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“awesome hotel, great location, excellent service!!”

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Hard Rock Hotel Chicago
Ranked #110 of 191 Hotels in Chicago
Reviewed 26 September 2009

I stayed with a friend for a night for a farewell party. It was beautiful. The staff was great, the hotel room was huge and very nice, the beds the best ever. We received a little welcome gift which was really nice. Even leaving really early in the morning everything was perfectly organized with transport, restaurants, bars etc.,.... We felt like Rockstars. I will be back. Keep on rocking

  • Stayed: August 2009, travelled with friends
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Thank flummi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,159 - 2,165 of 2,717 reviews

Reviewed 14 September 2009

I read some negative reviews about the Hotel so I came to it alittle skeptical. I was pleasantly surprised with the room and staff. Now mind you, im not that picky about some carpet stain or furniture that might be damaged. In general, I like a clean room with a good bathroom and bed, and of course TV for some sports while I get ready to go out. The Hard Rock was great this way....
I liked the Rock theme in the rooms and different floors, although staring at Kiss was not my first choice. The lobby was good, staff nice and location was great!!! It seemed to be younger and energetic than other Hotels I stayed at downtown..

They had a promotion going wherein they let you pick an electric of acustic Gibson guitar and take it to your room and play it during your stay....totally cool thing that ive never done before...

The lobby bar is good, not great. They played some techno loud music during the football games that drove me nuts but now im being picky...

Overall, great room, great price and good staff...

  • Stayed: September 2009, travelled with friends
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Thank birdeeking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2009

The room we stayed in was on the "Kiss" floor, one of the upper floors. The hotel is very quite although you can hear motor cycles from Michigan Ave. The carpet in the halls had little patches in them and are very worn. The elevators and are subtley marked as to the floors they service. A guest not familar with the system was confused and I had to tell hem that certain elevators service limited floors. The rooms are small and overpriced for what you get. The desk in our room had scratches worn through the wood as if a cat had scratched it for hours. The room is a bit drab and nothing to write home about. For the money, there are many more hotels in Chicago that have better rooms and experiences. One positive, the Art Deco Union Carbide building was saved from the wrecking ball, but a better hotel chain should have taken over and the experience would have been worth the money.

One highlight was the China Grill, which is associated with the Hard Rock, was very good. An understanding of the menu is needed. The entres are ment to be shared. The proportions are appropriate and very tastey. It's a bit pricey, but attainable and the food is different with good service.

  • Stayed: September 2009, travelled as a couple
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1  Thank Beewacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2009

My girlfriend and I went on a short trip to Chicago and stayed at the Hard Rock Hotel. They offered a great deal on their website and couldn't pass it up. The location is right in the heart of city and a ton of tourist spots surround the hotel (i.e. Navy Pier, Millenium Park, etc.).
Upon arrival the staff was very welcoming and helpful. Our room was great! View was nice and the room was very clean and had a modern feel to it. House keeping did a great job on cleaning the room the next day and even straightened up my mess of bags and clothes. haha. Great job! My girlfriend and I will definitely come back to Hard Rock Hotel.

  • Stayed: August 2009, travelled as a couple
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Thank Marko113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2009

Hi i stayed at the hard rock chicago from the 7th of august until the 11th during lollapalooza music festival!!!! i must say i found everything to be of the highest standards the room was the "HARD ROCK KING" a beautiful spacious room at the front corner of the building with a stunning view down michigan avenue! it was exactly how i saw it on the website! as for the house keeping it was superb as all can imagine a 3 day music festival in 98f heat is very fatiguing not much effort left to clean the room but house keeping had it brand new each of the 5 nights we stayed! i could go on and on but overall a five star hotel at 4 star prices......... John (Ireland)

  • Stayed: August 2009, travelled on business
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Thank quinner2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2009

I stayed here August 20 through 23rd with my sixteen year old son and we thoroughly enjoyed this hotel. The price was very reasonable for a hotel located right on Michigan Avenue. The front desk and concierge service was excellent and enhanced our stay by making it easy for us to plan fun activities. The John Entwistle theme on our floor was a nice touch. Any of you single fathers out there can appreciate how difficult it can be to take a fun affordable vacation with your children and The Hard Rock Hotel in Chicago really helped me accomplish just that!

  • Stayed: August 2009, travelled with family
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Thank majik48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2009

Pretty hotel with good service at front desk and only fair in the restaurant. The people in the meetings department were very good. The banquet we had was very nice. Overall it was a good hotel for the money. Liked the free internet in the lobby - have not seen that before. It was a good location in the center of downtown. I would return on a future visit.

  • Stayed: July 2009, travelled on business
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Thank travelingman072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#28 Spa Hotel in Chicago
#67 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
Price Range: £134 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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