We Have family living in Chicago and have visited over 10 hotels in downtown. This was by far the worst. Have stayed in 4 and 5 star hotels for $250. The city was very booked so we got screwed $300 plus dollars for the worst corner room in the place which I might add was booked on trip advisor. Saw other rooms and this was the smallest and smelled like smoke even though it was non smoking. The room was clean. Extremely noisy on the street. They claim to have good sleep amenities in their brochure. They include lumpy pillows, average bed and ear plugs to drown out the noise. The front desk is totally worthless. Not courteous, texting and when we asked for a concierge for dinner, they didn't know what that was. Fitness center was okay but very dirty. The diner and bar next door was welcoming with a pleasant staff. If we would of paid less then $200 we would not complain. But to charge what they did it is a rip.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Chicago - The Metro Hotel Chicago
- Chicago Crowne Plaza
- Crowne Plaza Chicago Metro