktail, the line to gain access was so long that it is not a place where you can plan to meet someone unless you are prepared to stand in the lobby for quite a long time. I really think people staying at the hotel should be offered priority by a reservation system just for guests. Those not staying can do the wait. We tried to get in a few times and couldn't - basically we got to see it, that's all. The crowd waiting to gain access fills the lobby which isn't awful but it's not great either. I will stay there again because of the location and the friendly vibe.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank rumpunch55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

My husband and I stayed at the Lincoln for 4 nights. We loved the location--in fact I would not want to stay near Michigan Avenue ever again--and enjoyed the coffee shop, restaurant, and rooftop bar.

However, if the weather had been bad (we were lucky and had glorious days) and we had spent more time in our room, the experience at the Lincoln would have been appreciably more unpleasant. We had the standard double which provides barely enough room to clear the bed and nowhere to sit but at the desk or on the bed. Access to the no-door closet was largely blocked by the coffee set-up. If bending and reaching is a problem for you, don't put your shoes in there! The major problem was the bathroom. The sink is tiny, placed very low, and a shelf is positioned so that you can hit your head if you're not careful bending over the sink. Water invariably splashed all over the floor. In addition, the tub is very deep with no handrails since all is designed for those who don't need any help getting up! The rate was too expensive for the quality of the room.

The location in Lincoln Park across from the nature walk is unbeatable. The staff is friendly. If a bustling lobby scene is your thing, this is your kind of place. Dogs, kids, runners, bikers. But don't think you'll get an elevator any time soon!

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank MaudeCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Lincoln, a Joie de Vivre Hotel

Address: 1816 North Clark, Chicago, IL 60614-6043
Phone Number:
Region: United States > Illinois > Chicago > Lincoln Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #67 of 192 Hotels in Chicago
Price Range: £89 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lincoln, a Joie de Vivre Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
Located just north of Chicago’s downtown financial and retail hubs, Lincoln Park is the city’s most charming and historically rich residential community, where tree-lined streets are dotted with a mix of million-dollar-plus homes and classic three-flat apartment buildings and sidewalks buzz with energy from families, DePaul University students, young professionals, fitness buffs, and visitors to the city. At the center of it all is Hotel Lincoln. Hotel Lincoln is an upscale boutique hotel with an eclectic-meets-collegial vibe, offering 184 guest rooms, executive meeting space, a lobby-level European-style coffee bar, a spacious rooftop lounge with panoramic views of downtown Chicago and Lake Michigan, and the acclaimed Perennial Virant – helmed by award-winning Chef Paul Virant. As Joie de Vivre’s first hotel east of the Mississippi, the property is uniquely designed to not only connect Chicagoans with iconic city gems, but also give travelers a taste of what life is really like in the packed-with-personality city. ... more   less 
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