Like Rich R. said earlier, my stay at the Fairfield Inn & Suites Chicago Downtown/River North, was enjoyable and easy. The staff is extremely efficient and cordial, from the point of walking in they provided a very fast and professional check-in and ultimately check-out ( I only stayed one night ). I found the room itself to be well appointed and modern in every aspect ( furnishings, lighting, Television, beds. ) and definitely a smart use of space ( see the closets and dresser / desk space. The bathrooms in terms of layout and decor are the high point of this property, as they are extremely accessible, well lit and spacious.
On all levels this hotel provides good access due to it's design and "foot print". I see it being especially attractive to business travelers. The breakfast is your "complimentary" fair breakfast as offered by this segment of hotels but the staff does the best job possible in serving and servicing the breakfast area and it's customers overall. Of course this property is accessible by all modes of transportation but for you train riders, I walked the 1.2 miles from Union Station ( I had one small bag ) to the hotel in about 20-25 minutes; this was a tour of Chicago in and of itself ( River walk to Wacker then LaSalle to Illinois).
Pros: Good hotel, efficient, pleasant staff, fast and easy check in /out, well located.
Cons: slow elevators, breakfast is a bit chaotic, Front desk Staff should acknowledge Rewards customers preferences, even if they can't be offered. note: none of these are deal breakers, this is good hotel with solid staff and service.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Chicago Downtown/River North is a newer LEED-Certified Marriott hotel in downtown Chicago. Located in the trendy River North neighborhood just north of the Loop, this unique hotel offers full-service amenities at the Fairfield value. Enjoy free breakfast, property-wide WiFi, modern furnishings and high-tech amenities. Surrounded by the city's best restaurants and nightlife, our Chicago River North hotel is also within walking distance to Navy Pier, Magnificent Mile shopping, Millennium Park and Lake Michigan. Self and Valet parking is available (fee) and along with nearby convenient CTA and Union Station trains. ... more less
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