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“A night done right”

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Hard Rock Hotel Chicago
Ranked #105 of 187 Hotels in Chicago
1 review
“A night done right”
4 of 5 bubbles Reviewed 23 March 2009

A couple of friends and I spent a night out on the town in Chicago with the Hard Rock Hotel as our home base. It was the perfect place to get our night started. The rooms were clean and had a sleek feel about them. We had an excellent view of Millennium Park from our room. The service was prompt to deliver any request. The concierge, Robert, though not from the area, knew the town as if he grew up there. As it's centrally located, I'd highly recommend this hotel for anyone looking to explore the city.

  • Stayed December 2008, travelled with friends
    • Value
    • Location
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Helpful?
Thank str8outofthezoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Chicago, IL
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 22 March 2009

We got a decent price on hotels.com, otherwise I would not pay $200+ per night for the Hard Rock. The Carbide & Carbon building is pretty cool architectually-speaking, it really does kind of look like a champagne bottle.
The room we stayed in was decent - good sized bathroom but the toilet paper was way too far away from the toilet. The bed was very comfy but the sheets didn't reach all the way up (it was like there was no fitted sheet) so it kept slipping down, which annoyed me. Also, you'd think the Hard Rock would have more TV channels. I've stayed at Super-8's with more channels.
But the location is fantastic, as was the service. We watched 10 minutes of a movie before it shut off (they said there was some kind of problem with their server) so they made sure to refund us. I wouldn't recommend paying for any extras (room service, mini bar, etc) because you won't be able to shake the feeling of being ripped off. $8 water, $27 sandwich? No thanks. There's a Walgreens across the street if you want to buy a bottle of water! The bar is pretty lame too... we were there on St. Patrick's Day and were the youngest people in the bar by at least 20 years (we're in our 20's). But the location and the room are worth it. You can walk almost anywhere in the beautiful city!

I recommend Friends Sushi on Huron & Rush... best sushi I've ever had.

Also, if you can, don't take a car. It's ridiculously expensive to park at the Hard Rock (and almost anywhere in the area).

  • Stayed March 2009, travelled as a couple
    • Value
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Helpful?
Thank loh8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 March 2009

Not only is its home the famous Carbide & Carbon building, my favorite in Chicago, the HRH has a rock-and-roll baroque feel from the moment you enter the lobby. Front desk staff is knowledgeable and unpretentious and the Concierge desk is unprecedented. Anything you need to make your stay more pleasant - just let Todd at the Concierge desk know! He seems to know everyone in the city. I found the other Concierges to be very attentive, as well. In the heart of Chicago and a stone's throw away from Millennium Park, I could not ask for a better value for the dollar. The rooms are funky in a good way, and without trying too hard. The bathroom amenities were very nice and unique. Chicago has such an incredible array of awesome restaurants, I would recommend you venture away for dinner - at least go up the block!

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
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Helpful?
Thank SeekBoutique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point Pleasant Beach, NJ
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 21 March 2009

Hotel was fine except while they say they have parking, they don't say that it is $46 per day (outrageous), I rented a car thinking parking was incuded in the room rate as opposed to using a taxi as I had to travel to a client site during my stay. Also, cereal and tea in the hotel restaurant was $11 before tip. Please!

  • Stayed March 2009, travelled on business
    • Value
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Helpful?
Thank PPB_Tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peoria, il
1 review
5 of 5 bubbles Reviewed 20 March 2009

Every staff member that we encountered was very polite and helpful! We loved our room. Everything was clean and they made it seem like they were ready for our stay (the tv was on, they had cold drinks waiting...). We loved it.

  • Stayed March 2009, travelled as a couple
    • Value
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Helpful?
Thank iloveremi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 March 2009

My husband and I had a great stay at the Hard Rock. It was a special weekend for us - the weekend when we finally got our engagement rings back from the jeweler. My husband (fiance at the time!) booked a weekend downtown for us to celebrate.

He requested that a special CD be playing in our room when we arrived, and sure enough the staff took care of our special request. It was even queued up on our favorite song, (although it was just a conincidence so I can't give them credit for that)!

We had a great stay - the location is fantastic. So close to the new Millennium Park. And I adore this building - it's such an incredible landmark.

  • Stayed August 2007, travelled as a couple
    • Value
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Helpful?
Thank chgoriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 March 2009

loved the location. a taxi to nightlife, navy pier, magnificent mile and other attractions was 4-6$. The hotel is within walking distance to house of blues, souvenior shops liquor store, food, L train and walgreens is right out the valet door! that was nice.. i THINK they were open 24 hours also. there was also a handy little menu the hotel provided with numbers and names of resturants that will deliver food right to your hotel room. that was great! the only problem with the hotel we had was that our gps couldnt tell us how to get around to the right side of the hotel for valet.. we passed the hotel and becuase of the one ways it took us ten minutes to get back there. all in all it was great and i would return!

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
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Helpful?
Thank ktina0126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Chicago

Property: Hard Rock Hotel Chicago
Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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