Stayed here during the ASCO conference.My check in late at night was quick, the reception staff always friendly and helpful.
My room was comfortable and clean and spacious enough. Unfortunately it overlooked the busy road junctions which did mean that I was aware of heavy traffic noise through the night.
The breakfast service was a disappointment for two reasons. Despite the fact that the place was not very busy at the time I came down ( 0830), the serving shelf around the kitchen was literally piled hight with dirty plates and dishes. So much so that you couldn't see the chef making breakfasts because of the unwashed plates. This makes a terrible impression on guests. Also the range of food available on the buffet was limited. Lots of the dishes were empty and had not been refreshed. The food I did eat was of very average quality. The next day I chose to eat elsewhere.
For this reason I think that the hotel was struggling with the pressure of having many guests.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more less
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- Also Known As:
- Crowne Plaza Chicago - The Metro Hotel Chicago
- Chicago Crowne Plaza
- Crowne Plaza Chicago Metro