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Hyatt Place Chicago / River North
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Reviews (1,924)
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1,207
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All reviewsfire stationriver northgreat locationwhite noise machinefire departmentfree breakfastthe breakfast areastreet noisebreakfast sandwichsofa bedwould definitely stay here againgreat place to staylight sleeperyogurtwithin walking distanceself parksitting area
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1,590 - 1,595 of 1,924 reviews
Reviewed 24 March 2014

Stayed over a Sunday night to Monday on a layover while catching a Blackhawks game. Three colleagues stayed in the same room which had two beds and a pullout sofa - great for each to have their own sleeping space. Entire hotel is decorated in a chic modern style. Rooms are very clean as new and have exactly what you would want from a mini fridge, to coffee/tea maker, to large sink top. Also a sitting area so you are not stuck sitting on a bed when hanging out in the room. These folks have put together quite a gem of a hotel. The breakfast the next morning was nothing short of fabulous - it outdid every hotel breakfast I have ever experienced in a large Starbucks-like lounge area. The chef cooks up breakfast sandwiches, with egg and bacon as well as omelette-type open-faced sandwiches. French toast is available as well as all other typical fruit, oatmeal, cereals that you would expect. I can't imagine anyone could find a thing wrong with this hotel unless you are on a budget.

  • Stayed: March 2014, travelled with friends
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1  Thank Jacobjacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this reviewResponded 28 March 2014

You don't need a map to find this treasure! We greatly appreciate the fine compliments. Our A.M. Skillet is one of the best complimentary breakfasts available, and we do proudly serve a limited Starbuck's menu at our Coffee to Cocktails Bar. Thanks for rooting for the Blackhawks, and most importantly, for being our guests.

Sincerely,

Joshua Schreib
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

If you are looking for a hotel that feels like home, with a staff that is ready to meet your every need then consider booking a room at the Hyatt Place. I had a truly homey experience with great service, very clean room, excellence in customer service and caring staff.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
1  Thank cndirector1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this reviewResponded 30 March 2014

Thank you for taking the opportunity to share your experience here at Hyatt Place Chicago River North. We truly appreciate the endorsement from one of our well-traveled guests. Please think of us the next time you are in Chicago - we would love to have you back.

Warm Regards,

Josh Schreib
Assistant General Manager

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Reviewed 24 March 2014

We had a great stay at this hotel. We were traveling with 3 kids and staff was accommodating with our (at times) rowdy party. Friendly staff, clean rooms. Very impressed with free breakfast in the morning. Had a great variety of foods, was clean and looked appetizing. Great value.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
1  Thank Lauren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this reviewResponded 29 April 2014

Lauren,

We appreciate you choosing the Hyatt Place to host your family during your recent visit to Chicago. We are glad we impressed you with our delicious AM Kitchen Skillet and friendly staff. Please think of us next time you are coming to The Second City.

Best Wishes,

Joshua Schreib
Assistant General Manager

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Reviewed 23 March 2014

Room was very clean, nice and view was nice. Staff greeted with smiles, very knowledgeable, and friendly. Bellmen was helpful with luggage and as was valet. Front desk staff kept me smiling in the morning during breakfast and remember me. I came in from the bars in a different mindset but the staff night staff was overly helpful. This property is a must stay for those who want genuinely great service. I will stay here again.

  • Stayed: August 2013, travelled solo
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2  Thank LorenzoGQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this reviewResponded 29 April 2014

Lorenzo,

Thank you for the flattering comments! I love to hear that the staff greeted you with smiles, and the Bellman and valet were so attentive. We certainly enjoyed having you as our guest, and hope to see you again in the near future.

Best Wishes,

Joshua Schreib
Assistant General Manager

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Reviewed 23 March 2014

This hotel is SUPER clean! I travel a lot and am very pleased to stay somewhere fresh, clean and well maintained. The house keeping staff is very well trained. The location is excellent, service good and the staff friendly.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
1  Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this reviewResponded 29 April 2014

Daniel,

We have super clean rooms because we have super housekeepers! I will be sure to share your review with our Housekeeping team, and your kind words will motivate them to continue their hard work. Thank you for being our guest.

Sincerely,

Joshua Schreib
Assistant General Manager

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