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“Hard Rock Hotel”

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Hard Rock Hotel Chicago
Ranked #107 of 190 Hotels in Chicago
Cincinnati, Ohio
Level 5 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Hard Rock Hotel”
Reviewed 6 August 2013

This hotel is very conveniently located at the intersection of Wacker Drive and Michigan Avenue. The building itself is historic and many rooms have a north facing view of the Chicago River. The Staff was pleasant and helpful.
We stayed one night because we saw a concert at the House of Blues.
It is the perfect location if you plan to see a show at House of Blues.
The room was clean and it was surprisingly quiet, although there was a eery photograph of Sting tied up in ropes overlooking the bed. His eyes seemed to follow you around the room like the Mona Lisa.
This hotel is great for a night or two of partying and/or sightseeing.Parking is a hassle and expensive, but this applies to all of downtown Chicago.

Room Tip: Rooms facing North toward the River and Wacker Drive are better.
See more room tips
  • Stayed August 2013, travelled as a couple
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Helpful?
Thank elliottn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such wonderful feedback on your stay with us. We're thrilled to hear that you enjoyed our convenient central downtown location, historic home in the Carbide & Carbon Building and friendly staff. We hope you will keep us in mind the next time your travels bring you back to Chicago. Thanks again for the review!
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Massachusetts
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 August 2013

Stayed here last Thursday night for one night before the start of Lollapalooza. Our bad, this place was crazy to say the least. Valet, front desk and concierge were just wonderful w/the amount of people checking in and out. My reason for the ok review was the price of the hotel and the spareness of the room. We were on the 9th floor. It was so dark up there my 4 year old kept asking how come the lights were not on. The room itself was just a bed, table and a funky chair. It looked like you were in a college dorm room. Very overpriced for what you get.

  • Stayed August 2013, travelled with family
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Helpful?
2 Thank SirAnakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
First and foremost, thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share this very valuable feedback with us. You did indeed stay with us during one of the busiest, most exciting times of year for Hard Rock Hotel Chicago: Lollapalooza! Every year, our property is transformed into a "music oasis" with brand activations, live performances and DJ sets going on throughout the space. We apologize for any inconvenience these events might have caused during your stay with us we're happy to hear that despite the commotion you still received rock star treatment from our staff. We hope you will consider making a return visit during a time that's a little less hectic. Thanks again for your review!
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NY
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2013

Great location, central to my needs for a Chicago visit. Loved the look, layout, and feel of the place. Parking was a bit steep, but I expect that is standard for a hotel stay in Chicago. Would definitely stay there again on another trip.

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
Thank hbrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
Thank you for choosing Hard Rock Hotel Chicago; we're thrilled to hear that we not only met, but EXCEEDED your expectations! It's wonderful to hear that our central downtown location was convenient during your stay with us. As a note of disclosure, our parking rates are price-competitive with neighboring hotels within the area. We look forward to welcoming you back for a return visit the next time your travels bring you to Chicago. Thanks again for your review!
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Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2013

Excelent location, it's on chicago's The Loop, and you can find a load of attractions nearby.
Great room and bathroom, very clean.
Friendly staff. There's a bar/restaurant so you can hangout and eat at the hotel.
Sometimes you can find great deals for a stay on websites like Orbitz.

  • Stayed October 2012, travelled with friends
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Helpful?
Thank Viniciuspcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
Wow! Thanks so much for the five-star review. We're so happy to hear that you appreciated our central Michigan Avenue location, clean and spacious guest room accommodations, friendly staff and both of our restaurants: Angels & Kings and Chuck's Manufacturing. We encourage you to sign up for our periodic flash sales directly on our website so you can get a great deal on your next visit. Thanks again for your review!
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Derby, England
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 August 2013

The location of the hotel is perfect, being fairly central for all the Downtown attractions, with all in reasonable walking distance.

We had booked a Platinum room, being almost twice the size of a normal room. The room was 'okay' in size and the corner location was nice. However, it was badly laid out with a lot of wasted space and would have very much appreciated two King size beds, rather than Queens. The quality of the tiling in the bathroom was very poor and a shower curtain/small step would have left the bathroom more useable after a shower. They also missed a trick with the theming; we were on the "Jimi Hendrix" floor, but the only reference to this in the room was a quote on the mirror.

All the staff we came into contact were very friendly and efficient.

The location and staff were first-rate, just a little let down by the attention to detail and room design.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank GJP72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such valuable feedback on your recent stay with us. While we're pleased to hear that you were impressed with our central Michigan Avenue location and the highly personalized attention you received from our staff, we're disappointed to hear that you didn't fully enjoy the accommodations and design layout of your platinum room. We hope you will consider a return visit so we can really "wow" you and certainly appreciate your improvement suggestions. Thanks again for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stillwater, Minnesota
Level 5 Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 August 2013 via mobile

I have stayed here several times. We've had great service. The lobby, hallways and rooms have a great vibe. The one issue is its becoming more family oriented. Last time there was a cheerleading or AAU tournament hosting there.

  • Stayed September 2012
    • Value
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Helpful?
Thank BB343434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 8 August 2013
First and foremost, thanks so much for being such a loyal supporter of the Hard Rock brand; we certainly value your business and appreciate your feedback. We're thrilled to hear that you enjoy the musically-inspired vibe of our hotel. We encourage you to check out our "Family Rocks" package during your next stay, which caters our pint-sized guests and was designed specifically with families in mind. Thanks again for thinking so highly of Hard Rock Hotel Chicago!
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Chicago
1 review
Reviewed 1 August 2013

We were provided with a great corner room on the 22nd floor. We had a beautiful view of the city! The staff was friendly and prompt with any request we had for them. We ate at chuck's the first night we were in Chicago, we had great food and friendly service.





  • Stayed July 2013, travelled as a couple
    • Value
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Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Gerri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, 13 August 2013
Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback on your stay with us! We're thrilled to hear that you received such highly personalized attention from our staff, enjoyed your dining experience in Chuck's Manufacturing and were happy with your accommodations in one of our corner room with beautiful city views. We look forward to welcoming you back for a return visit. Thanks again for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Chicago

Property: Hard Rock Hotel Chicago
Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#27 Spa Hotel in Chicago
#65 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
Reservation Options:
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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