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“Almost perfect”

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The Buckingham Club
Ranked #134 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 24 October 2011

We enjoyed the clean and incredibly comfortable rooms and have high praise for the excellent service at the reception desk and concierge. The only flaw to our stay was a young pipsqueek of a security guard named Ian, who couldn't usher us from the building fast enough once we had settled our bills. He became confrontational and decidely unhelpful while we waited for our car to arrive. How can a welcome guest become a security concern in a matter of moments? Only Ian can answer that.

  • Stayed: October 2011, travelled with friends
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1  Thank SillyBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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129 - 135 of 192 reviews

Reviewed 1 October 2011

We were happily surprised. The staff was outstanding and our room was great. Beautiful view from our room. Room was very clean and very comfortable bed. Close to everything.

  • Stayed: September 2011, travelled with friends
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Thank NandM1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

The hotel is located right near the La Salle subway station which is on the same line as O'Hare airport although the trip is about 45 mins.

The hotel reception is poorly sign posted when you enter from the entrance closest to the subway station.

Most businesses near hotel closed on weekends.

Rooms are big and cheap however are getting a bit tired. Dirty towels annoyed me however there were four in the room and most were clean.

Breakfast is included however its a self serve arrangement with only 3 tables. You have to be fast to get anything decent and also time it right to get a seat at a table. We found it better to eat out.

Good view of Lake Michigan from our room on the eastern side of the building.

  • Stayed: September 2011
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1  Thank W-Mark**
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

I stayed with the athletic club because it was most affordable by far and fairly close (15 min walk) to my office. Location is kind of strange and sleepy since it's within a financial services building on the 40th floor. However, hotel was clean and very quiet. Decor was simple and slightly dated but experience was good. Staff is really nice an helpful. Would recommend for a tired business traveller.

  • Stayed: September 2011
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Thank CaseyEllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2011

This is a special boutique property. The suite facing east had a super view of Lake Michigan and the city. Directly in line with Buckingham Fountain. Bed very comfortable. All of the hotel staff was helpful and friendly with directions and finding the swimming pool and hot tub. Easy to get to Chicago attractions (like the ball park and shopping) with public transportation. We will stay there again.

  • Stayed: July 2011, travelled with family
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Thank sethsdad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2011

As previous reviewers have written, the Buckingham is a very unusual hotel. Though the hotel is on the 40th floor, they do now have a desk in the lobby for check in and services, so that makes it easier.

I had a south facing room, on the 40th floor the view was spectacular. I suppose north-facing might have been even more spectacular, but I was very happy with view, able to watch the trains, the freeways (usually jammed), farther out into the city that might have been possible to the more built up north. I can't think of a better view I've had from a hotel room. Remarkably, I could hear noise from the commuter trains 40 floors (500 feet?) below, but it was very muffled, certainly not an irritant.

I toured but didn't use the athletic club itself on the 3rd floor, it looked good, though not reaching the exalted level of the Los Angeles Athletic Club that I've also stayed at.

During the week the building was full of busy financial types, it felt a bit strange to be in my hot weather shorts, but so be it. It certainly wasn't noisy, the last of the offices stopped at the 39th floor, where you transfer to the elevator to the hotel itself. On the hotel floor itself I sometimes wondered if there was anybody in any of the other 20 rooms, though I did occasionally see or hear people.

Staying on the weekend is a bit weird. The neighborhood around the hotel is the financial district of Chicago and shuts down tight, even the Starbucks and some of the dive bars. So on the weekend you have to walk 4 or 5 blocks to get to any restaurants, coffee places etc. During the week there's lots of stuff open close by, at least during the daytime (including a branch of Intelligentsia Coffee, they of varietal coffees, in the historic Monadnock Building). It's also weird to be in this giant office building at night and on the weekend when there's nobody around but the guards, but at least you never have to wait for an elevator.

The transit access is excellent, with an el stop literally adjacent to the hotel, a stop for the Blue Line subway one block away, and the Red Line subway just a few blocks. There are plenty of nearby buses too. On Sunday morning rather than hunt for a place to eat in the area I just got on the Brown line el and went up to Dinkel's Bakery.

Other good things--lots of space in the room, a real writing desk, a bathtub long enough and deep enough to lie down in (a rarity in hotels these days), lots of lights including spots for the bathroom and the separated toilet room (2 people could easily use the bathroom simultaneously), charges for phone use that were reasonable, an immediate response to a problem with a phone, free access to a computer with a printer in the hotel lounge. A more central location in the loop might have been a bit more convenient, but the Buckingham was unique.

  • Stayed: July 2011, travelled solo
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3  Thank wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

This hotel is very interesting. It occupies the top floor of an office building. As a result of this, the check-in, parking, finding, going up (and up then up again), etc procedure are a little clumsy. All that clumsiness (which considering they only have 21 rooms is managed expertly) was worth it once we got into our room!

The room, a standard room, is spacious and had a fabulous view. We had a north view with Willis tower on the right and the lake on the left, and at 40 floors up, it's impressive. The room was also very quiet. With only 21 rooms at the property, even at capacity, this place would not be noisy. Our stay was a Saturday, so I would imagine that considering this hotel is located in an office building near the Chicago Board of Trade, it might be a little noisy during the week, but I can't comment on that. The bathroom was spacious with a deep tub and separate toilet room. The "hall" of the room had a wet bar but no fridge or microwave. Opposite the wet bar was another counter with the coffee maker (pretty good coffee) and some counter space we used to hold a cooler. The bed was comfortable, and while the El is below you, you only barely hear it if you really try (remember how high up you are).

The "athletic" club is an executive club located on the 3rd floor of the building, was only open till 6 on Saturday and was closed on Sunday. We were able to get some use out of it, and it was very nice. Would have been very disappointed if it had been closed the entire time were there (i.e. if we had checked in after 6 and only then maybe had Sunday - club claims seasonal hours on Sundays). The travel procedure to the club is similar to the parking, involving three elevators. I don't think the club and its amenities are well designed for kids, as we don't have any, but you may want to call and find if kid friendly.

The parking garage (oh yeah, they say it's $32 / day - we only paid $21 - not well marked with accurate pricing) isn't well marked where you need to go, but once parked had to buzz a security guard to open a door, then cross another basement, then up the first elevator to the lobby. Deal with the nice and helpful security guards in the lobby, then the lobby desk to the hotel. Once checked in, took a second elevator to the 39th floor, transfer to the hotel elevator to go up one floor, then finally there. The lounge is nice and equipped with an office computer and a southern view. The ice machine really needs to be higher powered as it barely kept up. The continental breakfast was good and sufficient, no complaints. The wireless internet (free) seemed sufficient and fast enough for what we used of it.

We peeked into the restaurant (smelled fantastic) and it seemed very upscale (we were concerned with dress code). Looked at a menu, and it was a little out of our price range for the evening - they provide "course" meals starting at 90 / person, but the selection looked great and the guards in the lobby were chatting it up between themselves.

Overall, the view and seclusion of this hotel give you a nice homely feel, and it quickly became our "place in the city" when we come visit.

Room Tip: Ask for a northern or lake view!
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  • Stayed: July 2011, travelled as a couple
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2  Thank pad_lake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Buckingham Club

Address: 440 S La Salle St, 40th Floor, Chicago, IL 60605-1028
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#64 Romantic Hotel in Chicago
Price Range: £110 - £274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Buckingham Club 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
The Buckingham Club Hotel is the ultimate urban oasis for a romantic getaway right in the heart of downtown Chicago. The Buckingham Club Hotel provides an intimate and quiet stay complemented by high-end, modern amenities, such as a fully equipped fitness center, touting boutique classes, golf, boxing and yoga, along with a luxurious spa, pool and Jacuzzi to unwind after a busy day in the city. It truly is the best of both worlds and leaves the traveler with everything he or she might need to feel both at home and away. With only a select number of rooms and suites, guests can enjoy VIP service by welcoming and attentive staff members. The Buckingham Club, in its unconventional and unexpected design and amenities, allows travelers to experience the beauty and energy of Chicago from a luxurious, secluded and restorative Penthouse setting. Book your reservation today. ... more   less 
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Also Known As:
Buckingham Athletic Club Hotel Chicago
Buckingham Athletic Hotel

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