The room was ready when I arrived. Decent size. Wanted to reserve a microwave and refrigerator for my stay but was told I had to wait until I arrived. Only had a microwave available when I arrived but they did bring a refrigerator the next day while I was out. The Keurig coffee pot was a nice touch and they replenished supplies daily. Room service was fast and the quality of the food was good. The room was cleaned daily and any supplies used were replenished as needed. The nice added touch on Monday was a small throw rug on the tile bathroom floor. This disappeared the next day though. All the staff was helpful and pleasant at all times. I would recommend this hotel and would stay here again if in the area.
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel