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“Great hotel”

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Hyatt Place Chicago / River North
Ranked #47 of 190 Hotels in Chicago
Certificate of Excellence
1 review
“Great hotel”
Reviewed 13 May 2014

Very convenient location close to miracle mile. Clean room. Room was nice and roomy. Great price. Would recommend highly. Great breakfast, fast and convenient. Nice people who work there. Will definitely go back

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank 702annad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 31 May 2014
Thank you for sharing your impressions of Hyatt Place. We thank you for the compliments on our nice staff and "roomy" rooms. Please consider us the next time you visit Chicago.

Sincerely,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
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Suffolk, Virginia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

Excellent location and service.
One draw back was having a room on the side of the hotel that
is across the street from the fire station. Fire trucks went out several times a night with horns blaring. The other problem was my room was on the second floor next to a conference room.
There were people in the hall outside my door laughing and talking at 7:00 on a Saturday morning. Not good.
Other than that I really enjoyed my two night stay there due to the area and again the service.

Room Tip: Ask for one on the side away from the fire station and avoid the conference rooms.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dottie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 31 May 2014
Dear Dottie,

It's unfortunate that your stay was negatively impacted by noisy neighbors, both internal and external. We welcome the opportunity to have your return so we may do our best to give you the restful night you deserve. Please feel welcome to contact me prior to your next arrival.

Sincerely,

Joshua Schreib
Assistant General Manager
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1 review
Reviewed 11 May 2014

The rooms are so clean and stylish and quite large. The location was perfect in walking distance to every where you want to visit. The beed is so comfortable and at the end , price is so reasonable. Strongly recommended.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank 210rezas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 28 May 2014
Thank you for the review! We appreciate the fact that you found our rooms to be stylish and comfortable. Our Grand Hyatt beds make bedtime a luxury experience, especially after walking in the city all day! Please come see us again soon.

Warm Regards,

Joshua Schreib
Assistant General Manager
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Minneapolis, Minnesota
1 review
Reviewed 9 May 2014

Excellent Value - in Chicago. Rooms are clean and spacious. Love the 24/7 ability to get a quick drink, late night snack etc. Breakfast included in the price, lots of options. Location was perfect for all the attractions as well as within walking distance of the meeting location.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flapoint5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 10 May 2014
As a fellow night owl, I also appreciate the ability to get something to eat 24/7. Many of our business travelers can work very late or start very early, so we do our best to help you do your best. Thanks for being a guets of Hyatt Place. We hope to see you very soon.

Warm Regards,

Joshua Schreib
Assistant General Manager
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Richmond, Virginia
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 May 2014

Rooms were clean and pretty spacious, especially for the price in downtown Chicago. Staff were friendly and helpful.... #1 being Ruba down in the bar. She offered us MANY excellent suggestions for restaurants, drinks, etc!!! Location was perfect for shopping, restaurants, etc. The included buffet breakfast was really plentiful! Only downside was the fire station across the street... but, earplugs on the nightstand helped. We were granted a delayed check-out and provided more towels when requested. Would definitely stay again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZoeAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 8 May 2014
When the ladies need a Girl's Night Out, the Hyatt Place is the perfect location. I'm glad you and your crew agree. I will acknowledge Ruba for her excellent service. We are fortunate to have her on our team. I do apologize for our noisy neighbors, but I am pleased that the earplugs were helpful.

Please come see us again the next time you are in Chicago.

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 May 2014

Nice hotel but noisy if you are in a room by the fire station. Friends joined us after our first night and we told them to request a room away from the fire station. They did not have the disruptions we had.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank 742jerrym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 10 May 2014
Please accept my sincere aplogies for your stay being disrupted by the Fire Station across the street. Upon your next visit, request a room facing north to lessen the impact of the Roar of River North. We hope to have another opportunity to serve you the next time you are in Chicago so we can deliver a peaceful night's rest after a long day in the city.

Sincerely,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2014

The Hyatt chain is reliable for the quality of its properties, and this one is no exception; however, I feel that it offers outstanding value for the money. The quality of the rooms and public spaces is easily superior to many 4-star hotels I've stayed at. It's hard to believe it's rated as only A 3-star. I would stay here again without hesitation.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
2 Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 10 May 2014
Greetings Leslie,

Thank you for the kind review. We are focused on offering a high-quality experience at an exceptional value. I'm delighted to know we have hit the mark. We hope this will be your first of many stays at our Hyatt Place.

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Chicago / River North

Property: Hyatt Place Chicago / River North
Address: 66 W Illinois St, Chicago, IL 60654-4805
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #47 of 190 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 
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