We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel Stay” 4 of 5 bubbles
Review of Aloft Chicago City Center

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Aloft Chicago City Center
Ranked #46 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Orem, UT
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Hotel Stay”
4 of 5 bubbles Reviewed 20 March 2014

I have stayed at this location a couple of times and it is always very good.
Pros
- Very clean and updated rooms
- Comfortable beds and pillow
- Fitness center is GREAT. Once of the best I've been in in a hotel. Equipment seems newer and in great shape. Provides towels, head phones, etc.
- Location is good and close to restaurants
- Staff is always very friendly.

Cons
- Both times I have stayed, my key hasn't worked when I first went to my room. They always fixed it quickly so not a big deal. Just a minor inconvenience.

I would definitely stay here again.

Room Tip: I've never had trouble with noise here, but if you are a light sleeper or sensitive to noise, re...
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tander22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, Manager at Aloft Chicago City Center, responded to this review, 16 May 2014
Thanks for the feedback! I would be more than happy to look into the issues you are having with your keys. Please give us a call so we can get your information and troubleshoot the issue. We are glad you enjoyed the rest of your stay, but want to ensure they are problem free in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

567 reviews from our community

Traveller rating
    304
    207
    34
    12
    10
See reviews for
99
142
36
162
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

Great location! Trendy clean room! Super helpful staff! Comfortable bed! Didn't hear all the noise others mentioned-not at all!! Restaurant was fantastic! To top it off, the manager, Craig Pearson, exceeded our expectations with going above and beyond for his guest! This was my 3 girlfriends first time at Aloft hotel and they can't wait to go back! Thank you to everyone!!!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kmoldovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, Manager at Aloft Chicago City Center, responded to this review, 16 May 2014
I am happy you had a great experience! Come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

This place was a pleasant surprise. I read mixed reviews about noise level so I requested a "quiet, rear facing room", which they were more than willing to accommodate. Our room was also pretty high up so we had great views from up there. The rooms were so modern, clean, spacious, perfect really. The man that greeted us at the front desk was so personable and friendly. He asked what brought us to Chicago, so told him we're moving there so he started telling us about neighborhoods, the train, and gave us a map. He was really kind and helpful!!! The location of the hotel is in River North so around lots of amazing restaurants and things to do. We got a great rate for the room too. The only downfall was it didn't specify how much parking was until after I confirmed the reservation online. Parking was a bit steep at an extra $46! Oh well it's a city but some hotels have a cheaper option. Also, the room service for breakfast was not good. Very skimpy on the size for what we paid. Also, when people order an omlette they expect there to be ingredients inside the eggs lol, not two chunks of avocado thrown onto the side of the dish. Anyway, I would certainly stay here again. It was beautiful and great value!!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jill4115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, Manager at Aloft Chicago City Center, responded to this review, 16 May 2014
Thank you for your feedback from your stay with us. We use this information to improve the experience at our hotel for future guests. We hope that your move to the city went well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kirkland, Washington
2 reviews
1 of 5 bubbles Reviewed 22 February 2014

2 out of the 4 times I have been here..... No sleep. Not the fire trucks but the wild in room parties. When I spoke to the front desk I was told "well it's Friday night and they are having fun". At 11:45? When they knocked on the door they told the partners " why do you have to scream?" And that happened over and over. Thought I would come back and take a nap this afternoon, no luck the parties are awake and stating over again. Just make sure you are not coming here to sleep, none of that is allowed.

Room Tip: Just decide before hand if you plan to try to sleep.
See more room tips
  • Stayed February 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, General Manager at Aloft Chicago City Center, responded to this review, 7 March 2014
Dear Amanda,

Sleep in a very important component of a hotel stay, and I apologize that you encountered disturbances during your visit. Please know that we do address all noise complaints, and the guests in question did leave the hotel for the night after our warning. We would welcome the opportunity to serve you again and provide you the peaceful night you deserve.

Craig Pearson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

As a Starwood Gold member who normally stays in the Westin or Sheraton properties, I decided to give an Aloft property a visit (due to price and location in the city for my particular meetings). It is a fun, hip and comfortable hotel. Adequate rooms, fun decor. Would certainly consider staying here again if I need to be in the River North area of the City.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 515travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, General Manager at Aloft Chicago City Center, responded to this review, 7 March 2014
Thanks for giving aloft a try! We love that we impressed you on your first visit. Please do think of us the next time you are in Chicago.

Craig Pearson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cave Creek, Arizona
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

Visited the hotel during XMAS holidays. It was very cold outside, comfortable inside. the room was modern, great view of city, fantastic bed. The staff was very pleasant and eager to help in anyway. Be aware that the restaurant that you walk to through connecting lobbies is run by another company. We enjoyed having breakfast, food and coffee were great. Modern environment, in the Spring and Summer it must be very popular. Also they do not have a garage. Check with the hotel as to where to park and how far to walk.

Room Tip: the room we had faced the post office and McDonald's both of these were one story so no obstruct...
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank leotol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, General Manager at Aloft Chicago City Center, responded to this review, 19 February 2014
Thank you for taking the time to share your feedback regarding your recent stay. Our parking garage is located two short blocks from the hotel, and we also provide valet services at the hotel entrance. While Beatrix is not directly run by our hotel, we are partners with a common goal of providing a great experience for all of our guests. We look forward to your next arrival.

Craig Pearson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 February 2014

I truely loved the room, it was spacious I loved the view, the convience, the bathrooms were awesome! The rooms were really relaxing. The customer service was excellent. I had a really great experience at this hotel this was my first time staying here and it definitely will not be my last! Everything was just perfect!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tallisall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig P, General Manager at Aloft Chicago City Center, responded to this review, 19 February 2014
We love to hear that everything was perfect during your stay, and that you plan on staying with us again real soon. It's quite a compliment!

Many Thanks,

Craig Pearson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
Hyatt Place Chicago / River North
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Near North Side
Kinzie Hotel
Kinzie Hotel
#19 of 187 in Chicago
4.5 of 5 bubbles 2,424 reviews
Show Prices
Show Prices
Show Prices
Near North Side
The Westin Chicago River North
Near North Side
Residence Inn Chicago Downtown/River North
Show Prices
Show Prices
Show Prices

Been to Aloft Chicago City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aloft Chicago City Center

Property: Aloft Chicago City Center
Address: 515 N Clark St, Chicago, IL 60654-3279
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #46 of 187 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Aloft Chicago City Center 3.5*
Official Description (provided by the hotel):
Aloft Chicago City Center is located in downtown Chicago's River North, one of the city's trendiest neighborhoods. Located between the Loop business district and premier shopping on the Magnificent Mile, our Chicago River North hotel will put you right in the center of it all. Aloft Chicago City Center features pet-friendly guest rooms with free WiFi, 42" LCD TVs, plush bedding and beautifully-appointed bathrooms with walk-in showers. Guests can enjoy Chicago's hot-spot, Beatrix, for a full menu and bar in the lobby, order room service or check out many of the city's top restaurants and bars right outside our door. Valet parking is available (fees apply). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Travel Republic (UK), HotelsClick and Ebookers so you can book your Aloft Chicago City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing