We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could be perfect, but is flawed.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Guesthouse Hotel
Ranked #1 of 190 Hotels in Chicago
Certificate of Excellence
Minnesota / Isle of Man
Level 5 Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Could be perfect, but is flawed.”
Reviewed 28 September 2013

Previous reviews have properly praised the great features of Andersonville Guesthouse ("AG"). I endorse the high praise for the excellent features of accommodations. But I also have several criticisms ...

AG's reservations policy is daunting. $200 non-refundable deposit upon booking; then the entire rental charge due and payable 30 days in advance of arrival.

AG's other policies (rules) also make for worrying reading, with many threats of "fines" and "fees" for violations... although I have no idea how they might be applied in practice, because I didn't infringe on any of them. Examples: -
Failure to comply with check-in / check-out times? "Guest may be subject to a minimum fine of $250."
Damage to the property? "... will result in a minimum fine of $250" in addition to repair costs.
No smoking, even "within 20 feet of the Guesthouse". "A $500 fee will be charged for violating this policy and Guest may be evicted".
Removal of trash. "Failure to take garbage outside and place in the dumpsters will result in a $250 fine."
Quiet Hours. "Violation of this policy may result in a $250 fine and possible eviction."
"... disturbance to other guests will result in a minimum fine of $250."
"Guests will be charged $50 for every set of keys lost and $100 for the garage door opener if lost."
The excessive and repetitive emphasis on fines for policy violations makes AG sound like a harsh military school, not a haven of rest for mature, sensible, considerate adults.

Another criticism, that was not wholly of AG's making, but perhaps should have been reflected in a discount for its rather high prices: -
Anyone staying in one of the rear apartments, those facing the alley rather than Clark Street, will have endured much noise and disturbance in the summer of 2013. Immediately adjacent to AG, to the North, construction (6 days a week) of AG's new apartment block. A few yards South of AG, another construction site (apparently more apartments). And, just across the alley, yet another apartment building (facing onto Ashland) under construction. Constant noisy use of heavy equipment, plus hammering, sawing, etc. No peace and quiet outdoors at all.

But, if these criticisms and warnings do not worry you, be assured that you will enjoy staying at AG. I stayed at AG because one of my children, resident in Andersonville, was about to have her first baby. I wanted to be close, but not stay at her home. AG's location was perfect. And AG offers much more desirable accommodations than any of the motels in the general area of Andersonville. I would stay at AG again.

Room Tip: Sound proofing at AG is good. Request a "front" apartment (overlooking Clark Street) while...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank ManxJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 3 October 2013
Thank you very much for your review of Andersonville Guesthouse and congratulations on the birth of your grandchild! We always enjoy hearing from our guests and greatly appreciate the feedback. We owe much of our success by listening to our guests and taking their suggestions constructively.

As a vacation rental property, some of our reservation policies and guidelines differ from a traditional hotel. We post our policies on our website and ask every guest to review them during the reservation process. While we do ask for a $200 initial payment to secure a reservation, the majority is refundable provided proper notice is given. As a small family owned property, cancellations can be difficult to re-book since we never oversell our rooms.

The vast majority of our guests are extremely respectful and considerate however, there are a small number of guests who take advantage of our good hospitality. Smoking and property damage policies are in place to deter such guests, allowing everyone to enjoy a comfortable stay with us. As we expand to become a boutique hotel, we will be reviewing many of our policies and thank you for your thoughtful suggestions.

We are very excited about our expansion, which will add 15 new units to our property. Since construction began, we have been proactive in notifying our current guests and letting potential guests know prior to reserving with us. We have also included an announcement on our website.

I am glad you enjoyed your time with us and appreciate your feedback and suggestions. We look forward to welcoming you back to Andersonville Guesthouse when visiting your family.

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

319 reviews from our community

Traveller rating
    298
    16
    5
    0
    0
See reviews for
164
36
14
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Spanish first
  • Any
English first
Houston, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2013

David & Simona,

We had another excellent stay at Andersonville Guesthouse. I wanted to let you know that everything was as we expected and then more. The location is nothing short of perfect for our needs. The neighborhood is fantastic and we are made to feel as if this was our on personal home.

As this is our second stay I thought I would offer up as a few improvements that I think can only make a great place better. Service from Rick was excellent and I appreciated being let into the unit early so the caters could setup everything for my event. There is no doubt that we will be back and that my some of my friends will become quest of your establishment.

Finally, Congratulations on the expansion (family and business). I am sure the rooms will be very successful, but why the name change? Seems like you have a good thing going why confuse people?


Warmest Regards,

Russell L. Cotton


There are a few minor improvements that would make Andersonville Guest House much better.

1) There are way to many flood lights for this place not have them on dimmers. Dimmers are an inexpensive $12-$25 option that would help with lighting the place. I would suggest the hallway ,living room/kitchen, and master be placed on dimmers. Also, maybe some labels above all the switches (there are quite a few, it feels like a little trial and error when flipping a switch).

2) Bathrooms are great, but the extra small bathroom floor mats need to replaced with larger ones. The master has double vanities so there should be two mats.

3) Scissors should be included in the kitchen. You never know when you need to open something.

4) TV wired into the surround sound system would be nice as well.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rlctexs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 22 August 2013
Dear Russell,

Having a guest return is a wonderful compliment and we thank you very much! I am so glad you felt at home and were able to entertain your friends comfortably during your stay. We strive to not only meet our guest’s expectations, but exceed them, and I am happy we achieved this on your most recent visit. Thank you for all the helpful suggestions. We owe much of our success from listening to our guests, understanding their needs and when appropriate, implementing new ideas.

We look forward to welcoming you back and introducing you to The Guesthouse Hotel.

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, Nebraska
2 reviews
Reviewed 5 August 2013

Our July 2013 stay at the Anderson Guesthouse was wonderful!. We traveled from three states and met our adult children in Chicago. The Andersonville location proved to be an excellent choice! Our 3 bedroom- 2 bath apartment was spacious with a clean, contemporary kitchen, newer appliances, pleasant deck, lovely furnishings, and super clean bathrooms. The tiled, large master shower was awesome! Lake Michigan was a 1.5 mile walk (one way) each morning- and then we treated ourselves to Ann Sathers famous cinnamon rolls and coffee on the deck. We took the Red line train (public transportation) to downtown Michigan Ave, enjoyed an excellent meal at Reza's- Andersonville Persian restaurant- (an easy walk from the Guesthouse), and loved the numerous eclectic shops along Clark Street! There's even a food cart just a block away serving fresh tacos for $2.00- we bought a few everyday and they were delicious. We cooked several evening meals at the apartment and the kitchen was stocked with everything we needed! Our 22 mos old grandson napped comfortably in the crib we requested.We were extremely happy with our time at the Anderson Guesthouse. The Andersonville neighborhood is delightful and lively- a fun place to explore!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 8 August 2013
Dear Kathryn,

Thank you very much for taking time to write such a lovely review. I am so glad we were able to be part of your family gathering! It sounds like you really enjoyed exploring our wonderful neighborhood. Who can resist those cinnamon rolls from Ann Sather’s? With so many hotel options available in Chicago, I’m delighted Andersonville Guesthouse was your choice to call home. We hope to see you back soon to take advantage of our returning guest discount!

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Concord, New Hampshire
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2013

We stayed in a very spacious 3-bedroom 2-bath unit that was comfortable, spotless, and well-appointed. The reservations process was a breeze and customer service is top-notch. Amenities include a balcony with seating, washer/dryer, garage parking, and a fully equipped kitchen. Andersonville is a lovely neighborhood with plenty of bar, restaurant, and shopping (grocery and other) destinations in easy walking distance. As a bonus there is a bus stop right outside the building that can get you downtown or connect you to the El with relative ease. Andersonville Guesthouse is a lovely respite away from the hustle and bustle of the big city. We would definitely stay here again!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NHmom_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 30 July 2013
Thank you so much for your review! It's always such a pleasure to hear from our guests and I am delighted you enjoyed your stay. Chicago is an amazing city, but what really adds to the experience is staying in one of our great neighborhoods, like Andersonville. I'm so glad you discovered us and look forward to welcoming you back soon!

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portlaoise, Ireland
Level 5 Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 20 July 2013 via mobile

Stayed here for 4 nights in June 2013 as part of a group of 3 couples and our own 14 month old son.
We arrived after a long flight from Ireland to a hot and humid Chicago, weary after our travels.
We were instantly revived by the lovely Aircon that hit us on entering and by the luxury of this apartment (4th floor front)
Amazing high ceilings, very spacious and modern kitchen and dining area, high tech entertainment system, BBQ and deck, a SAUNA in our bathroom! These are just some of the things that made this apartment probably a contender for the best accomadations we have ever stayed in. :)
Very child friendly with oceans of space was a real plus for us.
It is a little away from downtown Chicago (30 minutes on the bus from accros the road) but the neighborhood was really lovely, with excellent restaurants a stones throw away and a grocery store just around the corner.
On top of all this was the top notch customer service received from Rick and Mark from the initial enquiry to any queries we had during our stay.
If you are in Chicago with a group of friends or family, I couldn't recommend highly enough this beautiful apartment and it was excellent value for money too for the space and luxury(and total cleanliness) you receive.

I'll be back!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoryMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 23 July 2013
Dear Rory,

Thank you very much for all the kind words and I’m so glad you enjoyed your stay with us! It’s nice to hear you were able to make yourself at home and enjoy the comforts of our units. It was a pleasure meeting you and we're honored to be considered one of your best accommodation experiences! I look forward to welcoming you and your family back to Andersonville Guesthouse in the near future and, as a returning guest, we will be glad to extend a 10% discount off our standard rates. Thank you for choosing to stay with us!

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2013

This was our second stay at Andersonville Guesthouse - love the 10% discount for repeat business! With six adults and one infant we wanted a good sized space with a great kitchen and washer/dryer. As before everything was first rate. We love the neighborhood - so many great bars and restaurants. I just wish AG offered one bedroom units for those times when only my husband and I travel to Chicago!

Stayed May 2013, travelled with family
Helpful?
1 Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 17 May 2013
Dear Nancy,

Thank you for taking time to write such a nice review! It's always a great compliment when guests return and we're delighted you enjoyed this stay as much as the first. We do have plans to expand and the new building will include 1 Bedroom Suites! It won't be ready for a while, so until then, we'll have to pamper you in a larger unit! We hope to see you again soon!

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 May 2013

Helping a family member move to the Chicago area, we stayed at Andersonville Guesthouse for 4 nights. On line RSVP system is a Snap and check in is super easy! We stayed in a HUGE 2 bedroom 2 bath unit complete with washer& dryer and GARAGE!
Fluffy white towels in both baths and a kitchen fully equipped for just coffee or to cook a complete meal.
Beds and bedding are very comfortable and the entire condo is nicely appointed. Guesthouse is convenient to the Andersonville Neighborhood, great restaurants and shops all within walking distance.
Next time I am in the Chicago area, I will definitely be staying at Andersonville Guesthouse!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda1929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona K, General Manager at The Guesthouse Hotel, responded to this review, 14 May 2013
Dear Lynda,

Thank you for taking time to write such a nice review. We're glad you enjoyed all the Guesthouse amenities including the complimentary parking (quite rare in Chicago)! We hope when you return to Chicago to visit your family, you'll make Andersonville Guesthouse your home once again. Please know we offer our returning guests a 10% discount. Thank you again and we hope to see you soon.

Best regards,

Rick Verkler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 190 in Chicago
2,349 reviews
Magnificent Mile
The Peninsula Chicago
The Peninsula Chicago
#3 of 190 in Chicago
1,470 reviews
Gold Coast
The Talbott Hotel
The Talbott Hotel
#12 of 190 in Chicago
2,808 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
Conrad Chicago
Conrad Chicago
#11 of 190 in Chicago
285 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Show Prices
Show Prices
Show Prices

Been to The Guesthouse Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Guesthouse Hotel

Property: The Guesthouse Hotel
Address: 4872 N Clark St, Chicago, IL 60640-4711 (Formerly Andersonville Guesthouse)
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 190 Hotels in Chicago
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Guesthouse Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
Want to live like a local while staying in Chicago? The Guesthouse Hotel Chicago offers an affordable and comfortable place to lay your head during your visit to our city! A family-owned, boutique hotel, The Guesthouse Hotel Chicago is a unique Chicago boutique hotel combining the best features of a vacation rental property with the personal attention of a boutique hotel.Our units feature one, two and three bedroom suites and all include gourmet kitchens, spa-like bathrooms and sofa beds. You can whip up a meal in the fully-equipped gourmet kitchen (we're happy to point you towards a local Farmers Market or grocery store) or, when the weather calls for it, use the grill on your private terrace. Other highlights include an inviting living and dining area; spacious and elegantly decorated bedrooms; a spa-like master bathroom ; a fireplace; a plasma television with cable; free Wifi; onsite parking (fee); in addition to an array of other amenities and comforts.The Guesthouse Hotel Chicago has an excellent location in the vibrant Andersonville neighborhood, one of Chicago's most beloved neighborhoods. We're also nestled close to Lincoln Square, another neighborhood that brings the small-town vibe to the big city. The Guesthouse Hotel Chicago is just a short hop away from Wrigley Field, as well as public transportation (bus and train), which allows convenient access to downtown Chicago and tourist attractions (Feel free to ask us for dining, shopping, and tourist recommendations!) The affordable luxury of The Guesthouse Hotel Chicago and our unique location provide the perfect rental accommodation for travelers who want the comforts and independence of their own home while enjoying all that Chicago and its local culture has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com and Priceline so you can book your The Guesthouse Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing