We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location but under renovation”
Review of Kinzie Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Kinzie Hotel
Ranked #20 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Adelaide, Australia
Level 5 Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Good location but under renovation”
Reviewed 18 January 2014

The hotel was comfortable but things were a bit disjointed due to renovations ( which we were not warned of when booking) . The check in is done in a small office at an office desk .... But they did have cookies. The wine and cocktail hr each evening is nice and they provide nice snacks with it. We were in Chicago when it was insanely cold but never felt cold in the room which was good.... Even with the heating off. The room was clean but not the greatest view, no big deal. They also provided light breakfast of cereal, yoghurt, toast and pastries each morning which was adequate. We found it to be in easy walking distance to the magnificent mile shopping area and there are plenty of good restaurants close by including the one next door called 'public house', which we ate at twice ( sports bar style but very good food not just fried junk) .

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moosey_goosey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 22 January 2014
Thank you for taking the time to share your review. I’m pleased to hear you enjoyed your recent stay with us. As you mentioned, our hotel lobby was recently renovated and we’re happy to let you know that it opened last Friday! However, I am sorry for any inconvenience this may have caused you. We’re happy to announce that that in addition to our new lobby, our new Kinzie Hotel rooms will be available by the end of this week! I am pleased to hear you enjoyed our complimentary amenities, like our evening cocktail reception and our deluxe continental breakfast. I’m especially pleased to hear you found our location in the downtown River North district to your liking and were able to take advantage of all the nearby sites and shopping , like the Magnificent Mile and Public House. Thank you again for the lovely recommendation. We hope to have the pleasure of welcoming you back soon to the new Kinzie Hotel.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,498 reviews from our community

Traveller rating
    1,654
    642
    145
    38
    19
See reviews for
433
913
114
512
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (456)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Amherstburg, Canada
Level 6 Contributor
229 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 13 January 2014

This was my wife's and my 7th trip to Chicago in the last 5 years and our first stay at the Amalfi and we were not disappointed. The location was very good. The service at the front desk for check-in was very friendly and personal, it's almost like they were actually happy we came. The room was very nice, it was quiet and the wait for an elevator was almost non-existent. This hotel is within walking distance to just about everything you need to see or do in Chicago. The only criticism i have of this hotel is the valet parking when you first arrive. There is absolutely NOWHERE to park your vehicle. I ended up having to drive around the block and turn around so I could face the opposite direction and park on the hotel side of the street. To avoid confusion, anyone travelling to this property should come up N. State Street and turn onto Kinzie. That will put you on the correct side of the street. As I said, other than this, we have absolutely no complaints and would most certainly stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 17 January 2014
Thank you for taking the time to share your lovely review. We’re delighted to hear you and your wife enjoyed your fist stay with us! We’re especially pleased to receive such wonderful feedback about our front office team! We pride ourselves on delivering the highest level of service and it’s a pleasure to hear we came through on that promise. I’m sorry to hear that you had trouble valeting your card. We appreciate the feedback and I’ve passed it along to the appropriate departments. I am pleased to hear you liked our location in the downtown River North district and found it convenient for all your sightseeing needs! Your warm recommendation is truly appreciated. We look forward to welcoming you back as the brand new Kinzie Hotel upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NE Nebraska
Level 6 Contributor
214 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 January 2014

We had booked the Amalfi since we had stayed there before and really liked it. I found out that it was changing hands and names after booking the hotel, but kept the reservation anyway. Even with renovations taking place, the stay was excellent. Everything was up to our expectations and more! It will be interesting to find out how the transition goes when it becomes the Kinzie Hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HuskerFan1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 17 January 2014
Many thanks for the 5-star review! We’re pleased to hear you enjoyed your recent stay with us. As you mentioned, our hotel is converting from the Amalfi to Kinzie Hotel and we’re pleased to let you know that our new lobby just opened! While our renovated rooms weren’t ready during your stay, we’re happy to announce that our brand new Kinzie hotel rooms will be available by late next week. We invite you to come back and enjoy an enhanced Chicago experience upon your next visit to the city. Thank you again for the lovely recommendation. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 11 January 2014

We decided to combine my recent birthday with a downtown getaway. The Amalfi hotel was a great choice. Great location. Convenient to the restaurant we had chosen as well as Michigan Avenue. This is a boutique hotel, smaller, but nice. The staff was friendly, room was large for downtown. We were offered cookies upon arrival, and each given two drink tickets for their lovely bar on one of the higher floors. This venue also had free appetizers. This worked well with our later dinner reservations nearby good brunch was included in the price of the room. Great value. The next day we spent a lot of time at the Art Institute, a short cab ride away. We will come back, in warmer weather, and spend two nights.

Room Tip: Corner room at front has good view and interesting configuration. Back rooms would be a little quiet...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moira49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 17 January 2014
Thank you for the kind review! We’re so happy you chose to spend your birthday with us and to know it was an enjoyable one. I’m especially pleased to receive such kind comments about our team! We pride ourselves on delivering the highest level of service and it’s a pleasure to know we delivered on that promise. I’m further delighted to hear you enjoyed our evening reception and appreciated the wide selection of complimentary hors d’oeuvres. I’m also pleased to hear you found our central downtown location to your liking and that you were able to take advantage of all the nearby sites like Michigan Avenue and the Art Institute. Your thoughtful recommendation is truly appreciated. We look forward to welcoming you back as the new Kinzie Hotel!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 January 2014

I stayed again at the Amalfi in December. Another great room at a very fair price. The great thing going forward is they are updating the whole hotel including all the rooms.

We were lucky enough to get one of the newly renovated rooms all I can say is wow. Very impressive, well done. Very modern and chic. One other thing I noticed was how quiet the rooms are.

We were able to enjoy a couple of complimentary drinks during their happy hour and the continental breakfast on each floor is nice so you don't have to go down to the lobby.

Siena Tavern across the street is a hot Italian spot we were able to try, very good.

Room Tip: Until the transition is complete ask for a newly renovated room. Though in staying there b4 the oth...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 10 January 2014
What a thoughtful review! We’re so happy to hear you enjoyed your most recent stay with us. I’m delighted you got to experience one of our new Kinzie Hotel rooms and found the décor to your liking. I’m further pleased to hear you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. And I’m pleased you had such an enjoyable dinner with our neighbors across the street at Siena Tavern. Your glowing recommendation is truly appreciated. We look forward to welcoming you back as the brand new Kinzie Hotel upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level 6 Contributor
369 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
Reviewed 4 January 2014

The Amalfi Hotel is in the midst of renovations, but other then the front desk being in a small room on the 4th floor you wouldn't know. The staff are polite and rooms clean/comfortable. The bed provided a great nights sleep after a busy day in Chicago. The location is central for all activities in this great city.
Other TA reviews have commented on the breakfast and nightly drinks in the lounge. These two things make the Amalfi special. It's so nice to not have to leave the hotel or actually the floor you are staying on to eat breakfast. There is plenty of selection. The cheese bagels were my favourite. There was boiled eggs, multiple cereals, muffins, doughnuts, juices and the staple coffee.
The evening lounge experience is great. The Amalfitini was a person fav of ours. There again are plenty of choices of light appetizers that we made into our dinner before the Blackhawks game one night. The lounge brings people together and it was nice to meet people from all over the world and have a quick chat.
I would return to the Amalfi hotel without question. Although it will have changed names by the time I return.

Room Tip: Ask for a room on floor six to be close to the nightly lounge.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tourguiderich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 10 January 2014
Thank you for the 5-star review! We’re delighted to hear you had such an enjoyable stay. I’m pleased you enjoyed our complimentary deluxe continental breakfast and appreciated the wide selection of breakfast items, as well as the convenience of it being served on each floor. I’m further delighted to hear you were able to indulge in our evening cocktail reception and enjoyed the variety of complimentary appetizers. I agree our evening reception is a great way to mingle with other guests before a night out on the town! As you mentioned, our hotel lobby has been fully renovated and our new rooms will be finished by the end of January. Thank you again for the warm recommendation. We look forward to welcoming you back as the brand new Kinzie Hotel!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level 5 Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 December 2013

The hotel is really nice. Not more, not less. Rooms are comfortable, clean, and quite quiet. You can also make it dark enough in the night. Amalfi's location is pretty great, so I would probably choose it again also. There is a simple but good breakfast at every floor, so you can easily take it in your room while preparing for the day. Really nice for business trips, and I would probably use that possibility also on other kind of trips.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zillertal_fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, 31 December 2013
Thank you for taking the time to share your review. We’re pleased to hear you enjoyed your recent stay with us. I’m happy you found our downtown Chicago location to your liking and convenient for your business needs. I’m further pleased to know you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. Your kind recommendation is truly appreciated. We hope to have the pleasure of welcoming you back in 2014, as the brand new Kinzie Hotel.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
Kimpton Hotel Palomar Chicago
Downtown / The Loop
Kimpton Hotel Monaco Chicago
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Show Prices
Show Prices
Show Prices
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#10 of 190 in Chicago
2,009 reviews
Downtown / The Loop
The Alise Chicago - A Staypineapple Hotel
Show Prices
Show Prices
Show Prices

Been to Kinzie Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Luxury Hotel in Chicago
#17 Family Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Kinzie Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing