Huge Shoutout for EXCEPTIONAL CUSTOMER SERVICE exhibited by THE WORLD'S BEST CONCIERGE Mark Roberts!!!!
I found Mark to be EXTREMELY HELPFUL AND ACCOMODATING!
In fact, he went above the call of duty in helping me & my wife
create a Very Special start to a Great Weekend for my
Brother in Law & Wife, -- Guests of The Thompson Chicago Hotel.
Bravo Mark! - Next time I'm in town, I'll stop in and shake your hand.
- Room Service