I came way with mixed feelings about this property. We had a fantastic view of the city--awesome, in fact, with the Sears Tower (sorry, "Willis" people) in full view. The property is very clean and the room still had that new-carpet smell. It's a new property, well placed in the middle of the vibrant River North neighborhood and directly across the street from Rick Bayless' restaurants (you really must get a torta at Xoco and a doughnut at nearby Firecakes). Michigan Avenue is only about a 10-to-15-minute walk away and it's not terribly far to attractions like Navy Pier (don't be sad if you miss out) or the museums. Meanwhile, the beds were comfortable--and large. Usually, Hyatt Places (at least the ones I frequent) have double beds; this property had queens. Thank goodness! In terms of the staff, they were great. From check in to check out, they were courteous, welcoming, and professional, all of which keeps me loyal to the Hyatt Place brand. The hotel has 17 floors, and that's perfectly okay in principle. It's a large property as Hyatt Places go. However, the area in which they serve breakfast is no larger (it seemed) than any other breakfast area in any other Hyatt Place. While the seating area was much larger when compared to other Hyatt Place properties (thank you!), 17 floors of guests were in line to go through a small (no larger than 15X15) space to grab food. Also, the hotel is right across from a fire station, so expect some noise, especially if you get a room on the side that bestows the great view of the Sears Tower. The hotel does supply ear plugs, but, frankly, the ruckus wasn't too bad. It's worth the view! Lighter sleepers might have a bigger problem, though. Down the hall, drunken guys apparently reliving their frat days at South-Southeastern Illinois Tech for the Aloof ("Dude!", etc.), in addition to some wannabe divas without volume controls, were louder and much more annoying than any fire engine. Calls down to the front desk immediately resulted in a visit by security--problem solved. One issue in the room was the sliding glass door leading into the bathroom. It looked cool. However, it was clumsy, heavy, and was sometimes difficult for kids (and even adults) to use. Moreover, the air conditioning was pretty loud and blew right upon one of our two queen beds. One last thing: parking is expensive: $47 a day, with in and out privileges. Valet parking costs more. The garage is about a block away, so use the drop off/pick up area at the hotel for baggage, etc. I have to say, though, that when combining the room rate and the parking rate, the overall cost is reasonable for a nice property in the middle of all the action in Chicago. This property is a good, solid choice for the price and the location.
- Official Description (provided by the hotel):
- NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more less
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