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“contemporary style and luxurious comfort”

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The Langham, Chicago
Ranked #3 of 192 Hotels in Chicago
Reviewed 19 November 2013

One night of contemporary style and luxurious comfort was not enough! The Langham king room had all the touches expected in a 5 star hotel and beyond. I ended up at the property after missing a connecting flight (and my luggage) home. With only my handbag, the Langham provided (in unique style) all the toiletries necessary, even sending deodorant to the room. The hospitality of the employees couldn’t be matched. Great location and views. I’ll visit again and stay longer to fully enjoy this beautiful hotel.

  • Stayed: November 2013, travelled solo
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3  Thank Subwayangie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Thank you very much for staying with us and for taking the time to share your experience here. We look forward to seeing you again.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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2,194 - 2,200 of 2,477 reviews

Reviewed 18 November 2013

My wife and I just spent 2 wonderful days at the Langham in Chicago began when we arrived. We were met at the door by the doorman / Bellhop FIDEL. He is a hispanic gentleman who is intelligent, friendly and super commited to the Langham's philosophy of superior customer service. We then were escorted by a young lady to the second floor lobby / desk. There we were checked in. We had requested a room with either a city or a lake view. We were told, that the hotel had a occupancy rate of about 40%. The room we were assigned to was NOT what we had requested. We overlooked a large garage. The city or the lake were on the other side of the building.

Otherwise, our stay was was absolutely wonderful. The room was stunningly clean, crisp and very high tech. The lighting controls, the temperature control, and the window between the shower and the bedroom (which was made of "smart glass". It could be turned opaque simply by flipping a switch).

The only other observation which might detract from an otherwise fantastic stay was the design of the restaurant. It had more of an aura of a cafeteria than a high end restaurant. It is probably due to an effort by the designer / architect to create a slick and modern immage, but it comes across just too edgy or starck.

Room Tip: If a certain type of room is requested, re-confirm this at check-in.
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  • Stayed: November 2013, travelled as a couple
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1  Thank heitmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Thank you very much for staying with us and for sharing so many details from your stay. I am very glad you enjoyed the details of the room and that overall your stay was exceptional. I am sorry you were not able to receive a room with a river view—we certainly do take very detailed notes of personal preferences and wherever possible try to meet that need. We most certainly have noted all personal preferences in order to ensure your next visit to The Langham is perfect. We all look forward to welcoming you back.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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Reviewed 17 November 2013

We stayed here the first two days after getting married. And WOW. We've stayed in great hotels before but this place takes great to a whole new level! First of all, kudos to the interior designers... the rooms, the hallways, the restaurants, even the bathrooms are works of art down to the last detail. The food in the restaurants is UNBELIEVABLY good, especially breakfast. The beds are exceptionally comfortable. The pool water temperature? Just right. The hot tub temp? Just right. The "environment" in the pool area... so relaxing. But the best of the best in The Langham??? THE PEOPLE WHO WORK THERE! The service is the absolute best we've ever experienced in any hotel anywhere, from the front desk folks to the room service to the bellhops to the waiters and waitresses and on and on. We've stayed at some of the best places in Chicago (and beyond) ... all things considered, The Langham tops them all. (Thanks to everyone at The Langham for helping to make our first two days of married life so wonderful!!!)

  • Stayed: November 2013, travelled as a couple
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Thank Iwona_Vaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Congratulations, and thank you so much for celebrating your wedding at The Langham. Thank you for having such an eye for the details and service. I’ll share your review with my colleagues both at the hotel and at our restaurant Travelle, and we look forward to welcoming you back. Again, congratulations on your wedding, and we’re honored to have you celebrate here.

Best wishes,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

I had to book a business meeting at the Langham, with 3 night stay. Simply put: service was stellar, rooms delightfully crisp, with a gorgeous entrance that is simply elegant. From walking in, being greeted, to service at the meeting to the rooms...I'll match this "simple" theme and just say, this hotel can't be upstaged. Choose it, nice location too for visitors to walk, everywhere. Welcome to Chicago, we are glad and lucky to have you here. I stepped in to visit the spa. There's treatments there that I can't wait to try. They have a very cool membership option for locals as well.

  • Stayed: November 2013, travelled on business
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Thank kamline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Thank you very much for staying with us and for your detailed review. I’m so glad to hear you had the opportunity to visit Chuan Spa in addition to your meetings and residency here. Again, thank you for noticing the details and for staying with us—we look forward to seeing you again.

Sincerely,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

This will be short but it definitely was sweet!!! Every aspect of this Hotel was pleasing and has The Love of my life and myself excited to stay again. We stayed 5 days and each one was pure joy. The Locations , the staff, the restaurants , the room service ....................all was top notch . I believe this will be the only hotel in Chicago that we will ever stay in again.I'm not good with names but the lady that checked us in and was speaking with my Fiancee in french was absolutely wonderful, also the concierge , I believe his name was Philip was also a delight to talk with, the while staff gets a pat on the back from us!


Sincerely Tetyana, & Gerald

  • Stayed: November 2013, travelled as a couple
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Thank rgerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Dear Tetyana and Gerald
,
Thank you very much for taking the time to share your experience, and for staying with us at The Langham. I am delighted to hear that your stay went so well. We look forward to welcoming you back in the years ahead.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

A very upscale decor inside and amazing facility throughout the hotel! My husband and I celebrated our wedding anniversary at the Langham Chicago and had a great time! Our room was upgraded to a river view room and the view was very nice. Very clean, big screen TV, nice expresso machine, upscale furniture and very modern bathroom. The wet room with a big tub is truly amazing! Only slightly negative experience was due to a front desk staff that was rude when I called a day before arrival to put in a few requests...early check in and higher floor. However, we did receive superb service upon arrival and would recommend this hotel to our friends!

Stayed: November 2013, travelled as a couple
1  Thank Serena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Thank you for celebrating your anniversary at our hotel—we are honored to have you at The Langham. Thank you as well for all of the details of your stay, which I will share with all of the appropriate departments here. All the best to you and your husband, and we look forward to seeing you again.

Sincerely,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

I see how this is the top rated hotel in Chicago on Trip Advisor and completely agree. We had a group of 25 rooms at the Langham and everyone gave super high remarks about the quality and service level at this hotel. Our guests are fortune 50 executive level clientele that stay in the top hotels worldwide and they even commented how nice this hotel was. The attention to detail, service level and thought process behind the entire experience was excellent. We even rented out part of the Travelle lounge for our group one evening and the experience there was top notch as well. The rooms are crazy nice too! I would highly recommend this hotel for business travelers or for a weekend getaway....great hotel.

Room Tip: One side of the hotel does overlook the river down towards the lake, if you can get on this side, yo...
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  • Stayed: November 2013, travelled on business
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Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanghamChicago, General Manager at The Langham, Chicago, responded to this reviewResponded 29 November 2013

Thank you very much for recommending both our hotel and restaurant—wonderful to hear from you and your group following your stay. We very much appreciate having the opportunity to host a group of business leaders with such high standards and expectations, and we look forward to seeing you again.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham, Chicago

Address: 330 North Wabash Avenue, Chicago, IL 60611-3586
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 192 Hotels in Chicago
Price Range: £232 - £699 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Chicago 5*
Number of rooms: 316
Official Description (provided by the hotel):
Conveniently located downtown in a landmark building designed by renowned architect Mies van der Rohe, luxury hotel The Langham, Chicago is just minutes away from the boutique-lined boulevards of Chicago’s retail hub and within walking distance to many of the city’s premier tourist sites. ... more   less 
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