We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Fairfield Inn & Suites Chicago Downtown/River North
Nearby Hotels
The Peninsula Chicago(Chicago)
US$537
US$446
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Kinzie Hotel(Chicago)(Great Value!)
US$275
US$248
Booking.com
View Deal
Certificate of Excellence
  • Room Service
  • Bar/Lounge
US$361
US$301
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Warwick Allerton-Chicago(Chicago)(Great Value!)
US$252
US$188
Booking.com
View Deal
  • Restaurant
  • Room Service
US$268
US$223
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
The Alise Chicago - A Staypineapple Hotel(Chicago)(Great Value!)
US$200
US$191
Official Site
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$648
US$525
Langham Official
View Deal
  • Free Wifi
  • Pool
Hilton Chicago(Chicago)(Great Value!)
US$317
US$271
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Hotel Versey - Days Inn Chicago(Chicago)(Great Value!)
US$204
US$161
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
The Talbott Hotel(Chicago)(Great Value!)
US$328
US$312
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (881)
Filter reviews
881 results
Traveller rating
585
234
39
17
6
Traveller type
Time of year
LanguageAll languages
More languages
585
234
39
17
6
Show reviews that mention
All reviewsfire stationbreakfast staffriver northfire departmentfront deskthe breakfast areaprovide ear plugsillinois stgreat locationlight sleeperdirectly across the streetfree breakfastfloor facingbreakfast was deliciouswithin walking distancenavy pierself parking
FilterAll languages
Updating list...
688 - 693 of 881 reviews
Reviewed 6 July 2014

Excellent location in downtown Chicago. Rooms are spacious with nice views.
Staff are friendly & very helpful.
Overall convenient. It was the first time for me to stay @ Marriott Fairfield. I will surely consider more Fairfield stays in the future.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tareq D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt N, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this reviewResponded 6 July 2014

Thank you for taking the time to share your feedback about your recent stay with us! Glad that you enjoyed yourself and we certainly hope that you will consider us again in the future!

Sincerely,
Matt Noonan, Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

We needed to make an unexpected trip to Chicago, and were finding our usual choices booked. We finally found a King size room here, and we were very pleased with our accommodations. It was spacious, clean, and had a small fridge for our water bottles. We especially liked the roomy and bright breakfast area on the second floor. After we saw it, and found out there were many decent breakfast choices, we cancelled our plans to go in search of breakfast elsewhere. Though we personally found it too far to walk to our intended destination, the River North location was convenient to lots of trendy shopping and eateries. Bottom line...we were satisfied in all aspects.

Stayed: June 2014, travelled with family
Thank siroglethorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt N, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this reviewResponded 6 July 2014

No complaints is the way we like it! Thank you for taking the time to add to our online reputation and I am very pleased to see that you enjoyed your stay with us. Perhaps moving forward we could be your new "usual choice" whenever you need to stay a night in Chicago!

Sincerely,
Matt Noonan, Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

I think it's one of my most favorite stays in Chicago. The staff made all the difference...friendly, very professional, helpful. From the front desk to the valet, all A+. It's squeaky clean, convenient, great breakfast, etc etc etc. The room was small but all I needed. Was very happy. Will definitely return. Thanks gang.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mjroctober
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt N, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this reviewResponded 3 July 2014

Thank you for the excellent rating, much appreciated! The mission here at the hotel is to be the cleanest and friendliest and I am glad to see that we executed on both fronts during your stay. Glad to hear that you would return to us and we hope that is sooner rather than later!

Sincerely,
Matt Noonan, Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

This hotel was in an ideal location...right in the heart of the city! We walked everywhere and there are two Metro stations nearby. The only thing that isn't the best is it is across from the Chicago Fire Department so we did hear a few fire trucks during our weekend stay, but the staff and hotel were still above par and I would recommend this place to anyone. I was traveling with my mother for her 66th birthday and the concierge gave her a birthday cupcake! The staff was very friendly and helpful with any questions we had and always had suggestions for places to go whether it be for dinner or for sightseeing.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anna Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt N, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this reviewResponded 3 July 2014

What a very kind review, thank you for taking the time to add to our online reputation! Our staff takes a lot of pride in the service and accommodations that we provide, so thank you for taking the time to note that. Happy birthday again to your mother and we look forward to seeing you back sometime soon!

Sincerely,
Matt Noonan, Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

For the good points: We were enthusiastically greeted by Matthew the front desk manager. He made sure we were comfortable in our room. The room was great if you are traveling with children or teens. We had a separate area with sofa/sleeper, desk and tv. The other side of the room had 2 queens size beds, tv, micro, & fridge. The beds were ok not too lumpy yet. Although upon arrival we only had 3 bath towels for 4 people we called and they sent more towels up instantly. Any time we needed anything they were quick to respond. Great location close to many great restaurants, shopping and within walking distance to many attractions. Also, metro line close by. We loved that mass transit system is so easy to use. We bought a transit pass and used it all day for metro & bus. The breakfast staff was very friendly and helpful. The breakfast was good even though they served the same thing every morning. You had eggs, sausage, make your own waffles, fresh fruit, yogurt, hot oatmeal with nuts, cinnamon, brown sugar etc, cereals and breads. Security to rooms was good as you had to have your key to get the elevator moving.

Now for the minor bad points: Even on the 12th floor you could hear the firetruck sirens - but only time it was a problem was on Saturday night. The rest of the time it was not bad at all. We opted to park our own vehicle. The parking fee was a bit steep, but we had in and out privileges. Just let the hotel know you want to park it yourself and they will provide you with a card to get into the garage. It was just 1 block over. There was not alot of room in the bathroom to store toiletries, etc. It is so easy to have built in shelves below the sink or have shelves built in on either side of the mirror, When you have 4 or max 5 people in a suite you need lots of room on the vanity or selves or hooks in bathroom! Also, the door had a gap of about 1/2 inch at the bottom that let in light from hallway and noise from the hallway. I know they slip you an invoice the night before your departure but you don't need that big of a gap on the bottom of the door.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Oralia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt N, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this reviewResponded 23 June 2014

Thank you very much for the kind review! It was a pleasure meeting you and your family and I am happy that you were able to enjoy your stay here in Chicago. Some nights are definitely busier than others when it comes to the Chicago Fire Department, however I am glad that the noise did not significantly impact your stay and that you still enjoyed your stay. Hope to see you back soon!

Regards,
Matt Noonan, Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews