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“Hyatt Place - River North, Chicago”

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Hyatt Place Chicago / River North
Ranked #57 of 187 Hotels in Chicago
Certificate of Excellence
Barrington, United States
1 review
“Hyatt Place - River North, Chicago”
5 of 5 bubbles Reviewed 17 June 2014

The hotel staff was very friendly, attentive and helpful. I was so pleased with our stay we will be coming back later this summer for a family wedding and staying at the Hyatt Place, River North, Chicago.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 21 June 2014
Lisa,

There is nothing quite like Chicago in the summer. We are very excited to have you back for the wedding, but we hope you will have some time to explore one of the many festivals in the city or free movies in the park. Feel welcome to contact me prior to your arrival so we may assist in arranging an itinerary of events.

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
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Mooresville, NC, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Overall, a clean very centrally located hotel. Was there on business for a week. Friendly staff, good breakfast and free internet. Hotel was only opened about a year ago so most everything is in great condition. Even the iron did not leak water like so many of them do at hotels. My only complaint was that there was no lotion in the bathroom. Only soap, shampoo and conditioner.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 21 June 2014
Thank you for taking the time to share your review. While we don't have lotion in our rooms, we do have our available upon request. Feel request some upon your next arrival, and we will gladly oblige, along with an iron that does not leak.

Safe Travels,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, United States
1 review
5 of 5 bubbles Reviewed 16 June 2014

I always love returning to this property. It is one of my favorite in the city, centrally located, with clean, large, well lit rooms. The staff is always very personable and professional. The recent addition of the Beatrix in-room menu brings an original, unique addition to the hotel menu. It is especially convenient as you do not have to deal with a transaction and your charges are posted on your hotel bill. Lovin'it!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Nicolas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 21 June 2014
Greetings Nick,

We are honored to be one of your favorite hotels in Chicago! We greatly appreciate your review, and for being a loyal guest. We look forward to your next return.

Sincerely,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 15 June 2014 via mobile

Mom, dad and teenage daughter in town for wedding and long weekend. King room with sofa bed was very comfortable. We started using used the fan at night to cover road noise and sirens on our second night which worked really well. Liked the in room fridge. Loved that the bathroom mirror never steamed up during all the showers. Hotel in great location for touring Chicago. Good breakfast and in hotel food options. Good public lounge areas. Staff handled a few special requests we had efficiently and professionally. Everyone was friendly, pleasant and each interaction was positive. Would recommend without hesitation.

Stayed June 2014, travelled with family
Helpful?
1 Thank travelhist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 21 June 2014
Thank you for your recommendation! We sincerely appreciate having you and your family as our guests. We would love to have you back again the next time you are in Chicago.

Best,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

Clean, fresh, excellent staff, and well located. Not as well appointed as the higher end Hyatts, but plenty good for a modestly priced business hotel. Room was clean with all I needed. B'fast was adequate, although the area was crowded with families. But that soon thinned out, allowing space for meetings with business colleagues in the public areas. Great restaurants nearby. Staff were exceptionally helpful and could not have done more to assist with my needs. Fitness facility was clean and well appointed.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mattnaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Luis Obicpo, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 14 June 2014

This is a nice hotel in the Hyatt Place chain but the noise from the fire station runs 24 hours a day and the hotel is not insulated against it. while I found my room comfortable, I was next to the elevator and ice machine even though I requested that I be somewhere far away from it. The ice machine was very noise even inside of my room. The staff was accommodating in trying to fix the situation and turned the machine off. However the noise from people coming and go on the elevator at all hours was crazy. I was also surprised to find pubic hair on my bathroom floor, and shower when checking in and urine on the toilet seat. The staff again was quick to rectify the situation, but as everyone knows, once the spoiled its pretty hard to fix.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bretten O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, 26 November 2014
Please accept my sincere apologies for the issues you encountered during your stay. I don't want any of my guests to have an experience like yours. Please feel welcome to reach out to a member of management prior to your next arrival so we may provide you with the experience you deserve.

Warm Regards,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 14 June 2014

We had an amazing stay at the Hyatt Place hotel! We stayed at this hotel for five days, a girls getaway, celebrating my daughters graduation from high school. We were instantly greeted by many members of the staff when we first walked in. Our room was spotless and comfortable. The breakfast was pretty good and we were grateful they offered it. The staff was beyond great! I have stayed at many hotels and have never been treated so well by the staff. Ruba, and I believe it was Rachel and Natalie as well as other front desk staff were very helpful! They were always willing to help us with directions or anything else we needed. Dwayne and Joe were incredibly kind and helpful. They would always ask us about our plans for the day or when we returned how our day was. They went above and beyond and were always willing to help with whatever was needed. The location of the hotel is convenient- just a few blocks from the red line. There were plenty of restaurants near by. We really enjoyed our stay at the Hyatt, it made our time in Chicago even better! We will definitely recommend this hotel to others and would love to have the opportunity to stay again. Thank you!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank micheler17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Chicago / River North

Property: Hyatt Place Chicago / River North
Address: 66 W Illinois St, Chicago, IL 60654-4805
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #57 of 187 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 
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