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“All Great!!” 4 of 5 bubbles
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #19 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Sarasota, Florida
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“All Great!!”
4 of 5 bubbles Reviewed 20 June 2014 via mobile

Nice continental breakfast on each floor, complimentary Happy Hour with some munchies, comfortable beds, refrigerator in the room and helpful staff. Easy to get everywhere from here. We fell into this hotel on some internet site but it was super! What else could anyone ask for? One silly complaint- no drawers for unpacking. Bathroom had no countertops to put stuff on. Simply an inconvenience. I would return here.

Stayed June 2014, travelled with friends
Helpful?
Thank lauriesrq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 24 June 2014
Thank you for sharing your helpful comments. We’re pleased to hear you enjoyed your stay with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated rooms to your liking but apologize for the lack of storage space. We appreciate your feedback and have passed it along to our General Manager. I’m happy you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. And I’m happy you were able to enjoy our complimentary evening cocktail reception as well. Your kind recommendation is truly appreciated. We hope to have the pleasure of welcoming you back upon your next visit to Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,425 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
1 review
5 of 5 bubbles Reviewed 20 June 2014 via mobile

The hotel is clean, modern, and comfortable. But what really sets it apart is the service. Rarely do you find a hotel where literally every employee you meet is friendly, smiling, and genuinely interested in helping you. I was highly impressed.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 24 June 2014
Thank you for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team. We take great pride in consistently delivering the highest level of service and it’s a pleasure to know our team delivered on that promise. Your glowing recommendation is truly appreciated. We hope to have the pleasure of welcoming you back to the new Kinzie Hotel soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

The Kinzie Hotel is a new favorite. Kinzie is a boutique hotel of just 6 floors and does not have an on-site restaurant, however, there are so many good restaurants nearby that I didn't miss it. I usually don't give five circles for hotels that aren't in the highest tier (i.e., Hotel Bora Bora, Four Seasons, etc.), but the Kinzie earned them. The service is terrific, the gourmet continental breakfast is top-notch, and the complimentary cocktail hour was both lively and delicious - unexpectedly tasty wine, and unexpectedly delicious hors d' oeuvres. Our room was spotless. Keurigs in every room. Location is excellent, just a 10 minute walk to the Architectural Foundation's boat cruise, about the same to Nordstrom and the magnificent mile. My only ding is that the Kinzie does not provide any gratis bottled water in the rooms, but it's too minor a point to make a deduction in my book; there is a CVS a block or so away, so we stocked up there.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FootballForever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 24 June 2014
What a flattering review! We’re so happy to hear we’re your “new favorite” hotel. I’m pleased to hear you found our complimentary deluxe continental breakfast to your liking, as well as our complimentary evening cocktail reception. I’m especially pleased to receive such great feedback about our front office and housekeeping departments. We pride ourselves on delivering the highest level of service and it’s a pleasure to hear our team came through on that promise. I’m happy you were able to take advantage of our location in the downtown River North district and walk to all the nearby sites and attractions, like the Chicago Architecture Foundation Boat Cruise and the Magnificent Mile! As you mentioned, we do not have complimentary bottled water in our rooms but we do have complimentary bottles of water available at our front desk—simply ask any time you’re exiting or entering the hotel! We truly appreciate you taking the time to share your gracious recommendation. We hope to have the pleasure of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McKinney, Texas, United States
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

I got an awesome deal on this hotel that was in the heart of downtown. The hotel staff was very friendly and the rooms were fine. Major spread on every floor for continental breakfast (I hope they donate all the leftovers) and complimentary glass of wine in the 'lounge' in the evening are nice touches.

The business center was somewhat lacking and the lobby is small, so if you want to have a meeting at the hotel like I did, think again. (We ended up using the lounge which is unoccupied by day but still not ideal.)

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 20 June 2014
Thank you for sharing your thoughtful feedback. We’re pleased to hear you had an enjoyable stay with us at the new Kinzie Hotel. I’m happy you found our central location in downtown Chicago to your liking. While I’m pleased to hear you were able to take advantage of our complimentary 24-hour Business Center, I’m sorry to hear you found it lacking. I will be following up with you directly for more feedback to see what we can do to improve the experience in our business center. I am pleased to hear you enjoyed our other complimentary amenities, like our deluxe continental breakfast and evening reception. Thank you again for the kind comments. We hope to have the pleasure of welcoming you back upon your next visit to Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hermantown, Minnesota
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 18 June 2014 via mobile

We recently stayed three nights at the Kinzie which used to be the Amalfi (good to know when asking for directions). The hotel has recently been remodeled and the rooms are very nice. Bed was comfortable and the double-head shower was a nice touch. The staff were very friendly and knowledgable about the area and there were several very good restaurants close by as well as night clubs. A couple of items to note - the Kinzie is located on Kinzie St. which is a "low road" and while the walk from there to Michigan St. is only about four blocks you need to climb a set of stairs. There is probably a route without stairs - you would need to ask. Also, the lighting in the bathroom is a little dim but they do provide a lighted makeup mirror. The breakfast is served by the elevators on each floor which is great! No having to get dressed to go get it - just put on the robe(s) they provide and you're sipping coffee, etc. in no time. We enjoyed our stay at the Kinzie and would definitely stay there again!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Mimi201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 20 June 2014
Thank you kindly for the 5-star review! We’re thrilled to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking—including our new Serta Perfect Sleeper Signature beds and dual showerheads. I am sorry to hear you found the lighting in our bathroom too dim, but happy that the lighted vanity mirror was to your liking! I appreciate the feedback and will be sure to pass it along to our General Manager. I’m further pleased to hear you enjoyed our location in the downtown River North district and were able to take advantage of all the surrounding restaurants and nearby sites—like Michigan Avenue. I’m happy you enjoyed our complimentary deluxe continental breakfast as well and appreciated the convenience of it being served on each floor. We truly appreciate your warm recommendation. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed 17 June 2014

I travel weekly to Chicago for business and the Kinzie (formerly Amalfi) has become my go to hotel. I find it is the best value for a business traveler. I really appreciate the comfortable beds and bedding and it is perfectly located near everything.

Room Tip: Some of the rooms look right into a buidling across the alley so perhaps ask for a room with a view.
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bridget B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 20 June 2014
Thank you for the lovely feedback. We’re flattered to be your “Go To Hotel” in Chicago! I’m pleased to hear you found our newly renovated rooms and décor to your liking—including our new Serta Perfect Sleeper Signature beds. I’m further pleased to hear you found our central downtown location convenient to all your travel needs as well. Coming from a loyal guest, your glowing recommendation is truly appreciated. We look forward to welcoming you back very soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monument, Colorado
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Comfortable beds, friendly staff, breakfast on each floor, and best of all - happy hour with great snacks! The location is good and close to Michigan Avenue, restaurants, etc. we walked everywhere! Highly recommend this great hotel!

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, 20 June 2014
Thank you for the 5-star review! We’re delighted to hear you had a “great” stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms to your liking—especially our new Serta Perfect Sleeper Signature beds! I’m also pleased to hear you enjoyed our complimentary deluxe continental breakfast, as well as our evening cocktail reception. And I’m happy you were able to take advantage of our location in downtown Chicago and walk to all the nearby sites—like Michigan Avenue. Your glowing recommendation is much appreciated. We hope to have the pleasure of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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