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“Fantastic staff, great location”

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Hyatt Place Chicago / River North
Ranked #47 of 190 Hotels in Chicago
Certificate of Excellence
Big Sky, Montana
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic staff, great location”
Reviewed 8 April 2014

This is my second visit and I found the staff to be outstandingly attentive and polite. The hotel is in new condition, immaculately clean and it is located close to great restaurants and other amenities.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Greetings William,

Thank you for visiting us again! We appreciate you choosing the Hyatt Place, and look forward to your next arrival.

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Chicago, Illinois, United States
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 April 2014

Stayed during our wedding weekend. Had reserved a block of rooms for us and our guests and they gave us a reasonable price. We were never in need or want of any special treatment, but the group sales staff we worked with were very open to trying to help us with the one or two issues that occurred.

As for our room and the hotel in general, everything was very clean and kept clean during our stay. Minimal city noise, but that's to be expected and it didn't bother us at all. Staff was very friendly. Breakfast was adequate. Served ready made buffet style, it's nothing fancy, but a few hot items and a mix of cold that covered all the basics. Eggs and sausage on the weekend looked more appealing than the breakfast sandwiches put out on Monday, however. We usually ate between 7:30-8:30 and while it would get busy, it was never overwhelmed.

I loved the location! Being in the River North area put it in the middle of some great restaurant choices and it was just a short walk to Michigan Ave shopping and CTA trains. They're self parking lot is a block south and the price of parking, though high, is fairly competitive for downtown hotels.

All in all, it was a very nice stay and I'd definitely choose to stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miladel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
I'm glad that we were able to provide everything that you needed for your wedding weekend. Congratulations on your marriage! Perhaps we can welcome you back on your anniversary?

Best Wishes,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Louis, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

This is a 4-plus-star hotel with 3-star pricing. Well-appointed room, excellent foodservice (especially breakfast service), friendly and helpful staff, good location. Outstanding value for downtown Chicago. Will return for certain.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Mark,

We appreciate your consideration to return the next time you are in Chicago. We hope the next visit will be very soon!

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2014

Hotel open just over a year. Excellent location close to good restaurants and attractions. Staff was very hospitable and friendly. Room was nicely furnished and clean. Breakfast was good with a nice variety of choices. We had a problem with our shower which was fixed immediately. Overall I highly recommend this hotel. Excellent value.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank debcraigpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Thank you for taking the time to share your review with other travelers. I apologize that you encountered an issue with your shower. I am pleased we were able to address the matter quickly. We appreciate you review and recommendation.

Warm Regards,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

What a great value staying at the Hyatt Place River North. Two Queen beds great for families. Fantastic free buffet breakfast with snacks available 24 hours. Great location for shopping, visiting museums and dining.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Donald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Thanks for joining us at the Hyatt Place for your Spring Break getaway. We hope you returned home rested, after creating lasting memories with your family. Feel welcome to make your visits a tradition!

Safe Travels,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2014 via mobile

I am a travel agent and I escorted a high school group to Chicago for a weekend trip. We had 50 rooms at this hotel. I cannot say enough about the staff at the hotel. They were very accommodating and went out of their way to make us comfortable. The rooms were very nice and the hotel is in a good location. Will definitely use them again for groups as well as individuals.

Stayed March 2014
Helpful?
2 Thank tripmakersnancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Nancy,

It was a pleasure to host you and your group of High School students at Hyatt Place Chicago River North. We would love to have you and your group back anytime! Thanks for the great review.

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

Great location, very friendly staff, nice room size. My sister would have liked a pool/spa and not be across from the fire station but overall would stay at the hotel again. Million dollar view from our room.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Sondra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 29 April 2014
Sondra,

You're one-in-a-million, so we had to give you a worthy view. Perhaps you and your sister can come back in the summer when Lake Michigan is perfect for a dip at one of the many miles of beaches along the lakefront. Thanks for the review.

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Chicago / River North

Property: Hyatt Place Chicago / River North
Address: 66 W Illinois St, Chicago, IL 60654-4805
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #47 of 190 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 
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