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“Revisit May 2014” 5 of 5 bubbles
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #18 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Moscow, Russia
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Revisit May 2014”
5 of 5 bubbles Reviewed 29 May 2014

Happily, this hotel is still great under the new name. Breakfast near the elevators every morning and there is a tray in your room so you can easily carry your selections back to your room. Bagels actually were decent all thing considered. They don't have a front desk per se, but a more casual type of area with desks and chairs to check-in. Every one is super friendly and the location is great. It across from Harry Carrys, around the corner from house of Blues and a short walk to Portillos, hard rock and Pizza due for those have to have a deep dish pie and an Italian beef sandwich on every visit to Chicago as I do.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thetraveler420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 4 June 2014
Thank you for taking the time to share another thoughtful review. We’re so pleased to hear you enjoyed your stay with us at the new Kinzie Hotel. I’m happy to hear you were able to take advantage of our location in the vibrant River North district and walk to all the nearby restaurants—like Pizzeria Due, Portillo’s and our in-room dining partners, Harry Caray’s. I’m further pleased to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor—easily gathered up with one of our new wooden trays located in every guest room. I’m especially happy to receive such kind comments about our team and will be sure to pass those along. We truly appreciate your 5-star recommendation. We look forward to welcoming you back upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,421 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Ontario
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This hotel was wonderful .Great location, very helpful and friendly staff. The cocktail hour was a nice touch, and the continental breakfast was handy and plentiful. We will definitely stay there the next time we return to Chicago, which hopefully is soon!

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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank busymom01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 4 June 2014
Thank you for the rave review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on consistently delivering the highest level of service and it’s a pleasure to hear we delivered on that promise. I’m also pleased to hear you enjoyed our complimentary amenities, like our evening cocktail reception and deluxe continental breakfast. Thank you again for the warm recommendation. We look forward to welcoming you back to the new Kinzie Hotel very soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This was a trip to celebrate an anniversary and the hotel was a great choice.
Location was perfect, walkable to and from shops and sights.
The room was uber modern in a comfortable way, slept really well and no noise.
The staff are trained to be professional but to be nice too takes it to another level. Breakfast on each floor is a great idea if you need to be somewhere.
Enjoyed the weekend in Chicago, wonderful stay at the Kinzie.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charlene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 4 June 2014
Many thanks for the 5-star review! We’re delighted to hear you enjoyed celebrating your anniversary with us at the new Kinzie Hotel. I’m happy you found our location in the downtown River North district to your liking and were able to take advantage of all the surrounding sites and shops. I’m further pleased to hear you enjoyed our comfortable, newly renovated rooms. I’m happy you enjoyed our complimentary deluxe continental breakfast as well and appreciated the convenience of it being served on each floor. I’m especially pleased to receive such kind comments about our team and will be sure to pass those along. We truly appreciate your thoughtful recommendation. We hope to have the pleasure of welcoming you back for another Chicago getaway soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 28 May 2014

A great concept... all things Chicago. Beautiful hotel. They have a great lounge for guests. Perfect for happy hours and mingling with other guests. You definitely can't beat the location either. Good stuff!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Melissa1283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 30 May 2014
Thank you for sharing your kind words! We’re pleased to hear you enjoyed your stay with us at the new Kinzie Hotel. I’m happy to hear you found our newly renovated rooms and Chicago-inspired décor to your liking. I’m further pleased to hear you were able to indulge in our complimentary evening cocktail reception. I agree it’s a great way to meet and mingle with other guests. Thank you again for the gracious recommendation. We hope to have the pleasure of welcoming you back upon your next Chicago visit.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texarkana, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Recently had the pleasure of staying in this unique newly renovated hotel! They staff is wonderful, the rooms have very interesting modern decor, and the food was good. Especially loved the furniture, wallpaper, lighting, and bedding. Extremely comfortable. Great location near river and Michigan Avenue. Highly recommend it.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 30 May 2014
Thank you for the lovely review! We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated rooms and décor to your liking—including our comfortable new Serta Perfect Sleeper Signature beds and the vintage 1857 street map mural on the wall. I’m happy to hear you liked our central downtown location—just steps away from north Michigan Avenue, better known as the Magnificent Mile. Your 5-star recommendation is much appreciated. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 May 2014 via mobile

We stayed at the Kinzie hotel for 4 nights just prior to Memorial Day. The hotel is in a great central location; walking distance to the SkyDeck, Millennium Park etc. They offer a basic breakfast on every floor in the morning, self serve, grab and go type of foods like cereal, bagels, hard boiled eggs, coffee, tea. They also offer a cocktail event in the evenings. The staff was very accommodating and friendly.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Lashanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 30 May 2014
Many thanks for the 5-star review! We’re delighted to hear you enjoyed your Memorial Day Weekend getaway with us! I’m pleased to hear you were able to enjoy our central downtown location and take advantage of all the sights within walking distance like the Skydeck and Millennium Park. I’m happy you enjoyed our complimentary deluxe continental breakfast, as well as our evening cocktail reception. I’m especially pleased to receive such kind comments about our team and will be sure to pass those along. Your warm recommendation is truly appreciated. We hope to have the pleasure of welcoming you back for another Chicago getaway soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nolensville, Tennessee
Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

We stayed here last week while my husband had a meeting at the Merchandise Mart. The location was good for us, close to his meeting, shopping and many dining choices. We had plans for other restaurants already but there are many options in the area. The price was reasonable for the area. The room was clean and bed comfortable. The bathroom toiletries were very nice. It is great to have free wi-fi available. The staff were very nice, always greeting you and providing any information you might need. The breakfast is served out by the elevators so you don't have to go to a dining room. but you then have to eat in your room, that can be good or bad, not sure if I like it. The choices were fine, heavy on bakery and grain items, my husband enjoyed the hard boiled eggs. They had yogurt available. They have a happy hour available which I did check out. They even gave you coins for redeeming alcohol drinks and had a nice assortment of snacks. It was located on the 6th floor in a room with a bar and tables. It was a nice touch but we had other plans. The valet service seemed to take a long time, especially when we were checking out on a Saturday morning. I would look at staying here again due to price and location.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tls41664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 30 May 2014
Thank you for sharing your experience with the TripAdvisor community. We’re pleased to hear you had an enjoyable visit with us at the new Kinzie Hotel. I’m happy to hear you found our newly renovated rooms and décor to your liking—including our new Serta Perfect Sleeper Signature beds and our new H2O Plus spa products. I’m happy that you and your husband enjoyed our complimentary deluxe continental breakfast. As you mentioned, our breakfast is served on each floor so you can take it to go or back to enjoy in the comfort of your own room. If you do need more room to spread out and enjoy breakfast, we also offer guests access to our 6th floor lounge. I’m sorry to hear about the wait you experienced with our valet company. We will use your feedback to review with our parking garage management to ensure this does not happen again in the future. I am happy to hear you enjoyed our location in the downtown River North district and were able to take advantage of all the shopping and dining surrounding us, as well as the nearby Merchandise Mart—located just down the street. We truly appreciate you sharing your kind comments. We hope to have the pleasure of welcoming you and your husband back upon your next visit to Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Chicago
#16 Luxury Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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