Overall a good experience. Thought customer service could have been better for a 5 star rating. The room was the best part of the experience although we found out we had no shampoo at the wrong time. I can't afford to stay at a place like this all the time so for our 10 year anniversary we booked an express deal on an alternative site. Was a little disappointed that the special occasion was not acknowledged, maybe because I booked on Priceline?...all in all the room was special customer service was not 5 star like I would have expected.
- Official Description (provided by the hotel):
- Conveniently located downtown in a landmark building designed by renowned architect Mies van der Rohe, luxury hotel The Langham, Chicago is just minutes away from the boutique-lined boulevards of Chicago’s retail hub and within walking distance to many of the city’s premier tourist sites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travel Republic (UK), Southall Travel, Hotels.com, Agoda, Odigeo, 5viajes2012 S.L., Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your The Langham, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.