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“Nice, but nothing special”
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #20 of 191 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed 27 December 2013

The hotel is really nice. Not more, not less. Rooms are comfortable, clean, and quite quiet. You can also make it dark enough in the night. Amalfi's location is pretty great, so I would probably choose it again also. There is a simple but good breakfast at every floor, so you can easily take it in your room while preparing for the day. Really nice for business trips, and I would probably use that possibility also on other kind of trips.

  • Stayed: December 2013, travelled on business
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Thank zillertal_fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 31 December 2013

Thank you for taking the time to share your review. We’re pleased to hear you enjoyed your recent stay with us. I’m happy you found our downtown Chicago location to your liking and convenient for your business needs. I’m further pleased to know you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. Your kind recommendation is truly appreciated. We hope to have the pleasure of welcoming you back in 2014, as the brand new Kinzie Hotel.

Warm Regards,
Melissa Driza
Guest Experience Manager

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1,142 - 1,148 of 2,539 reviews

Reviewed 24 December 2013

Amalfi Hotel is economical hotel situated in the heart of Chicago. This hotel is nearby several major attractions, restaurants, bars and lounges. Instead of surrounded by restaurants, bars and lounges, this hotel is quiet and relaxed.
When we enter in the hotel, the reception is beautifully furnished and we are welcomed in a great way. Our room is the perfect combination of space and interior decoration. All the rooms have peach and beige color, which gives earthy feeling to the room. Rooms are very cozy offering comfortable beds white crispy white linen spread on it. Apart from room facilities, they also breakfast and gym facility to all their customers. Breakfast is free of cost, everyday it is hot and delicious. They make our stay luxurious and comfortable by taking care of all our needs and requirements.

  • Stayed: June 2013, travelled with family
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Thank martine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 27 December 2013

Many thanks for the thoughtful review! We’re thrilled to receive such positive guest feedback. I’m pleased to hear you found our location in the downtown River North district to your liking and were able to take advantage of the many surrounding bars and restaurants. I’m further pleased to hear you were able to take advantage of our complimentary 24-hour fitness center. And I’m happy you enjoyed our complimentary deluxe continental breakfast and appreciated the recently enhanced selection of breakfast items. We truly appreciate you taking the time to share your kind review. We look forward to welcoming you back in 2014 as the brand new Kinzie Hotel.

Warm Regards,
Melissa Driza
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2013

We spent three nights at the Amalfi this past week. The staff was friendly. The rooms nice. The rate was excellent. Altho the lobby was closed for remodeling it presented no significant inconvenience. They included two free drinks at night with a nice happy hour from 5-8. In the morning on each floor near the elevator they had a complimentary continental breakfast. Will definitely stay there again.

  • Stayed: December 2013, travelled with friends
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Thank ken m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 23 December 2013

Thank you kindly for the 5-star review. We’re delighted to hear you had such an enjoyable stay with us. I’m pleased to hear you enjoyed our complimentary amenities, like our evening cocktail reception and deluxe continental breakfast. And I’m pleased to receive such kind feedback about our team as well. As you mentioned, our lobby is under renovation and we anticipate our new lobby and guest rooms to be ready in just a couple weeks. Please visit kinziehotel.com for more details! Your warm recommendation is truly appreciated. We look forward to welcoming you back in 2014 as the brand new Kinzie Hotel.

Warm Regards,
Melissa Driza
Guest Experience Manager

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Reviewed 18 December 2013 via mobile

This is the one of the best hotels I have stayed in. My husband and I stayed here last year for our anniversary and we just had to stay here again this year! The hotel is under renovation so the lobby is on the 4th floor. The staff is very friendly and helpful. I would recommend paying a little more for a corner room because that way you're away and secluded from everyone else. The only issue we had was our toilet was not working properly and the staff was notified, but it was not fixed. No big deal. The location could not be better. It is so close to everything! Short walk to Michigan Ave and the shops on State street. This hotel always exceeds my expectations. Looking forward to the new look for when we come back next year!

Stayed: December 2013, travelled as a couple
Thank Firewife1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 23 December 2013

What a flattering review! We’re thrilled to hear you and your husband enjoyed your recent stay with us. While I’m pleased to receive such kind feedback about our team, I’m sorry to hear your maintenance issue was not resolved during your stay. I’ll be following up with you for more feedback regarding this situation. I will use your feedback to review and retrain our associates in order to meet and exceed the level of hospitality that you deserve. I’m happy to hear you enjoyed our location in the downtown River North district and were able to walk to all the nearby sites, like Michigan Avenue and State Street. As you mentioned, our lobby is under renovation and we expect our new lobby and guest rooms to be ready in just a couple weeks. Please visit kinziehotel.com for more details! We truly appreciate you taking the time to share your kind recommendation. We look forward to welcoming you and your husband back in 2014 as the brand new Kinzie Hotel!


Warm Regards,
Melissa Driza
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

Stayed here the past weekend on 12/14. We were on the 6th floor. Tip: if you have not been to Chicago, the higher the better. This way you stay above the street noise. Hotel has everything you need. Unique breakfast set up, they have it on each floor by elevator for east access. Adequate selection. Yogurt, juices, cereal, muffins, fruit, and coffee Happy hour (on the 6th floor)from 5-8 p.m. and is a nice bonus offering two drinks per person. Beer, wine, and mixed drink available along with hot and cold apps.It was well attended and social. Beds are very comfortable and rooms are decent size and well equipped. Easy walk to Michigan Avenue and many, many restaurants. Paid $180.00 with tax. Wouldn't pay more but a good deal for this class of hotel. Other similar choices if you can't get in here are Sofitel, Monaco, and The Conrad.

Room Tip: Go with top floor which is the 6th.
  • Stayed: November 2013, travelled as a couple
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Thank bobs1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 18 December 2013

Many thanks for the thoughtful review. We’re so pleased to hear your recent stay with us was an enjoyable one. I’m happy you found our central downtown location to your liking and were able to take advantage of all the surrounding restaurants and our close proximity to Michigan Avenue. I’m also pleased to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. I’m further delighted to know you were able to indulge in our evening cocktail reception and enjoyed the wide variety of complimentary appetizers. Your kind recommendation is much appreciated. We hope to have the pleasure of welcoming you back again soon.

Warm Regards,
Melissa Driza
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

A very reasonably priced hotel in the heart of Chicago was a big surprise. Excellent staff, Interesting décor and nice amenities. The location is excellent, close to business and shopping, very close to the Water Tower Place. A great value. I will stay there again.

Room Tip: Don't stay on the lower floors.
  • Stayed: November 2013, travelled on business
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Thank DiscerningWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 18 December 2013

Thank you for the kind review. We’re delighted to hear you enjoyed your recent stay with us. I’m happy you found our location in the downtown River North district convenient to your business and leisure needs! I’m further pleased to receive such wonderful feedback about our team and will be sure to pass your thoughtful comments along. Your warm recommendation is truly appreciated. We look forward to welcoming you back upon your next visit to the city.

Warm Regards,
Melissa Driza
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

We treated ourselves to an outing in Chicago and were extremely pleased with the accommodations and service at the Amalfi. The first night, our room was on an alley and we were awakened around 4 a.m. with the trash trucks doing their thing. When I asked the woman at the front desk if that occurred every night, she immediately said we will move you to another room and when we came back to the hotel, we were greeted by name by our concierge and told of our new room number. The concierge was also very helpful in suggesting eating establishments. My wife and I like different ethnic foods, and the concierge would say, "Let me think on that and I will call your room in just a few." Then he would call, say reservations had been made, and when we came down into the lobby, he gave us a card good for free drinks or desserts. And his suggestions were spot on. Don't forget about the manager's reception every evening with top shelf liquors and excellent hoes-deourves. All in all, I would say the Amalfi, while a little pricy, is well worth the pampering.

  • Stayed: June 2013, travelled as a couple
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1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this reviewResponded 10 December 2013

Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of service and it’s a pleasure to hear how helpful our team was with dining recommendations and more! I’m further pleased to hear you were able to enjoy our evening cocktail reception and appreciated the wide selection of complimentary hors d’oeuvres. We truly appreciate you taking the time to share your warm recommendation. We look forward to welcoming you and your wife back for another Chicago getaway soon!

Warm Regards,
Melissa Driza
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#18 Luxury Hotel in Chicago
#22 Business Hotel in Chicago
Price Range: £112 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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