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“Cold weather, Warm staff”

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Comfort Suites Michigan Avenue / Loop
Ranked #49 of 188 Hotels in Chicago
Certificate of Excellence
Toronto, Canada
1 review
“Cold weather, Warm staff”
Reviewed 20 May 2011

This hotel was like a little hidden gem, across the street from Millennium park and close to the gorgeous shopping district. The front staff were super happy to help me out with every little stupid question I had! The room was fully equipped with all of the luxuries of home including a washer and dryer which was helpful for drying my wet clothes after being caught in the rain. Breakfast comes included with all the standard fixings expect for one surprise, a waffle maker!!!! I highly recommend peanut butter with bananas on your waffles, Yum! The coffee flowed endlessly, the beds were too comfy to leave, and the office center was handy to print out my e-tickets.
I had a great time in Chicago thanks to Natalie and her amazing staff. I will be staying here the next time I come down, its like a home away from home!

  • Stayed May 2011, travelled solo
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Helpful?
Thank nicolerudat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 21 May 2011
Thanks for the review, we appreciate you taking the time to share your experience. We like to think of our hotel as a hidden gem too. We are glad you found our location convenient and our staff helpful and friendly. Hope to welcome you back soon.
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1,798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Vevey, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 May 2011

We stayed in this hotel this april. We took the Kings suite and we are overall pleased with the hotel's service, rooms, location and amenities. The wifi in the room was very useful. The microoven and refrigerator also helped as I had a three year old child with me and I could make some food for her in the room itself. I thought it was a good value for money and it was because of staying in this hotel that I could see so much in a weekend. I wrote a detailed review in yahoo. Read if you wish...
http://www.associatedcontent.com/article/8043355/hotel_review_comfort_inn_and_suites.html?cat=8

Room Tip: The kings suite is great
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  • Stayed April 2011, travelled with family
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Helpful?
1 Thank Pinkali1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 21 May 2011
The staff of The Comfort Suites is appreciative of your business and for taking the time to write a review. I am happy you got to take advantage of our full equipped kitchens and other great in room amenities. Please come back and visit us again soon.
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Canberra, Australia
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 May 2011

The location of this hotel is it's major selling point. Put simply it is close to just about everything whether you are walking or plan on using public transport. The rooms are nice and clean and quite spacious, especially the one bedroom suites. All rooms are well equipped and come standard with a large refrigerator and kitchenette.
The only real let down is the complimentary breakfast, which although it is complimentary it lacks any real variety and is lacking in the taste department. The only taste that does exist is pretty much pure sugar.
Overall the family thoroughly enjoyed our stay, the Comfort Suites were family friendly relatively well appointed and certainly in a fantastic location

  • Stayed May 2011
    • Value
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Helpful?
Thank Wanderers98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 11 May 2011
We appreciate your review and I was so happy to read that you enjoyed our location. I am glad you found value at our hotel and got to visit Chicago’s top attractions just steps away from our hotel. I appreciate your business and hope to greet you upon your return trip.
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Boynton Beach, FL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2011

This property was advertised as a special through Travelzoo, but since the deal was a non-refundable room, we were able to book an AAA special for a couple of dollars more. The staff was super friendly (one receptionist addressed my husband by name throughout our stay!). The rooms were extremely spacious, remodeled, clean, and surprisingly very quiet at all times. The location, right on Michigan Avenue, was ideal and convenient to all attractions. We took the subway from the airport, and the walk to the hotel was a few short blocks. The breakfast was adequate and hardy. I honestly can't think of one negative thing to write; it was our first time to Chicago, and we'll certainly be back. It is a wonderful city with so many things to do.

Room Tip: Check the website often for deals
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  • Stayed March 2011, travelled as a couple
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Helpful?
Thank audreydunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 2 May 2011
The entire staff of the Comfort Suites thanks you for your review and business. We always enjoy reading the feedback our guests share and I am thrilled you had a wonderful experience. We hope you will come visit us again soon.
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Illinois
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2011

The service and the staff of this hotel is outstanding.
The location cannot be beaten in downtown Chicago.

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank legend30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 2 May 2011
Thank you for taking the time to leave a review. We appreciate and value your business and hope you will select us when returning to Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odessa, Texas
1 review
Reviewed 29 April 2011

This was our family's first Family Vacation. We had a wonderful time. The room was very clean and comfortable. The minute we got to the hotel the staff was very helpful. They told us where we could park our car and checked us in very quickly. When we got to the room we laid down to rest and the bed was so comfortable. We had a kitchenette which was helpful because we have a young child so we could store his meals and milk. Breakfast was plentiful and delicious. We enjoyed our stay very much. We stayed downtown on Michigan street. There were great restaurants nearby as well as great shops. We visited the museum and aquarium. We also went to the John Hancock Observatory and Wills Tower. We had such a great time we stayed an extra night. The staff was wonderful at accommodating us for an extra stay at the last minute. I have nothing bad to say about the hotel except there was construction nearby going on early in the morning somewhere nearby the hotel and it would wake us up, but we realized the hotel couldn't do anything about it. We are going back this summer and we will be staying at the hotel again.

  • Stayed March 2011, travelled with family
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Helpful?
Thank mom21708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 2 May 2011
I very much enjoyed reading your review. I am so glad our staff was able to make your first family trip a memorable one and that our location and amenities helped you take advantage of the top sites in Chicago. Thank you for your business and review, we hope you make it an annual trip!
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Sydney
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 25 April 2011

Stayed here for 4 nights in April so we could visit musuems, navy pier, skydeck etc. The location was perfect as we were a few blocks from the train & metro line. The front desk staff were adequate but did not go out of their way to make you feel special as most Hampton chain hotels do. The foyer and elevator lobbies are very cramped but once you go into your your room you are greeted by a huge multi room type of suite. The decor is old but still clean and welcoming. The view from our 6th floor facing Nth Michigan Ave was good although the windows had not been washed for many months. Breakfast was included which included a good selection to start the day with. I booked online a few months earlier to save some money. If you need a large room for a family then this hotel is perfect. There was also a washer/dryer in each room.

  • Stayed April 2011, travelled with family
    • Value
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Helpful?
Thank mitchellaustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this review, 26 April 2011
Thank you for your review, we appreciate the business. I am so glad you enjoyed our location and found your suite comfortable. I hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Michigan Avenue / Loop

Property: Comfort Suites Michigan Avenue / Loop
Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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